Cleaner
Pizza Express
£11.44–£12.21 per hour
Weybridge, Surrey, KT13 8RX
Part time
The Breakroom Take
- Free food
- Recommended by students
- Respectful managers
About Pizza Express
Pizza Express is restaurant chain. They serve Italian food and their speciality is pizza.
Job description from Pizza Express
Cleaner
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Benefits:
• Free Food on shift
• 50% off food and drink when you’re not working
• Wagestream gives you access to up to 40% of your earned wages before payday
• Wellbeing Support for you and your family
• Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers
• Holiday Pay
• Pension & Life Assurance
• Pay Rates: under 18s earn £9 per hour. 18 - 20s earn £10 per hour and 21 and over earn £12.21 per hour.
• Plus Tips - You'll receive tips/Tronc*, with a 70:30 split between waiting and non-waiting teams, on top of your wages
• Learning and Development Opportunities to invest in you
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and back of house teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
You’ll be the heart of our team, making sure that everything in our Pizzeria is spotless and restocked. You’ll create the perfect atmosphere in which our customers can have enlivening experiences and enjoy our famous pizza. Just be yourself and we will bring the best out of you.
No experience required.
What you’ll be doing:
• Run the pot wash, clean crockery and glassware and restock
• Clean floors and bathrooms
• Working in a dynamic and energetic environment
Who we are:
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do; we believe you should always be able to express yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else.
Cleaner
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Benefits:
- Free Food on shift
- Plus tips - You'll receive tips/Tronc*
- 50% off food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers
- Pension & Life Assurance
- Pay Rates: under 21s earn £8.60 per hour. 21 and over earn £11.44 per hour
- Learning and Development Opportunities to invest in you
You’ll be the heart of our team, making sure that everything in our Pizzeria is spotless and restocked. You’ll create the perfect atmosphere in which our customers can have enlivening experiences and enjoy our famous pizza. Just be yourself and we will bring the best out of you.
No experience required.
What you’ll be doing:
- Run the pot wash, clean crockery and glassware and restock
- Clean floors and bathrooms
- Working in a dynamic and energetic environment
Who we are:
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do; we believe you should always be able to express yourself.
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Job insights from Breakroom
Cleaners and domestics
Cleaners carry out general cleaning of offices, shops and homes.
What you’ll do as a cleaner and domestic:
- Do general cleaning in industrial buildings, offices or homes
- Clean cars or gardens
- Follow Health and Safety guidelines
- Vacuum carpets, clean upholstery and clean bathrooms
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Physical activity
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
- Wearing a uniform
What employees say
Pay
-
Needs improving
-
Most people aren’t paid a living wage
Do Pizza Express pay cleaners enough to live on?
Most people are not paid a living wage.
How we know this
100% of people say they are paid below the Real Living Wage for where they live.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
-
Most people are paid below market rates
Do Pizza Express pay cleaners market rates?
Most people are paid less than average for their job.
How we know this
91% of people are paid below average for the type of work they do.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do cleaners at Pizza Express get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Pizza Express pay cleaners sick pay?
No. Most people don’t get proper sick pay.
How we know this
82% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do cleaners at Pizza Express do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
45% of people report that they do extra work that they don’t get paid for.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do cleaners get of their shift pattern at Pizza Express?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 100% of people with changing schedules report getting one week notice or less.
- 0% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do cleaners at Pizza Express worry about hours?
Most people don’t worry about getting enough hours.
How we know this
73% of people report they don’t worry about getting enough hours.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do cleaners at Pizza Express get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
64% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for cleaners at Pizza Express to change shifts?
Some people find it hard to change shifts.
How we know this
50% of people report that it’s hard to change shifts if they need to.Based on data from 10 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
-
Can be hard to book holiday
How easy is it for cleaners to book a holiday at Pizza Express?
Some people find it hard to book holiday.
How we know this
60% of people report it’s hard to book holidays.Based on data from 10 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
-
Shifts get changed at short notice
Do Pizza Express managers change cleaners shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
70% of people say their manager changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
-
People work a lot more hours than their contract
Do cleaners work the same number they are contracted for at Pizza Express?
Most people work a lot more hours than their contact..
How we know this
91% of people report working 8 hours or more than their contract.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
-
Okay
-
Only some people feel treated with respect
Do cleaners at Pizza Express feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
36% of people say they’re not treated with respect by their managers.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do cleaners at Pizza Express get proper breaks?
Some people don’t get proper breaks.
How we know this
50% of people report that they don’t get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
-
Only some people recommend their team
Do cleaners at Pizza Express recommend working with their team?
Only some people recommend working with their team.
How we know this
36% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
-
Head office doesn’t understand what’s happening
Do cleaners think Pizza Express head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
73% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between December 2023 and August 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
What Pizza Express employees say about their job
-
Best thing
Good people
Worst thing
Shifts are spread out to maximise staff and get my requested hours instead of having a few long shifts
Waiter at Pizza Express, October 2025
-
Best thing
The team I work with, the discounts and getting to leave after a shift
Worst thing
The fact that head office are pushing you to be perfect at everything when that is impossible. They haven’t worked in a restaurant for a while so they don’t remember what the day to day life is like. The constant little changes to the menu that you don’t always find out about until they are delivered to your restaurant. The fact that the managers don’t always treat you with respect and just expect you to do the work of two people cause they have to cut the labour so your left running round like a headless chicken and then getting complaints from customers because the service isn’t up to standard. They don’t always give you the recognition when you go above and beyond your role. They pay their employees such as chefs and shift managers just above living wage where other companies pay better.
Shift manager at Pizza Express, August 2025
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