Kitchen Porter
The Ivy
The Breakroom Take
- Pays all ages fairly
- Recommended by students
- Paid breaks
- Proper breaks
About The Ivy
The Ivy is a restaurant company. They serve British food.
Job description from The Ivy
The Ivy Collection:
The Ivy is established as an iconic destination for fine dining and impeccable service, The Ivy represents elegance, sophistication, and culinary excellence. With a rich history spanning decades, our commitment to exceeding guest expectations remains unwavering.
Job Description:
We are currently seeking a reliable and hardworking individual to join our kitchen team as a Kitchen Porter. The Kitchen Porter will play a crucial role in maintaining cleanliness and organisation in the kitchen, assisting with basic food preparation tasks, and supporting the overall efficiency of kitchen operations.
Benefits & Rewards:
- Competitive Industry pay (Hourly Tronc)
- A Management Career Development Program which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract.
Responsibilities:
- Ensure cleanliness and sanitation of kitchen equipment, utensils, and work areas.
- Wash dishes, pots, pans, and other kitchenware.
- Assist in receiving deliveries and storing supplies in designated areas.
- Empty rubbish bins and dispose of waste in designated waste areas.
- Support kitchen staff by performing basic food preparation tasks, such as peeling vegetables or portioning ingredients.
- Ensure chemicals and cleaning equipment are continuously stocked, i.e. blue roll & sanitizer.
Requirements:
- No previous experience is required, although experience in a kitchen environment is preferred.
- Ability to work efficiently in a fast-paced environment.
- Ability to lift and carry heavy objects and stand for extended periods.
- Good level of Health & Safety knowledge.
- Good communication and teamwork skills.
Join our kitchen team and play a vital role as Kitchen Porter!
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do The Ivy pay a living wage?
Most people are not paid a living wage.
How we know this
70% of people say they are paid below the Real Living Wage for where they live.Based on data from 46 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do The Ivy pay market rates?
Most people are paid above average for their job.
How we know this
85% of people are paid above average for the type of work they do.Based on data from 46 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do The Ivy pay the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what The Ivy pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 111 people who took the Breakroom Quiz between August 2023 and November 2025.
Good
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Most people get paid breaks
Do workers at The Ivy get paid breaks?
Yes. Most people get paid breaks.
How we know this
71% of people say they get paid breaks.Based on data from 48 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do The Ivy pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
98% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 49 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at The Ivy do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
38% of people report that they do extra work that they don’t get paid for.Based on data from 45 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at The Ivy?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 88% of people with changing schedules report getting one week notice or less.
- 10% of people with changing schedules report getting two weeks notice.
- 2% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at The Ivy worry about hours?
Some people worry about getting enough hours.
How we know this
58% of people report they worry about getting enough hours.Based on data from 48 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do The Ivy workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
52% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 46 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for The Ivy workers to change shifts?
Most people find it hard to change shifts.
How we know this
71% of people report that it’s hard to change shifts if they need to.Based on data from 42 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at The Ivy?
Some people find it hard to book holiday.
How we know this
39% of people report it’s hard to book holidays.Based on data from 46 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do The Ivy managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
65% of people say their manager changes their shifts at the last minute.Based on data from 46 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at The Ivy?
Some people find it hard to take sick leave.
How we know this
47% of people report that it’s hard to take time off if they are sick.Based on data from 45 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do people work the same number they are contracted for at The Ivy?
Most people work a lot more hours than their contact..
How we know this
80% of people report working 8 hours or more than their contract.Based on data from 41 people who took the Breakroom Quiz between October 2024 and October 2025.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Good
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Most students say it’s good
Is a The Ivy job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
71% of students report this is a good place to work if you’re studying.Based on data from 34 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Okay
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Only some people feel treated with respect
Do people at The Ivy feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
45% of people say they’re not treated with respect by their managers.Based on data from 40 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at The Ivy get proper breaks?
Most people get proper breaks.
How we know this
77% of people report that they get to take proper breaks.Based on data from 44 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at The Ivy?
Most people feel stressed here.
How we know this
84% of people say they often feel stressed at work.Based on data from 51 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at The Ivy enjoy their jobs?
Only some people enjoy their job.
How we know this
58% of people report they don’t enjoy their job.Based on data from 40 people who took the Breakroom Quiz between November 2024 and November 2025.
Needs improving
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Most people don’t recommend their team
Do people at The Ivy recommend working with their team?
Not many people recommend working with their team.
How we know this
71% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 51 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at The Ivy?
Some people didn’t get enough training when they started.
How we know this
47% of people report they didn’t get enough training when they started working here.Based on data from 47 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at The Ivy?
Only some people are given support to progress here.
How we know this
In the last year, 51% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 45 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think The Ivy head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 47 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how The Ivy is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
77% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 48 people who took the Breakroom Quiz between November 2024 and November 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What The Ivy employees say about their job
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Best thing
I can manage myself
Worst thing
Head office and agm
Bar manager at The Ivy, June 2025
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Best thing
I think the most element of the customers is really nice and friendly. Some of the generous people will hand you by cash tips on you while you are approachable with good services.
Worst thing
That will be the shift patterns changing all the time. It might be just a few hours to inform or let you know about it. I never heard about the normal time to time shift patterns.
Receptionist at The Ivy, December 2024
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