Administration Assistant (Childcare)
West Northamptonshire CouncilThe Breakroom Take
- Great team mates
- Good employer
- Proper training
- Learn new skills
- Proper breaks
About West Northamptonshire Council
West Northamptonshire Council is a local authority. They oversee local services.
Job description from West Northamptonshire Council
At West Northamptonshire Council, we're committed to making our community a great place to live, work, and thrive and we know that starts with our people. We're looking for an organised and proactive Administration Assistant to support our Legal Services Childcare Team. You'll play an essential role in ensuring smooth operations behind the scenes, contributing to work that truly makes a difference in the lives of children and families across our area.Our benefitsYou can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.What will you be doing?You'll provide responsive and detailed administrative support - everything from managing diaries and court bundles to preparing professional correspondence and liaising with stakeholders. You'll help coordinate meetings, monitor inboxes, and maintain filing systems, all while working closely with paralegals and lawyers to keep things running seamlessly.About youYou're someone who thrives in a busy environment, with a knack for staying organised and a commitment to high standards. You communicate clearly and tactfully, understand the importance of confidentiality, and pride yourself on being helpful and detail oriented.Maybe you already know your way around legal admin or perhaps you're eager to learn, in either case, you're ready to be a valued member of a team making a real impact. You believe in the power of service - to support, to improve, and to empower others to THRIVE.About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from our Chief Executive, Anna Earnshaw, about what its like to work at West Northants Council.We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us. If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.West Northants Council, where careers thrive.
What employees say
Pay
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Good
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Most people are paid a living wage
Do West Northamptonshire Council pay a living wage?
Most people are paid a living wage.
How we know this
92% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 12 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do West Northamptonshire Council pay market rates?
Most people are paid above average for their job.
How we know this
83% of people are paid above average for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do workers at West Northamptonshire Council get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
64% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between December 2023 and June 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people get sick pay
Do West Northamptonshire Council pay sick pay?
Yes. Most people get proper sick pay.
How we know this
90% of people say they would get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between December 2023 and June 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at West Northamptonshire Council?
Most people find it easy to book holiday.
How we know this
75% of people report it’s easy to book holidays.Based on data from 12 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at West Northamptonshire Council?
Some people find it hard to take sick leave.
How we know this
36% of people report that it’s hard to take time off if they are sick.Based on data from 11 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people get proper breaks
Do people at West Northamptonshire Council get proper breaks?
Most people get proper breaks.
How we know this
82% of people report that they get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between December 2023 and June 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at West Northamptonshire Council?
Most people feel stressed here.
How we know this
91% of people say they often feel stressed at work.Based on data from 11 people who took the Breakroom Quiz between December 2023 and June 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people recommend their team
Do people at West Northamptonshire Council recommend working with their team?
Most people recommend working with their team.
How we know this
67% of people report that they would recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at West Northamptonshire Council?
Most people got enough training when they started.
How we know this
83% of people report they got enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are people given support to progress at West Northamptonshire Council?
Most people are given support to progress here.
How we know this
In the last year, 70% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 10 people who took the Breakroom Quiz between October 2023 and May 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think West Northamptonshire Council head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between December 2023 and June 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
What West Northamptonshire Council employees say about their job
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Best thing
Working outside and easy to make friends with
Worst thing
Timing , working with some people who are time consuming and the bin rounds are getting too big
Refuse loader at West Northamptonshire Council, June 2025
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