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Back of House Nandoca

Nando’s
Pay From £12.21 per hour
Location Trowbridge, Wiltshire, BA14, United Kingdom
Contract time Full time, part time

The Breakroom Take

6.5

Rated 6.5 out of 10, based on 1,876 employees who took the Breakroom Quiz

See all job reviews

  • Free food
  • Recommended by students
  • Paid breaks
  • Respectful managers
  • Proper breaks

About Nando’s

Nando’s is a restaurant chain. They serve Portuguese-African food.

Job description from Nando’s

Hourly Rate: £12.21

This may differ for under 18s

We're on the search for Back of House Nandocas (what we call our Team Members) to join us!

The role of a Back of House Nandoca is simple...to prepare and make the finest PERi-PERi meals to wow every guest.

We offer full and part-time positions, and no previous experience is required, just show us that you're brimming with passion and willing to learn and we will teach you the rest.

What I do
  • I make our guests feel valued as part of our family by cooking, grilling, and preparing their meals to Nando's high standards.
  • I set up, maintain, hand over and close down clean, safe and fully operational workstations.
  • I handle deep cleaning to Nando's high standards
  • I follow all fire safety, health and safety, food hygiene and restaurant security measures


Perks of the role
  • Free meal on every shift you work
  • Flexible shifts
  • Access to a great discount platform
  • Discount on Nando's for you and your friends and family (40% everyday)
  • Internal development programmes to support your career development
  • Regular regional parties and events
  • Refer a friend incentive scheme


To join us apply today!

At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. To find out more click here here

Please note: We know you might be keen to start earning your own cash, but legislation on health & safety is incredibly important to us so you can only become a Nando's Team Member once you've finished school. When the time is right we'd love to see your application to become a Nando's Team Member and you can get free PERi goodness on every shift you work.

Job insights from Breakroom

Kitchen and catering assistant

Kitchen porters or kitchen assistants prepare food, make sure chefs have everything they need

What you’ll do as a kitchen and catering assistant:

  • Plan meals
  • Prepare and cook food
  • Purchase food and look after a budget
  • Be responsible for the hygiene and safety of food served

Is it right for you?

This job may involve:

  • Standing
  • Physical activities
  • Wearing a uniform
  • Cleaning
  • Anti-social hours

Map

Trowbridge, Wiltshire, BA14, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Nando’s pay buddy trainers enough to live on?

    Most people are not paid a living wage.

    How we know this

    95% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 73 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Nando’s pay buddy trainers market rates?

    Most people are paid above average for their job.

    How we know this

    85% of people are paid above average for the type of work they do.

    Based on data from 86 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 18s get paid less than everyone else

    Do buddy trainers at Nando’s get paid the same regardless of age?

    No, people under the age of 18 get paid less than those above 21.

    See what Nando’s pays different age groups

    How we know this

    The average pay of under 18s is less than those who are over 21.

    Based on data from 109 people who took the Breakroom Quiz between September 2023 and October 2025.

  • Good
  • Most people get paid breaks

    Do buddy trainers at Nando’s get paid breaks?

    Yes. Most people get paid breaks.

    How we know this

    88% of people say they get paid breaks.

    Based on data from 85 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Nando’s pay buddy trainers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    94% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 80 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do buddy trainers at Nando’s do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    82% of people report that they don’t do extra unpaid work.

    Based on data from 74 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do buddy trainers get of their shift pattern at Nando’s?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 36% of people with changing schedules report getting one week notice or less.
    • 49% of people with changing schedules report getting two weeks notice.
    • 15% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 86 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do buddy trainers at Nando’s worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    69% of people report they don’t worry about getting enough hours.

    Based on data from 86 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do buddy trainers at Nando’s get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    35% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 85 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for buddy trainers at Nando’s to change shifts?

    Some people find it hard to change shifts.

    How we know this

    52% of people report that it’s hard to change shifts if they need to.

    Based on data from 71 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for buddy trainers to book a holiday at Nando’s?

    Most people find it easy to book holiday.

    How we know this

    90% of people report it’s easy to book holidays.

    Based on data from 89 people who took the Breakroom Quiz between September 2024 and August 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Nando’s managers change buddy trainers shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    35% of people say their manager changes their shifts at the last minute.

    Based on data from 78 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for buddy trainers to take sick leave at Nando’s?

    Some people find it hard to take sick leave.

    How we know this

    34% of people report that it’s hard to take time off if they are sick.

    Based on data from 71 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is buddy trainers at Nando’s job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    87% of students report this is a good place to work if you’re studying.

    Based on data from 39 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working as buddy trainers at Nando’s good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    54% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 13 people who took the Breakroom Quiz between April 2023 and January 2025.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do buddy trainers at Nando’s feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    74% of people say they’re treated with respect by their managers.

