Logistics Supervisor - Chepstow
Nisbets
No pay info
Chepstow, United Kingdom
The Breakroom Take
- Great team mates
- Good employer
- Respectful managers
- Proper training
- Learn new skills
- Proper breaks
About Nisbets
Nisbets is a catering equipment supplier.
Job description from Nisbets
Shift: 07:00 to 16:00, Monday to Friday
Location: Chepstow (may also be required to cover Avonmouth sites)
The ideal candidate will be data- and cost-driven, possess a continuous improvement (CI) mindset, and be eager to challenge the status quo. You will be a natural leader who thrives on engaging teams, planning labour and volume effectively, and delivering exceptional service to our internal and external customers.
You are curious, adaptable, and passionate about making a difference also someone who goes beyond the expected and inspires others to do the same.
Key Accountabilities
Health & Safety / Compliance
- Ensure full compliance with all company and legal health & safety regulations.
- Conduct regular risk assessments, audits, and safety briefings.
- Champion a culture of safety and well-being across all warehouse teams.
Performance Management
- Drive productivity through clear KPIs, regular performance reviews, and coaching.
- Monitor and analyse operational data to optimise resource allocation and output.
- Address performance gaps promptly and constructively
Cost Management
- Manage operational costs with a focus on labour efficiency and waste reduction.
- Analyse cost-to-serve data and identify areas for improvement.
- Proactively support budget management and forecasting activities.
Team Leadership & Development
- Lead, motivate, and develop a team of warehouse operatives and support staff.
- Foster an inclusive, collaborative team culture focused on accountability and results.
- Identify training needs and support individual growth plans.
Planning & Coordination
- Plan and allocate labour based on volume forecasts and operational priorities.
- Liaise with transport, inventory, and customer service teams to ensure seamless flow of goods.
- Manage shift planning, holiday cover, and resource availability.
Customer Focus & Communication
- Maintain a strong customer service mindset with an understanding of retail demands.
- Act as a key communication bridge between floor operations and senior leadership.
- Ensure service level agreements (SLAs) and customer expectations are consistently met.
Continuous Improvement (CI) & Innovation
- Lead or participate in CI initiatives focused on lean processes, productivity, and quality.
- Encourage feedback and innovation from team members to drive positive change.
- Challenge established practices where improvements can be made.
Capabilities, Skills and Experience Required
- Strong leadership and people management skills.
- Analytical and data-driven with attention to detail.
- Excellent communication and interpersonal abilities.
- Proactive, curious, and solutions-oriented mindset.
- Passion for improvement, efficiency, and team engagement.
- Flexible and resilient in a dynamic, high-volume environment.
- Strong understanding of warehouse operations in a retail context.
Experience & Qualifications
- Proven experience in a warehouse supervisory or team leadership role (retail or logistics preferred).
- Good working knowledge of H&S and compliance in a warehouse setting.
- Experience with WMS (Warehouse Management Systems) and performance tracking tools.
- Understanding of cost management and labour planning.
- Continuous Improvement or Lean Six Sigma knowledge (desirable).
- First aid or H&S certifications (preferred).
About Us
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.
Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK's market leader today - it's always been our determination to hit whatever goal we set ourselves, no matter how big. And we've done it time and time again.
We're looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.
We're determined to take the next step. But we need your help to do it. It's all about you.
If you're looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you'll test your skills and then develop them further than you thought you could - Nisbets is for you.
You'll be pushing the boundaries with us, day in day out. You'll work in a fast-paced, ever changing environment. You'll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.
We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you'll be working in a family-owned business that isn't afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.
Ready to take the next step with us? Apply today.
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What employees say
Pay
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Good
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Most people are paid a living wage
Do Nisbets pay a living wage?
Most people are paid a living wage.
How we know this
81% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 16 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Nisbets pay market rates?
Most people are paid above average for their job.
How we know this
89% of people are paid above average for the type of work they do.Based on data from 18 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Nisbets get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 16 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people get sick pay
Do Nisbets pay sick pay?
Yes. Most people get proper sick pay.
How we know this
75% of people say they would get paid if they were sick but scheduled to work.Based on data from 12 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Nisbets do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
80% of people report that they don’t do extra unpaid work.Based on data from 10 people who took the Breakroom Quiz between June 2023 and June 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at Nisbets?
Most people find it easy to book holiday.
How we know this
69% of people report it’s easy to book holidays.Based on data from 16 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Nisbets?
Most people find it easy to take sick leave.
How we know this
69% of people report that it’s easy to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at Nisbets feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
82% of people say they’re treated with respect by their managers.Based on data from 17 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Nisbets get proper breaks?
Most people get proper breaks.
How we know this
82% of people report that they get to take proper breaks.Based on data from 17 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Nisbets?
Some people feel stressed here.
How we know this
47% of people say they often feel stressed at work.Based on data from 17 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Nisbets enjoy their jobs?
Only some people enjoy their job.
How we know this
35% of people report they don’t enjoy their job.Based on data from 17 people who took the Breakroom Quiz between January 2024 and October 2025.
Good
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Most people recommend their team
Do people at Nisbets recommend working with their team?
Most people recommend working with their team.
How we know this
72% of people report that they would recommend working with their immediate team to a friend.Based on data from 18 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Nisbets?
Most people got enough training when they started.
How we know this
78% of people report they got enough training when they started working here.Based on data from 18 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are people given support to progress at Nisbets?
Most people are given support to progress here.
How we know this
In the last year, 71% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 14 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do people think Nisbets head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
67% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 15 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Nisbets is doing?
Only some people feel well informed about how the company is doing.
How we know this
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 17 people who took the Breakroom Quiz between January 2024 and October 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Nisbets employees say about their job
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Best thing
My team and customers
Worst thing
Upper management
Store manager at Nisbets, August 2023
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Best thing
Helping and talking to customers and making great sales
Worst thing
Head office haven’t got any idea on what the real world is like
Sales assistant at Nisbets, November 2022
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CloseWhy is there no pay info?
Sometimes employers don’t give us pay information for their jobs.
Where we can, we show an estimate for their pay.
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