Back of House Team Member
Nando’s
£11.44 per hour
Kettering, Kettering, Northamptonshire, NN15 6YA
Full time
- Free food
- Recommended by students
- Paid breaks
- Respectful managers
- Proper breaks
About the job
Job description from Nando’s
This may differ for under 18s
Immediate start, 20+ hour minimum contract.
We're on the search for Back of House Team Members (Nandocas) to join us!
We could task you with cooking 100 chicken in your first hour, but that's not the way we do things in Nando's. Instead, you'll join us as a trainee and we'll teach you everything you need to know from grilling chicken to organising a busy kitchen. You just need to show us that you're brimming with passion and keen to learn!
There are loads of perks to the role, including:
- a free meal on every shift you work
- access to a great discount platform
- discount on Nando's for you and your friends (40% Mon-Thurs, 20% Fri-Sun)
- regular regional parties and events
- and many more....
To join us apply today!
At Nando's, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life.
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process."
About Nando’s
Nando’s is a restaurant chain. They serve Portuguese-African food.
The best things about working at Nando’s
- 91% say they get paid breaks
- 83% of students say it’s good
- 72% say they have respectful managers
Featured by Nando’s, based on 1,465 employees who took the Breakroom Quiz
Perks of working at Nando’s from Nando’s
- 🍔 A free meal on every shift you work
- 💸 40% discount on Nando’s for you and up to five friends
- 🏝️ Sabbatical – an extra 4-weeks paid leave after every 5 years of service
- 🕴️ Internal development programmes to support your career development
- 🤑 Access to a great discount platform
- 🤰 Maternity and paternity leave
- 🍾 Regular regional parties and events
- 👯 Refer a friend incentive scheme
- 🗓️ 28 days holiday allowance (bank holidays not included)
Diversity and inclusion statement from Nando’s
Inspired by our Southern African heritage we know and value the richness that diversity brings, not just in running a successful business, but in creating a better world for us all to live in. We believe in inclusivity and opportunity for all - at Nando’s you will find people from every country, every race, and every religion working together and eating together.
We focus on 3 key elements to drive change: inclusive culture, education & awareness and encouraging Nandocas to be the best versions of themselves. Activities have included launching our Inclusive Leadership Programme, updating our Nandoca uniform to include headwear & pronoun name badges, and continuously reviewing our hiring and promotion practices. We're also very proud to have partnered with Diversity HTL to create an internal program aimed at Nandocas from ethnically diverse backgrounds.
Company values from Nando’s
Pride - From our humble beginnings to where we are today, we are proud of what we’ve done and where we’ve come from. Whether grilling chicken, serving customers or writing up a report, Nandocas have an eye for excellence and remain focused on producing only the very best.
Passion - Our enthusiasm and love for what we do is tangible. It generates an energy that can be felt in our restaurants and offices. This creates magic in every moment.
Courage - We face up to challenges, and support the causes we believe in. We also accept honest feedback and take responsibility when we don’t get things right. It’s this that allows us to really connect with people and with ourselves.
Integrity - Nandocas always do the right thing, even when nobody’s watching. Whether we’re honouring commitments to each other or dealing with customers, suppliers or partners. We do this not because it’s expected, but because for us there is no other way. By consistently being genuine and truthful, we do the best for one another – and everyone else benefits from that.
Family - At Nando's, it’s not about me or you, but me and you. Inspired by the African philosophy of Ubuntu, we know that we’re greater together than alone. We value everyone in our family as unique individuals. At the same time, we’re deeply connected to others, sharing responsibility, and bound together by a single PERi-thread. We make sure that there’s a seat for everyone at our family table – and it’s a big table! We welcome people from all walks of life, knowing that we are only successful, as individuals and as a brand, because of those around us.
What Nando’s employees say
1,465 Nando’s employees have taken the Breakroom Quiz and told us what it’s really like to work there. Here’s everything they have told us:
Breakroom Rating for Nando’s
Pay
-
Needs improving
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Most people aren’t paid a living wage
Do Nando’s pay kitchen and catering assistants enough to live on?
Most people are not paid a living wage.
How we know this
95% of people say they are paid below the Real Living Wage for where they live.Based on data from 75 people who took the Breakroom Quiz between December 2023 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Nando’s pay kitchen and catering assistants market rates?
Most people are paid above average for their job.
How we know this
83% of people are paid above average for the type of work they do.Based on data from 65 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Under 21s get paid less than everyone else
Do kitchen and catering assistants at Nando’s get paid the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Nando’s pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 57 people who took the Breakroom Quiz between December 2022 and December 2024.