    Based on data from 73 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do buddy trainers at Nando’s get proper breaks?

    Most people get proper breaks.

    How we know this

    93% of people report that they get to take proper breaks.

    Based on data from 81 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for buddy trainers to work at Nando’s?

    Most people feel stressed here.

    How we know this

    77% of people say they often feel stressed at work.

    Based on data from 78 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do buddy trainers at Nando’s enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    43% of people report they don’t enjoy their job.

    Based on data from 79 people who took the Breakroom Quiz between August 2024 and July 2025.

  • Okay
  • Only some people recommend their team

    Do buddy trainers at Nando’s recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    37% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 86 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do buddy trainers get enough training when they start at Nando’s?

    Some people didn’t get enough training when they started.

    How we know this

    46% of people report they didn’t get enough training when they started working here.

    Based on data from 79 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are buddy trainers given support to progress at Nando’s?

    Only some people are given support to progress here.

    How we know this

    In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 76 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do buddy trainers think Nando’s head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    73% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 75 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do buddy trainers feel well informed about how Nando’s is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    48% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 80 people who took the Breakroom Quiz between October 2024 and October 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Nando’s

What Nando’s employees say about their job

  • Best thing

    40% off if you eat there and the staff members unite like a family

    Worst thing

    Long shift and pay

    5.5

    Supervisor at Nando’s, November 2025

  • Best thing

    The people

    Worst thing

    The stress and expectations during rush hours

    5.1

    Employee at Nando’s, October 2025

See more reviews
  • Best thing

    My co work re

    Worst thing

    managers and their standards

    7.3

    Front of house staff at Nando’s, August 2025

  • Best thing

    Employee benefits are really good

    Worst thing

    How late you finish, sometimes not leaving until 2am

    8.0

    Nandoca at Nando’s, July 2025

  • Best thing

    The people I work with

    Worst thing

    The pay

    7.8

    Employee at Nando’s, July 2025

    1. Reply from Talent Acquisition Social Media Executive at Nando’s, July 2025

      Hey, many thanks for your review around your experience as a Nandoca. Great to see you enjoy working with your team, but we'll make sure your feedback around pay is noted too.

  • Best thing

    Flexibility

    Worst thing

    Highly stressed and non stop

    6.9

    Regional property manager at Nando’s, July 2025

    1. Reply from Talent Acquisition Social Media Executive at Nando’s, July 2025

      Hey, many thanks for your review. Great to see you enjoy the flexibility as a Nandoca but we'll make sure your feedback around stress is noted too.

  • Best thing

    Besides working with amazing people with different backgrounds and life purpose, you get to enjoy your day with them and sometimes learn new things on everything. The rota can be flexible and requests can be accepted so long as you are honest and with integrity towards your colleagues.

    Worst thing

    Customers can of course be ungrateful and more importantly self entitled for certain things. Some restaurants are faced with long awaiting repair and maintenance which would benefit the company but dont happen for a long time. Feelings of stress and loosing control can occur often if the day doesn't go the way you hope for.

    7.0

    Supervisor at Nando’s, July 2023

    1. Reply from Talent Acquisition Social Media Executive at Nando’s, July 2023

      Hey, many thanks for your review. Great to see you enjoy working with your team but we'd like to look into your comments around R&M and stress further - can you please email us with more detail to peoplesupport@nandos.co.uk so we can look into it and get back to you?

  • Best thing

    People, people and people…

    Worst thing

    Managers are feeling the worst of this employment slump here. We’re busting a gut to ensure staff members stay happy, the area managers, operators and up the food chain are out of touch. The managers are stuck in the middle trying to cope with extra workloads from many angles

    5.5

    Manager at Nando’s, November 2022

    1. Reply from Talent Acquisition Social Media Executive at Nando’s, November 2022

      Hey, thanks for your review. We'd like to look into your less positive comments further - can you please drop us an email to HRsupport@nandos.co.uk with more detail so we can look into it and get back to you?

  • Best thing

    My Colleagues and Free food

    Worst thing

    Company used to care about the staff and the experience but now it feels like sales are all that matters.

    Pay gaps between roles is awful. good starting wage but Supervisors are expected to run shifts, Lock up and open restaurants and take on extra responsibility and a lot more stress for less than 50p an hour more than a standard bottom level worker.

    5.5

    Supervisor at Nando’s, July 2022

  • Best thing

    I enjoy the atmosphere with the team and customers when restaurant is full

    Worst thing

    Delivery channels, i feel that nandos has lost the charm of relaxed dining. And is creeping ever closer to fast food, it feels at times like an identity crisis it can be stressfull managing the team the tablets and the dine in customers, you cant predict how many orders will come through delivery channel and can make it verry stressfull when the restaurant is busy

    6.0

    Supervisor at Nando’s, July 2022

  • More reviews from Nando’s employees

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