Housekeeping Assistant - Care Home
Barchester Healthcare
ÂŁ12.71/hour
BN5 9UY
Full time, permanent
The Breakroom Take
- Pays all ages fairly
- Recommended by students
- Proper training
About Barchester Healthcare
Barchester Healthcare is a care group. They operate care homes and assisted living locations.
Job description from Barchester Healthcare
ABOUT THE ROLE
As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.
ABOUT YOU
To join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be
Job insights from Breakroom
Housekeepers
Housekeepers carry out general cleaning of hotels and homes
What you’ll do as a housekeeper:
- Do general cleaning in hotels and properties
- Make beds and replace linen and towels
- Vacuum carpets, clean upholstery and clean bathrooms
- Follow Health and Safety guidelines
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Physical activity
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
-
Good
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Most people are paid market rates
Do Barchester Healthcare pay housekeepers market rates?
Most people are paid above average for their job.
How we know this
85% of people are paid above average for the type of work they do.Based on data from 13 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
-
Only some people get paid breaks
Do housekeepers at Barchester Healthcare get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
45% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Barchester Healthcare pay housekeepers sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 11 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do housekeepers at Barchester Healthcare do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between October 2023 and July 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Good
-
4+ weeks notice of shifts
How much notice do housekeepers get of their shift pattern at Barchester Healthcare?
Most people get 4 weeks notice of when they’re working.
How we know this
- 10% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 10% of people with changing schedules report getting three weeks notice.
- 80% of people with changing schedules report getting four weeks notice or more.
Based on data from 10 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do housekeepers at Barchester Healthcare worry about hours?
Most people don’t worry about getting enough hours.
How we know this
67% of people report they don’t worry about getting enough hours.Based on data from 12 people who took the Breakroom Quiz between October 2023 and July 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do housekeepers at Barchester Healthcare get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
36% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between October 2023 and July 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
-
Easy to book holiday
How easy is it for housekeepers to book a holiday at Barchester Healthcare?
Most people find it easy to book holiday.
How we know this
86% of people report it’s easy to book holidays.Based on data from 14 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do Barchester Healthcare managers change housekeepers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
69% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 13 people who took the Breakroom Quiz between October 2023 and July 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it for housekeepers to take sick leave at Barchester Healthcare?
Some people find it hard to take sick leave.
How we know this
55% of people report that it’s hard to take time off if they are sick.Based on data from 11 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Okay
-
Only some people feel treated with respect
Do housekeepers at Barchester Healthcare feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
55% of people say they’re not treated with respect by their managers.Based on data from 11 people who took the Breakroom Quiz between December 2023 and October 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do housekeepers at Barchester Healthcare get proper breaks?
Some people don’t get proper breaks.
How we know this
54% of people report that they don’t get to take proper breaks.Based on data from 13 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for housekeepers to work at Barchester Healthcare?
Most people feel stressed here.
How we know this
86% of people say they often feel stressed at work.Based on data from 14 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do housekeepers at Barchester Healthcare enjoy their jobs?
Most people enjoy their job.
How we know this
77% of people report they enjoy their job.Based on data from 13 people who took the Breakroom Quiz between December 2023 and October 2025.
Okay
-
Only some people recommend their team
Do housekeepers at Barchester Healthcare recommend working with their team?
Only some people recommend working with their team.
How we know this
57% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 14 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do housekeepers get enough training when they start at Barchester Healthcare?
Most people got enough training when they started.
How we know this
67% of people report they got enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are housekeepers given support to progress at Barchester Healthcare?
Only some people are given support to progress here.
How we know this
In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do housekeepers think Barchester Healthcare head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
77% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 13 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do housekeepers feel well informed about how Barchester Healthcare is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 13 people who took the Breakroom Quiz between October 2023 and October 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Barchester Healthcare employees say about their job
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Best thing
It is very busy and fast paced.
Worst thing
There is only 1 chef per shift
Sous chef at Barchester Healthcare, June 2025
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Best thing
looking after people
Worst thing
it's a toxic place to work. no support from management. she changes what she says often. bitching between staff is really bad and management don't care. you report safeguarding issue n they still allow said issue to work in building. you report concern other clients and nothing is done especially regarding nursing patients.
Senior carer at Barchester Healthcare, March 2023
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