Senior Pensions Administrator
Kent County Council
No pay info
Maidstone, Kent, ME14 1XX, United Kingdom
Full time, part time
The Breakroom Take
- People enjoy this job
- Recommended by parents
- Respectful managers
About Kent County Council
Kent County Council is a local authority. They oversee local services.
Job description from Kent County Council
Role Responsibility
Due to the increased demand within our service, we are advertising multiple vacancies for the post of KR8 Senior Administrator (Pensions), working for Kent Pension Fund. The posts are permanent, full-time (37 hours a week). The primary location for this role is Maidstone, Kent and the successful candidates will undertake hybrid working (both home and office working, according to business needs). We welcome applications from both internal and external applicants. Applications from part-time applicants will also be considered; on your application please state the maximum number of hours you would be willing to undertake on a weekly basis.
You will join our large and successful Pensions & Treasury Service, within our Pensions Section. The post holders will provide a high quality pension administration service, checking and processing complex cases such as transfers and pensioner benefits. Whilst senior support will be available from more experienced colleagues, the post holders are expected to have an extensive knowledge and understanding of the pension regulations and working practices, to enable successful administration of the Local Government Pension Scheme (which Kent Pension Fund is part of). Please note that we also have vacancies for the role of KR9 Pensions Officer, please see separate advert and application process on KCC's job website.
Application
We politely request that all applicants clearly state their Local Government pensions administration skills and experience in the 'how you meet the requirements of the role' section of their online application form.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
The closing date for all applications is Sunday 9th March 2025. Interviews to be undertaken in-person at Maidstone in March/April 2025. Further details to be confirmed in advance of interview date.
Contact Details
For further information about this role, please contact Team Manager Matthew Gardner (Matthew.Gardner@kent.gov.uk).
About the Company
Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note - if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.
What employees say
Pay
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Good
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Most people are paid a living wage
Do Kent County Council pay a living wage?
Most people are paid a living wage.
How we know this
71% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 35 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Kent County Council pay market rates?
Only some people are paid above average for their job.
How we know this
50% of people are paid below average for the type of work they do.Based on data from 34 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Kent County Council get paid breaks?
No. Most people don’t get paid breaks.
How we know this
81% of people say they don’t get paid breaks.Based on data from 36 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people get sick pay
Do Kent County Council pay sick pay?
Yes. Most people get proper sick pay.
How we know this
84% of people say they would get paid if they were sick but scheduled to work.Based on data from 37 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Kent County Council do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
42% of people report that they do extra work that they don’t get paid for.Based on data from 26 people who took the Breakroom Quiz between June 2023 and May 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Kent County Council?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 55% of people with changing schedules report getting one week notice or less.
- 9% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 36% of people with changing schedules report getting four weeks notice or more.
Based on data from 11 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Kent County Council worry about hours?
Most people don’t worry about getting enough hours.
How we know this
67% of people report they don’t worry about getting enough hours.Based on data from 21 people who took the Breakroom Quiz between June 2023 and May 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Kent County Council workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
44% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 27 people who took the Breakroom Quiz between June 2023 and May 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Kent County Council workers to change shifts?
Some people find it hard to change shifts.
How we know this
39% of people report that it’s hard to change shifts if they need to.Based on data from 18 people who took the Breakroom Quiz between June 2023 and May 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Kent County Council?
Most people find it easy to book holiday.
How we know this
85% of people report it’s easy to book holidays.Based on data from 33 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Kent County Council managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
70% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 27 people who took the Breakroom Quiz between June 2023 and May 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Kent County Council?
Most people find it easy to take sick leave.
How we know this
86% of people report that it’s easy to take time off if they are sick.Based on data from 37 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most parents say it’s good
Is working at Kent County Council good if you’re a parent or carer?
Most parents and carers say this is a good place to work.
How we know this
88% of people who care for a child or other relative report this is a good place to work.Based on data from 41 people who took the Breakroom Quiz between May 2023 and May 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Kent County Council feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
82% of people say they’re treated with respect by their managers.Based on data from 33 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Kent County Council get proper breaks?
Some people don’t get proper breaks.
How we know this
39% of people report that they don’t get to take proper breaks.Based on data from 36 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Kent County Council?
Most people feel stressed here.
How we know this
74% of people say they often feel stressed at work.Based on data from 35 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Kent County Council enjoy their jobs?
Most people enjoy their job.
How we know this
83% of people report they enjoy their job.Based on data from 35 people who took the Breakroom Quiz between June 2024 and June 2025.
Okay
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Only some people recommend their team
Do people at Kent County Council recommend working with their team?
Only some people recommend working with their team.
How we know this
55% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 38 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Kent County Council?
Some people didn’t get enough training when they started.
How we know this
43% of people report they didn’t get enough training when they started working here.Based on data from 37 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Kent County Council?
Only some people are given support to progress here.
How we know this
In the last year, 59% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 85 people who took the Breakroom Quiz between July 2023 and June 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Kent County Council head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 34 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Kent County Council is doing?
Only some people feel well informed about how the company is doing.
How we know this
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 36 people who took the Breakroom Quiz between June 2024 and June 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Kent County Council employees say about their job
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Best thing
Variety. Sense of fulfillment at the of the day. Flexible working I.e. remote
Worst thing
Targets, difficult cases
Social care worker at Kent County Council, July 2024
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Best thing
Job satisfaction
Colleagues
HolidaysWorst thing
Underpaid
More responsibilities addedTeaching assistant at Kent County Council, January 2024
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Reply from Senior HR Business Advisor at Kent County Council, May 2024
Thank you for your review and we are pleased to hear that you are enjoying many elements of your role. Whilst KCC may be the relevant local authority for a school in Kent, we are mindful that the school’s leadership and management of staff is provided by the headteacher. We would encourage you to raise concerns to your line manager who is likely to be part of the school leadership team, or the headteacher, if this is more appropriate so that the concerns can be discussed and resolved at the earliest opportunity.
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