Personal Assistant
St Andrews HealthcareThe Breakroom Take
About St Andrews Healthcare
St Andrews Healthcare is a charity that specialises in mental health services. They work alongside the NHS.
Job description from St Andrews Healthcare
An exciting opportunity has arisen for a Personal Assistant to join the charity to provide support to some of our Senior Leadership Team
Location:Northampton, Northamptonshire
Salary:From £27,524 - £33,627 per annum depending on experience
Hours:37.5 per week, Full time
A bit about us
We are St Andrew's. We are a mental health Charity and our purpose is to inspire hope for those living with complex mental health needs.
We are looking to a future with less stigma, more community support, more research and education, and we aim to be at the forefront of inspiring real change. We want to ensure we can all live in a society where everyone with complex mental health needs is heard, valued and has hope for their future.
Come and join us, and support us to help people transform their lives.
The role
You will take responsibility for providing a pro-active, efficient and effective administration service tosome of our SLT, includingDirector of Operations - Inpatients, Director of Nursing, Director of Operational Support, Interim Director of Social Care, Director of AHP, Director of Psychological Therapies and Director of Operations Care Services.
You will manage diaries and organise meetings / events ensuring all supporting arrangements are covered, whilst providing support for meetings, including preparation and distribution of agendas, attending the meetings to take notes and actions and transcription, circulation and follow up.
Confidentiality and effective communication are paramount to this role as the work involves dealing with sensitive information.
Your profile
- You will have gained experience in a similar role within a similar setting, supporting at least two Directors. Strong all-round administration and organisational skills are essential.
- You will have a proven ability to produce high quality, professional documents, with intermediate/ advanced keyboard skills. You need good working knowledge of Microsoft Office (intermediate level Word & Outlook) and be able to understand financial and statistical information. You will have previous experience in, and be confident with, maintaining and updating action logs from meetings.
- Be able to work collaboratively or on your own initiative, you will have a strong customer focus and good communication skills.
Our patients and your colleagues will expect you to live the St Andrews CARE values of Compassion, Accountability, Respect and Excellence every single day.
Rewards
As well as a competitive salary, we offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 35 days annual leave (including bank holidays), increasing to 41 after 10 years' service; Life cover; Our newly launched Electric Car scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications; On-site facilities such as gym and swimming pool access and cafés all set within beautiful grounds.
Interested?
Then we'd love you to apply here.
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What employees say
Pay
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Good
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Most people are paid a living wage
Do St Andrews Healthcare pay a living wage?
Most people are paid a living wage.
How we know this
85% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 27 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do St Andrews Healthcare pay market rates?
Most people are paid above average for their job.
How we know this
78% of people are paid above average for the type of work they do.Based on data from 23 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do workers at St Andrews Healthcare get paid breaks?
No. Most people don’t get paid breaks.
How we know this
88% of people say they don’t get paid breaks.Based on data from 26 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
Most people get sick pay
Do St Andrews Healthcare pay sick pay?
Yes. Most people get proper sick pay.
How we know this
88% of people say they would get paid if they were sick but scheduled to work.Based on data from 26 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do workers at St Andrews Healthcare do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
38% of people report that they do extra work that they don’t get paid for.Based on data from 16 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
-
Only some people get a choice of shifts
Do St Andrews Healthcare workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
41% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 17 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
-
Hard to change shifts
How easy is it for St Andrews Healthcare workers to change shifts?
Most people find it hard to change shifts.
How we know this
70% of people report that it’s hard to change shifts if they need to.Based on data from 10 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it to book a holiday at St Andrews Healthcare?
Most people find it easy to book holiday.
How we know this
70% of people report it’s easy to book holidays.Based on data from 23 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do St Andrews Healthcare managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
94% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 16 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at St Andrews Healthcare?
Some people find it hard to take sick leave.
How we know this
38% of people report that it’s hard to take time off if they are sick.Based on data from 26 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
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Only some people feel treated with respect
Do people at St Andrews Healthcare feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
39% of people say they’re not treated with respect by their managers.Based on data from 23 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at St Andrews Healthcare get proper breaks?
Some people don’t get proper breaks.
How we know this
54% of people report that they don’t get to take proper breaks.Based on data from 24 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at St Andrews Healthcare?
Most people feel stressed here.
How we know this
88% of people say they often feel stressed at work.Based on data from 25 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at St Andrews Healthcare enjoy their jobs?
Only some people enjoy their job.
How we know this
50% of people report they don’t enjoy their job.Based on data from 16 people who took the Breakroom Quiz between September 2022 and August 2024.
Okay
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Only some people recommend their team
Do people at St Andrews Healthcare recommend working with their team?
Only some people recommend working with their team.
How we know this
63% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 27 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at St Andrews Healthcare?
Some people did’t get enough training when they started.
How we know this
48% of people report they didn’t get enough training when they started working here.Based on data from 25 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are people given support to progress at St Andrews Healthcare?
Most people aren’t given support to progress here.
How we know this
In the last year, 69% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 26 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think St Andrews Healthcare head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 24 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how St Andrews Healthcare is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 26 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What St Andrews Healthcare employees say about their job
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Best thing
The team
Worst thing
Pay, hours, unsafe conditions, poor senior management, lack of trained competent staff
St Andrews Healthcare Employee, April 2023
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Best thing
Time off
Worst thing
No breaks , short staffed
St Andrews Healthcare Receptionist, April 2023
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