Reposted 6 days ago

Healthcare Assistant

Practice Plus Group
Pay £31.0k per year
Location London, London, W12 0AN
Contract time Full time

The Breakroom Take

6.7

Rated 6.7 out of 10, based on 132 employees who took the Breakroom Quiz

See all job reviews

  • Proper training

About Practice Plus Group

The Practice Plus Group is an independent NHS service provider.

Job description from Practice Plus Group

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Healthcare Assistant to join our Primary Care team at HMP Wormwood Scrubs, a category B prison located in London.

HMP Wormwood Scrubs is a Category B Remand prison based in London with a large healthcare team that provide various services such as Primary Care, GP's, Substance Misuse, Mental Health etc.

Hours Monday to Sunday including nights and bank holidays (36 hours a week)

Salary

This position is full time, you’ll receive an annual salary up to £31,017 per annum FTE - depending on experience.

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course

• Competency framework

• Regional and national career development opportunities

• Our bespoke Learning Management System to address your learning needs

• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Job insights from Breakroom

Care workers and assistants

Care workers and assistants help support people in their daily lives to live as independently as possible

What you’ll do as a care worker/assistant:

  • Help with social or physical activities
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

London, London, W12 0AN

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people don’t get paid breaks

    Do hcas at Practice Plus Group get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    80% of people say they don’t get paid breaks.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

Hours and flexibility

    Okay
  • Can be hard to book holiday

    How easy is it for hcas to book a holiday at Practice Plus Group?

    Some people find it hard to book holiday.

    How we know this

    40% of people report it’s hard to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

Workplace

    Okay
  • Only some people feel treated with respect

    Do hcas at Practice Plus Group feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    50% of people say they’re not treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do hcas at Practice Plus Group get proper breaks?

    Most people get proper breaks.

    How we know this

    70% of people report that they get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for hcas to work at Practice Plus Group?

    Most people feel stressed here.

    How we know this

    80% of people say they often feel stressed at work.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do hcas at Practice Plus Group recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    40% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do hcas think Practice Plus Group head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do hcas feel well informed about how Practice Plus Group is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    50% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Practice Plus Group

What Practice Plus Group employees say about their job

  • Best thing

    Shift are 8-4 so good work/life balance

    Worst thing

    Not support from management, toxic environment

    3.9

    Healthcare administrator at Practice Plus Group, June 2025

  • Best thing

    The people I work with and our patients

    Worst thing

    Work politics

    9.2

    HCA at Practice Plus Group, February 2025

See more reviews
  • Best thing

    Working in the Endoscopy Department, is stressfull, but rewarding, work rota is varied giving everyone experience in multiple clinics and team work.

    Worst thing

    Sometimes a lack of trust, often being questioned. Not being given the opportunity to show the knowledge and experience we all have, to be able to work in the department with confidence and helping each other without questioning our abilities.

    3.7

    Healthcare assistant at Practice Plus Group, August 2024

  • Best thing

    Colleagues and management are kind, understanding and supportive
    Pay is very good, sickness policy is compassionate, colleagues treat you with respect regardless of how long you’ve been there

    Worst thing

    Patients can be stressful and often abusive, sometimes things feel rushed and overhwelming depending on work volume

    9.4

    Health advisor at Practice Plus Group, May 2024

  • Best thing

    Holidays

    Worst thing

    Stress, abuse, worry about being sick and getting disciplinaries if you are, whistleblowing that isn't taken seriously, complaints that aren't taken seriously. New trainees not being trained properly. Coaching, floor walking and auditing not being paid well enough.

    3.7

    Health advisor at Practice Plus Group, December 2023

  • Best thing

    My patients

    Worst thing

    My manager and some of the colleagues

    6.2

    Team leader at Practice Plus Group, October 2023

  • Best thing

    None

    Worst thing

    Pay is standard. No unsociable hours.
    Bank pay is 13p more than normal pay.
    Day staff get paid £1.63 less than night shift HCA so you can see how much they value us.
    Qualified staff given bonuses of £250 and extra pay per hour to cover night bank shifts HCA’s offered nothing so often qualified staff work alone
    2 staff on nights for over 2000 patients
    Not having access to right equipment and drugs
    Staff crying on shift
    Day staff get food, treats night staff get nothing
    No incentives what so ever
    Management speak to/email us like trash
    Concerns not acted upon
    Staff leaving, high turn over.
    Some staff leave within 3 months of starting
    Huge lack of communication

    3.4

    Healthcare assistant at Practice Plus Group, July 2023

  • Best thing

    Hourly rate on overnights is between £13.56-£14.01. The regular overtime availability to boost overtime at X1.5, X2 or X2.5 . Great colleagues. Occasional patient compliments

    Worst thing

    Hourly rate between 0700-2300 is poor for what the role is, £10.91. Micromanagement culture is rife. Sometimes lack of clinical support and meant to trust a system that hasn't factored potentially complicating histories

    9.1

    Health advisor at Practice Plus Group, January 2023

  • Best thing

    People I work with

    Worst thing

    Low pay

    5.5

    Health care assistant at Practice Plus Group, October 2021

  • Best thing

    The people I work with

    Worst thing

    Wages

    5.5

    HCA at Practice Plus Group, May 2021

  • More reviews from Practice Plus Group employees

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