Good
-
Most people get paid breaks
Do kitchen and catering assistants at Nando’s get paid breaks?
Yes. Most people get paid breaks.
How we know this
89% of people say they get paid breaks.Based on data from 64 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Nando’s pay kitchen and catering assistants sick pay?
No. Most people don’t get proper sick pay.
How we know this
97% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 61 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do kitchen and catering assistants at Nando’s do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
75% of people report that they don’t do extra unpaid work.Based on data from 80 people who took the Breakroom Quiz between December 2023 and December 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do kitchen and catering assistants get of their shift pattern at Nando’s?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 42% of people with changing schedules report getting one week notice or less.
- 45% of people with changing schedules report getting two weeks notice.
- 14% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 65 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do kitchen and catering assistants at Nando’s worry about hours?
Most people don’t worry about getting enough hours.
How we know this
72% of people report they don’t worry about getting enough hours.Based on data from 65 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do kitchen and catering assistants at Nando’s get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
42% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 64 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for kitchen and catering assistants at Nando’s to change shifts?
Some people find it hard to change shifts.
How we know this
61% of people report that it’s hard to change shifts if they need to.Based on data from 70 people who took the Breakroom Quiz between December 2023 and December 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for kitchen and catering assistants to book a holiday at Nando’s?
Most people find it easy to book holiday.
How we know this
88% of people report it’s easy to book holidays.Based on data from 60 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Nando’s managers change kitchen and catering assistants shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
35% of people say their manager changes their shifts at the last minute.Based on data from 60 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for kitchen and catering assistants to take sick leave at Nando’s?
Some people find it hard to take sick leave.
How we know this
39% of people report that it’s hard to take time off if they are sick.Based on data from 71 people who took the Breakroom Quiz between January 2024 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is kitchen and catering assistants at Nando’s job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
85% of students report this is a good place to work if you’re studying.Based on data from 39 people who took the Breakroom Quiz between January 2024 and December 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Only some parents say it’s good
Is working as kitchen and catering assistants at Nando’s good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
50% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 14 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Good
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Most people feel treated with respect
Do kitchen and catering assistants at Nando’s feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
68% of people say they’re treated with respect by their managers.Based on data from 78 people who took the Breakroom Quiz between December 2023 and December 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do kitchen and catering assistants at Nando’s get proper breaks?
Most people get proper breaks.
How we know this
90% of people report that they get to take proper breaks.Based on data from 63 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for kitchen and catering assistants to work at Nando’s?
Most people feel stressed here.
How we know this
82% of people say they often feel stressed at work.Based on data from 61 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do kitchen and catering assistants at Nando’s enjoy their jobs?
Only some people enjoy their job.
How we know this
45% of people report they don’t enjoy their job.Based on data from 65 people who took the Breakroom Quiz between December 2023 and December 2024.
Okay
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Only some people recommend their team
Do kitchen and catering assistants at Nando’s recommend working with their team?
Only some people recommend working with their team.
How we know this
48% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 65 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do kitchen and catering assistants get enough training when they start at Nando’s?
Some people did’t get enough training when they started.
How we know this
44% of people report they didn’t get enough training when they started working here.Based on data from 80 people who took the Breakroom Quiz between December 2023 and December 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are kitchen and catering assistants given support to progress at Nando’s?
Only some people are given support to progress here.
How we know this
In the last year, 46% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 80 people who took the Breakroom Quiz between December 2023 and December 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do kitchen and catering assistants think Nando’s head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 72 people who took the Breakroom Quiz between December 2023 and December 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do kitchen and catering assistants feel well informed about how Nando’s is doing?
Only some people feel well informed about how the company is doing.
How we know this
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 60 people who took the Breakroom Quiz between June 2024 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
Nando’s job reviews
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Best thing
perks n discounts, making friends
Worst thing
stress, being under appreciated, rude customers, being expected to do too much
Nando’s Back of house, December 2024
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Best thing
The food
Worst thing
Getting paid hardly anything for the workload in place
Nando’s Nandoca, November 2024
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Reply from Talent Acquisition Social Media Executive at Nando’s, November 2024
Hey, many thanks for your review. Great to see you enjoy the free food as a Nandoca, but we'll make sure your feedback around pay is noted too.
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Breakroom’s rough guide to being a kitchen or catering assistant
Kitchen and catering assistant
Kitchen porters or kitchen assistants prepare food, make sure chefs have everything they need
What you’ll do as a kitchen and catering assistant:
- Plan meals
- Prepare and cook food
- Purchase food and look after a budget
- Be responsible for the hygiene and safety of food served
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
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