Warehouse Operative
VaultexThe Breakroom Take
- Paid breaks
- Respectful managers
- Proper breaks
About Vaultex
Vaultex store and count cash for businesses, including managing cash machines.
Job description from Vaultex
Who we are
Vaultex are the UKs leading cash processing company, with sites nationwide. When you join us, you are supporting businesses to run securely and more efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit ourwebsite
Hours: Friday & Saturday 04:00 to 16:00 & Saturday 05:00 to 17.00 (24 hours per week)Salary - £14,976.00 per annum with shift allowance rising to £15,428.00 on completion of probation.
Location Address:Springwell House, District 2, Parsons Estate, Washington, Tyne and Wear, NE37 1EX
The role
We are seeking a diligent and detail-oriented cash processor to join our team. In this role you will be responsible for handling, counting, and verifying cash transactions accurately and efficiently. If you are someone that thrives in a fast-paced environment and values precision, we encourage you to apply. Other key responsibilities include:
- Accurately process incoming and outgoing cash assignments, adhering to set customer deadlines and requirements.
- Identification of cash discrepancies and appropriate reporting
- Process/prepare all allocated items, including automated teller machine (ATM) cassettes, as required by daily role including receipt and dispatch.
- Amalgamation of cash counted to complete a daily balance.
- Wrap, strap, band, pack and weigh all cash, by denomination and type.
- Potential long periods of standing/sitting, including manual handling.
- Adhere to all company policies and regulatory requirements.
- Other daily duties as delegated by the leadership team.
- Ability to meet assigned targets/deadlines and work in a fast-paced environment
- Ability to handle physical tasks, such as lifting and moving cash bags.
- Potential long periods of standing.
- Health and safety awareness.
- Good attention to detail.
- Strong numeracy skills and numeric keyboard skills.
- Excellent timekeeping and attendance.
- Living Wage foundation employer with Investors in People Platinum Status
- Career Development opportunities
- Structured training
- Generous company pension
- 21 days holiday
- Group Life Assurance and income protection
- Employee fun days and engagement
- Employee Assistance Programme
- Spot prizes, Long Service Awards, competitive salary against competitors and pay reviews.
- VaulteXtra discounts on retailers.
Our culture
Vaultex acknowledges every persons right to feel valued, respected, and fairly rewarded for what they do. We foster a collaborative environment where everyone is encouraged to share their views and shape Vaultexs future. We are proud to demonstrate our commitment to transparency and progress as aWORK180Endorsed Employer.
Continue the conversation
Vaultex UK Ltd is an equal opportunities employer and welcomes applications from all members of the community. If you require any reasonable adjustments throughout the recruitment process, please let us know.
Upon submitting your application via the Workday link, you will receive an email notifying you of the outcome of your application when this has been reviewed. For successful candidates, the next stage will be a phone interview with the Vaultex recruitment team.
Due to the secure nature of our business, all successful candidates will need to provide a five-year traceable work history (satisfactory employment references or evidence to explain employment gaps) and complete a criminal record and credit background check.
We look forward to hearing from you!

Job insights from Breakroom
Warehouse operative
Warehouse operatives take delivery of goods, and pick, pack and dispatch products
What you’ll do as a warehouse operative:
- Take delivery of goods and raw materials
- Pack and wrap goods
- Check for damaged or missing items
- Make sure stock is stored correctly and safely
- Load goods ready for dispatch
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Night work
- Cleaning
- Physical activities
Map
Washington, Tyne and Wear
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Vaultex pay a living wage?
Some people are not paid a living wage.
How we know this
36% of people say they are paid below the Real Living Wage for where they live.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people get paid breaks
Do workers at Vaultex get paid breaks?
Yes. Most people get paid breaks.
How we know this
83% of people say they get paid breaks.Based on data from 12 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Vaultex pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
85% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Vaultex do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
91% of people report that they don’t do extra unpaid work.Based on data from 11 people who took the Breakroom Quiz between July 2022 and June 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Most people don’t get any choice of shifts
Do Vaultex workers get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
77% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 13 people who took the Breakroom Quiz between July 2022 and June 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Vaultex?
Some people find it hard to book holiday.
How we know this
38% of people report it’s hard to book holidays.Based on data from 13 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Vaultex managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
75% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 12 people who took the Breakroom Quiz between July 2022 and June 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Vaultex?
Some people find it hard to take sick leave.
How we know this
64% of people report that it’s hard to take time off if they are sick.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at Vaultex feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
73% of people say they’re treated with respect by their managers.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Vaultex get proper breaks?
Most people get proper breaks.
How we know this
92% of people report that they get to take proper breaks.Based on data from 12 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Vaultex?
Some people feel stressed here.
How we know this
67% of people say they often feel stressed at work.Based on data from 12 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Vaultex enjoy their jobs?
Only some people enjoy their job.
How we know this
64% of people report they don’t enjoy their job.Based on data from 11 people who took the Breakroom Quiz between February 2023 and December 2024.
Needs improving
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Most people don’t recommend their team
Do people at Vaultex recommend working with their team?
Not many people recommend working with their team.
How we know this
79% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 14 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Vaultex?
Some people didn’t get enough training when they started.
How we know this
42% of people report they didn’t get enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Vaultex?
Only some people are given support to progress here.
How we know this
In the last year, 62% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 13 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Vaultex head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do workers feel well informed about how Vaultex is doing?
Most people feel well informed about how the company is doing.
How we know this
77% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 13 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Vaultex employees say about their job
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Best thing
The people I work with
Worst thing
The shifts aren’t suitable for people with children
Vaultex Cash Processor, September 2023
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Best thing
The staff up to local management level
Worst thing
Staff at local management level
Vaultex Team leader, July 2022
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