Branch Supervisor
Eurocell
£27903 - £32703/annum
Luton, Bedfordshire, LU4 8EZ, United Kingdom
Full time, permanent
The Breakroom Take
About Eurocell
Eurocell is a manufacturing and distribution company. They specialise in UPVC products.
Job description from Eurocell
ROLE: Trade Branch Supervisor
HOURS: 44 per Week - Permanent Role
SALARY: £27,903 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £32,703 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: On Site
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
We have a Christmas shutdown period
We only work occasional Saturdays, on a rota basis
We don't open our branches on Sundays
Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees
Exceptional monthly Branch Bonus
Industry leading induction and training programmes
Excellent opportunities to grow with us, and progress your career
Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
WHAT OUR TRADE BRANCH SUPERVISORS DO:
Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
Provide exceptional customer service and support to new and existing customers
Ensure excellence in customer service, operational standards and Branch sales targets are achieved
Support the delivery of sales targets whilst developing and maintaining positive customer relationships
Assist with the delivery of branch operations
Provide support and assistance to Branch colleagues as required
Support the Branch Manager to ensure team complete actions and activities on time, and in full
Ensure Branch team compliance with Health and Safety, company policies and procedures
Undertake stocktakes and audits
Maintain maintenance records for Branch vehicles
Conduct Branch housekeeping for front of house, warehousing and merchanting
WHAT WE NEED FROM OUR TRADE BRANCH SUPERVISORS:
Passion and energy to deliver exceptional customer service and achieve business targets
A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
Good organisational skills, with ability to prioritise and use own initiative
Confident IT user, with experience of MS Office and industry standard software eg SAP
A full and valid driving license is essential, and a FLT licence could be a distinct advantage
The ability to cover for the Branch Manager when required
Previous branch stock take experience could be a distinct advantage
Comfortable to work in a small team and on occasion, alone
Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE BRANCH SUPERVISORS:
You will be rewarded with a very competitive basic salary of £27,903 per year
An excellent monthly bonus scheme, which added to your salary would be up to £32,703 per year
25 days holiday, plus statutory holidays - normally 33 days in total each year
Free Healthcare plan for all employees * Enhanced Maternity and Paternity benefit
Free Life Assurance Plan of 3x your Annual Salary
Christmas shutdown
Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
Company Pension Plan Employee discount on Eurocell products
Discounts across many well-known online and high street retailers
A blend of training, including e-learning and on the job training to help your career development
Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
Colleague Referral Programme; we pay you for successfully referring people to join our team
Excellent opportunities to grow with us, and progress your career
We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible. Agency
Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we're happy to receive and review your PSL application via our Agency PSL Application.
Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page
Job insights from Breakroom
Retail and sales supervisors
Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail and sales supervisor
- Support the retail manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
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Good
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Most people are paid a living wage
Do Eurocell pay a living wage?
Most people are paid a living wage.
How we know this
83% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 35 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
-
Only some people are paid market rates
Do Eurocell pay market rates?
Only some people are paid above average for their job.
How we know this
39% of people are paid below average for the type of work they do.Based on data from 33 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do workers at Eurocell get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
54% of people say they don’t get paid breaks.Based on data from 35 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Only some people get sick pay
Do Eurocell pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
62% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 34 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Eurocell do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
75% of people report that they don’t do extra unpaid work.Based on data from 20 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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Most people don’t worry about their hours
Do workers at Eurocell worry about hours?
Most people don’t worry about getting enough hours.
How we know this
88% of people report they don’t worry about getting enough hours.Based on data from 16 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
-
Most people don’t get any choice of shifts
Do Eurocell workers get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
82% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 17 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
-
Easy to book holiday
How easy is it to book a holiday at Eurocell?
Most people find it easy to book holiday.
How we know this
67% of people report it’s easy to book holidays.Based on data from 36 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Eurocell managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
94% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 18 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Eurocell?
Most people find it easy to take sick leave.
How we know this
68% of people report that it’s easy to take time off if they are sick.Based on data from 31 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working at Eurocell good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
50% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 12 people who took the Breakroom Quiz between February 2023 and January 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Okay
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Only some people feel treated with respect
Do people at Eurocell feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
37% of people say they’re not treated with respect by their managers.Based on data from 27 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
-
Most people don’t get proper breaks
Do people at Eurocell get proper breaks?
Most people don’t get proper breaks.
How we know this
69% of people report that they don’t get to take proper breaks.Based on data from 36 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful to work at Eurocell?
Most people feel stressed here.
How we know this
78% of people say they often feel stressed at work.Based on data from 36 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Eurocell enjoy their jobs?
Only some people enjoy their job.
How we know this
46% of people report they don’t enjoy their job.Based on data from 28 people who took the Breakroom Quiz between February 2023 and January 2025.
Okay
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Only some people recommend their team
Do people at Eurocell recommend working with their team?
Only some people recommend working with their team.
How we know this
62% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 37 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
-
Most people don’t get enough training
Do people get enough training when they start at Eurocell?
Most people didn’t get enough training when they started.
How we know this
77% of people report they didn’t get enough training when they started working here.Based on data from 35 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
-
Most people don’t get support to progress
Are people given support to progress at Eurocell?
Most people aren’t given support to progress here.
How we know this
In the last year, 71% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 35 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do people think Eurocell head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
94% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 35 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Eurocell is doing?
Only some people feel well informed about how the company is doing.
How we know this
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 34 people who took the Breakroom Quiz between January 2023 and January 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Eurocell employees say about their job
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Best thing
Staff
Worst thing
Don't get brakes stressful not enough staff
Eurocell Production operative, January 2023
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Best thing
Good hours, great team
Worst thing
I would like ot be paid a little bit more
Eurocell IT Support, December 2022
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