Team Leader/Senior Care Assistant
Quantum Care
No pay info
Mayfair, Greater London, W1, United Kingdom
Full time
The Breakroom Take
- People enjoy this job
About Quantum Care
Quantum care own and operate residential and dementia care homes across Hertfordshire, Bedfordshire and Essex.
Job description from Quantum Care
Senior Care Assistant/Team Leader
Full Time - Weekdays and Weekends
An exciting opportunity has arisen in one of our Homes for a Senior Care Assistant to join the team.
As a Senior Care Assistant you will be responsible for:
- Taking a leadership role on a designated unit.
- Reviewing and updating care plans.
- Giving personal care to residents.
- Administering medication and ensuring that social activities are provided during each shift.
- Essential to hold a Level 2 Diploma in Health and Social Care.
- Desirable to hold a Level 3 Diploma in Health and Social Care ( Or willingness to work towards).
- Essential to hold a Level 2 Award in Dementia awareness or equivalent.
- You must have substantial experience of working with older people in a residential care setting and a real passion for leading and delivering outstanding care to our residents.
- Competitive salaries with enhancements at weekends and Bank Holidays.
- Career development opportunities and recognition of career milestones.
- First class in house training provided from day one.
- Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life.
- Company Pension Scheme (after 1 years' service).
- Free DBS check and uniform.
- Access to retail discounts and offers.
- Refer a friend scheme of £500 per referral.
Terms and Conditions apply to all benefits
This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.
Job insights from Breakroom
Senior care workers
Senior care workers support care workers and assistants help people in their daily lives to live as independently as possible.
What you’ll do as a senior care workers:
- Help with social or physical activities
- Train
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Managing people
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Quantum Care pay a living wage?
Some people are not paid a living wage.
How we know this
67% of people say they are paid below the Real Living Wage for where they live.Based on data from 18 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Quantum Care pay market rates?
Only some people are paid above average for their job.
How we know this
61% of people are paid below average for the type of work they do.Based on data from 18 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do workers at Quantum Care get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
53% of people say they don’t get paid breaks.Based on data from 17 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Quantum Care pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
94% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 17 people who took the Breakroom Quiz between September 2023 and May 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Quantum Care do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
81% of people report that they don’t do extra unpaid work.Based on data from 16 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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Most people don’t worry about their hours
Do workers at Quantum Care worry about hours?
Most people don’t worry about getting enough hours.
How we know this
73% of people report they don’t worry about getting enough hours.Based on data from 15 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Quantum Care workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
69% report that their manager gives them enough choice over which shifts they work.Based on data from 16 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Quantum Care workers to change shifts?
Some people find it hard to change shifts.
How we know this
54% of people report that it’s hard to change shifts if they need to.Based on data from 13 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Quantum Care?
Some people find it hard to book holiday.
How we know this
57% of people report it’s hard to book holidays.Based on data from 14 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Quantum Care managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
80% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 15 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Quantum Care?
Some people find it hard to take sick leave.
How we know this
56% of people report that it’s hard to take time off if they are sick.Based on data from 16 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Quantum Care feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
62% of people say they’re not treated with respect by their managers.Based on data from 13 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do people at Quantum Care get proper breaks?
Most people don’t get proper breaks.
How we know this
71% of people report that they don’t get to take proper breaks.Based on data from 17 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Quantum Care?
Most people feel stressed here.
How we know this
93% of people say they often feel stressed at work.Based on data from 15 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Quantum Care enjoy their jobs?
Most people enjoy their job.
How we know this
85% of people report they enjoy their job.Based on data from 13 people who took the Breakroom Quiz between September 2023 and June 2025.
Okay
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Only some people recommend their team
Do people at Quantum Care recommend working with their team?
Only some people recommend working with their team.
How we know this
67% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 18 people who took the Breakroom Quiz between September 2023 and June 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Quantum Care?
Some people didn’t get enough training when they started.
How we know this
38% of people report they didn’t get enough training when they started working here.Based on data from 16 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Quantum Care?
Only some people are given support to progress here.
How we know this
In the last year, 63% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 16 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Quantum Care head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
88% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 16 people who took the Breakroom Quiz between October 2023 and May 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how Quantum Care is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
81% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 16 people who took the Breakroom Quiz between October 2023 and June 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Quantum Care employees say about their job
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Best thing
Caring for people who need it
Worst thing
Overworked and stressed long hours and underpaid
Care assistant at Quantum Care, November 2024
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Best thing
great co workers
mainly lovely residentsWorst thing
underpaid
always short staffed to the point of being dangerous
head office do not care about employees or the residents
some trainers are bullies and openly brag about it
no sick pay
too much stressCare worker at Quantum Care, December 2023
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