Support Worker
Salutem
Estimated pay: £10.50-12.45 per hour
Woodford Green, Essex, IG8 0BS
The Breakroom Take
- People enjoy this job
- Respectful managers
About Salutem
Salutem offers support services. They provide this to people and children with learning disabilities, physical disabilities and complex mental health needs.
Job description from Salutem
At Salutem Care and Education, we are dedicated to ensuring that the individuals we support receive exceptional, empowering care from a team of highly trained and compassionate staff, within environments that are both warm and nurturing. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes for every person in our care.
About You
About The Role
As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.
About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organized
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit
Apply Now!
Don’t meet every single requirement? We still encourage you to apply! At Salutem Care and Education, we’re committed to creating an inclusive and diverse environment guided by our core values. Your potential and alignment with our values might be exactly what we’re looking for—sometimes more so than your current experience. If you’re excited about the opportunity to grow with us, we’d love to hear from you!
Our Core Values:
➡️Supportive: Helping everyone reach their full potential.
➡️Ambitious: Striving for the best outcomes.
➡️Loyal: Prioritising our staff and the people we support.
➡️Unique: Innovating without compromising quality.
➡️Transparent: Fostering openness and mutual respect.
➡️Engaging: Partnering with everyone involved.
➡️Meaningful: Offering fulfilling opportunities.
Why Choose Us?
✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
Still not convinced?
We have been recognised as a Top Employer 2025 in the United Kingdom.
We have been named as a Top 50 Inspiring Workplace Uk & Ireland
We are a Disability confident committed company.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.
Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Salutem pay support workers enough to live on?
Most people are not paid a living wage.
How we know this
94% of people say they are paid below the Real Living Wage for where they live.Based on data from 16 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Salutem pay support workers market rates?
Most people are paid less than average for their job.
How we know this
69% of people are paid below average for the type of work they do.Based on data from 16 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do support workers at Salutem get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
38% of people say they don’t get paid breaks.Based on data from 13 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Salutem pay support workers sick pay?
No. Most people don’t get proper sick pay.
How we know this
85% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do support workers at Salutem do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
69% of people report that they don’t do extra unpaid work.Based on data from 16 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at Salutem?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 18% of people with changing schedules report getting one week notice or less.
- 29% of people with changing schedules report getting two weeks notice.
- 29% of people with changing schedules report getting three weeks notice.
- 24% of people with changing schedules report getting four weeks notice or more.
Based on data from 17 people who took the Breakroom Quiz between June 2023 and May 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do support workers at Salutem worry about hours?
Most people don’t worry about getting enough hours.
How we know this
81% of people report they don’t worry about getting enough hours.Based on data from 16 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do support workers at Salutem get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
67% report that their manager gives them enough choice over which shifts they work.Based on data from 15 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for support workers at Salutem to change shifts?
Some people find it hard to change shifts.
How we know this
55% of people report that it’s hard to change shifts if they need to.Based on data from 11 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for support workers to book a holiday at Salutem?
Most people find it easy to book holiday.
How we know this
79% of people report it’s easy to book holidays.Based on data from 14 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Salutem managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
50% of people say their manager changes their shifts at the last minute.Based on data from 14 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for support workers to take sick leave at Salutem?
Most people find it easy to take sick leave.
How we know this
77% of people report that it’s easy to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do support workers at Salutem feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
79% of people say they’re treated with respect by their managers.Based on data from 14 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do support workers at Salutem get proper breaks?
Most people don’t get proper breaks.
How we know this
86% of people report that they don’t get to take proper breaks.Based on data from 14 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for support workers to work at Salutem?
Most people feel stressed here.
How we know this
100% of people say they often feel stressed at work.Based on data from 15 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do support workers at Salutem enjoy their jobs?
Most people enjoy their job.
How we know this
71% of people report they enjoy their job.Based on data from 14 people who took the Breakroom Quiz between June 2023 and May 2025.
Okay
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Only some people recommend their team
Do support workers at Salutem recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 16 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do support workers get enough training when they start at Salutem?
Some people didn’t get enough training when they started.
How we know this
44% of people report they didn’t get enough training when they started working here.Based on data from 16 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are support workers given support to progress at Salutem?
Most people aren’t given support to progress here.
How we know this
In the last year, 71% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 14 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think Salutem head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 17 people who took the Breakroom Quiz between June 2023 and May 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do support workers feel well informed about how Salutem is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
79% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 14 people who took the Breakroom Quiz between September 2023 and July 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Salutem employees say about their job
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Best thing
The thought that I've helped someone
Worst thing
The seniors have no clue what they are doing
Childrens support worker at Salutem, May 2025
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Best thing
Supporting someone with their daily activities and helping them become better at things they need help with
Worst thing
The way the company is run by seniors, team leaders and managers. I feel like you can’t talk about certain things with out people talking your business. They don’t know how to keep things very professional and management’s are friends with each other so make it hard to say things about one of them if you want to report one of them.
Support worker at Salutem, October 2023
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About this pay
CloseEstimated pay
This pay estimate is based on data from 16 Salutem employees who took the Breakroom Quiz between September 2023 and July 2025.
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