Store Manager
StarbucksThe Breakroom Take
- Free food
- Recommended by students
- Respectful managers
- Proper breaks
About Starbucks
Starbucks is a coffee shop chain. They serve American-style coffee.
Job description from Starbucks
Job Description
Role: Starbucks Store Manager
Location: Rugby,NN6 7EX
Hours: Full-Time / Permanent
Salary: £30,500 (Depending on experience)
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG On The Move
NEW STORE OPENING!
About the role:
Were looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. As a Store Manager at Starbucks, you will be empowered to treat the ...
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Job insights from Breakroom
Retail store and shop managers
Retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail store and shop manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
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Good
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Most people are paid a living wage
Do Starbucks pay store managers enough to live on?
Most people are paid a living wage.
How we know this
89% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 45 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Starbucks pay store managers market rates?
Only some people are paid above average for their job.
How we know this
48% of people are paid below average for the type of work they do.Based on data from 50 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do store managers at Starbucks get paid breaks?
No. Most people don’t get paid breaks.
How we know this
92% of people say they don’t get paid breaks.Based on data from 50 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Starbucks pay store managers sick pay?
No. Most people don’t get proper sick pay.
How we know this
78% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 49 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Needs improving
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Most people do unpaid extra work
Do store managers at Starbucks do extra work that they don't get paid for?
Yes. Lots of people do unpaid extra work.
How we know this
71% of people report that they do extra work that they don’t get paid for.Based on data from 45 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do store managers get of their shift pattern at Starbucks?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 24% of people with changing schedules report getting one week notice or less.
- 37% of people with changing schedules report getting two weeks notice.
- 30% of people with changing schedules report getting three weeks notice.
- 9% of people with changing schedules report getting four weeks notice or more.
Based on data from 46 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Can be hard to change shifts
How easy is it for store managers at Starbucks to change shifts?
Some people find it hard to change shifts.
How we know this
49% of people report that it’s hard to change shifts if they need to.Based on data from 35 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for store managers to book a holiday at Starbucks?
Most people find it easy to book holiday.
How we know this
79% of people report it’s easy to book holidays.Based on data from 48 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Starbucks managers change store managers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
86% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 42 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
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Most people find it hard to take sick leave
How easy is it for store managers to take sick leave at Starbucks?
Most people find it hard to take sick leave.
How we know this
68% of people report that it’s hard to take time off if they are sick.Based on data from 47 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do store managers at Starbucks feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
80% of people say they’re treated with respect by their managers.Based on data from 44 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do store managers at Starbucks get proper breaks?
Some people don’t get proper breaks.
How we know this
53% of people report that they don’t get to take proper breaks.Based on data from 49 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for store managers to work at Starbucks?
Most people feel stressed here.
How we know this
81% of people say they often feel stressed at work.Based on data from 47 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do store managers at Starbucks enjoy their jobs?
Most people enjoy their job.
How we know this
75% of people report they enjoy their job.Based on data from 44 people who took the Breakroom Quiz between October 2022 and October 2024.
Okay
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Only some people recommend their team
Do store managers at Starbucks recommend working with their team?
Only some people recommend working with their team.
How we know this
42% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 50 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do store managers get enough training when they start at Starbucks?
Some people did’t get enough training when they started.
How we know this
55% of people report they didn’t get enough training when they started working here.Based on data from 47 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are store managers given support to progress at Starbucks?
Most people are given support to progress here.
How we know this
In the last year, 70% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 44 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do store managers think Starbucks head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
89% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 45 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do store managers feel well informed about how Starbucks is doing?
Only some people feel well informed about how the company is doing.
How we know this
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 41 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Starbucks employees say about their job
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Best thing
People you work with and some customers
Worst thing
Rude customers and slightly unsociable hours for a coffee shop 6-10
Starbucks Barista, October 2024
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Best thing
The team that I work with, the job itself is a fun and enjoyable job.
Worst thing
The company as a whole, managers constantly on power trips, made to feel bad if you phone in sick, always understaffed, expected to pick up the slack of others.
Starbucks Barista, October 2024
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