Cleaning Supervisor
OCS
No pay info
Nottingham, Nottinghamshire, NG5 9DD, United Kingdom
The Breakroom Take
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- Respectful managers
About OCS
OCS is a facilities management company. Their services include catering, cleaning, front-of-house and waste management.
Job description from OCS
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Cleaning business division that provides cleaning and hygiene services to a wide range of prestigious clients, within the Retail & Leisure market.
About The Role:
Days of working: Monday to Saturday
Shift Pattern: 07:00am-12:00pm
We are currently recruiting for a Cleaning Supervisor to support our client's site.
At OCS, our cleaners play an important part in providing safe, clean environments in which our customers can thrive in their workspaces. As Supervisor, you will ensure that cleaning staff perform their duties efficiently, maintain high cleanliness standards, and contribute to a safe and hygienic environment.
Your key responsibilities will include, but are not limited to:
- Managing a small team, looking after rotas, holidays, and performance and responsible for delivering training to all cleaning operatives and ensuring all records are updated correctly.
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Responsible for conducting cleaning audits on a weekly basis and escalating any areas of concern
- Managing the ordering of stock and consumables, updating the stock management system and also the distribution to cleaning cupboards.
- You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels.
The ideal candidate should meet the following criteria:
- You must have Right to Work in the UK.
- Excellent communication skills.
- Previous experience in a supervisory or managerial role.
- You will be able to work to deadlines and prioritise
- Ability to use floor machinery
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do OCS pay a living wage?
Some people are not paid a living wage.
How we know this
50% of people say they are paid below the Real Living Wage for where they live.Based on data from 70 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do OCS pay market rates?
Only some people are paid above average for their job.
How we know this
40% of people are paid below average for the type of work they do.Based on data from 68 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do OCS pay the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what OCS pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 89 people who took the Breakroom Quiz between November 2022 and November 2024.
Okay
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Only some people get paid breaks
Do workers at OCS get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
58% of people say they don’t get paid breaks.Based on data from 66 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do OCS pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
81% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 69 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at OCS do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
37% of people report that they do extra work that they don’t get paid for.Based on data from 63 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at OCS?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 54% of people with changing schedules report getting one week notice or less.
- 9% of people with changing schedules report getting two weeks notice.
- 12% of people with changing schedules report getting three weeks notice.
- 25% of people with changing schedules report getting four weeks notice or more.
Based on data from 76 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at OCS worry about hours?
Most people don’t worry about getting enough hours.
How we know this
74% of people report they don’t worry about getting enough hours.Based on data from 68 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do OCS workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
47% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 62 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for OCS workers to change shifts?
Some people find it hard to change shifts.
How we know this
55% of people report that it’s hard to change shifts if they need to.Based on data from 78 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at OCS?
Most people find it easy to book holiday.
How we know this
82% of people report it’s easy to book holidays.Based on data from 73 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do OCS managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
76% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 67 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at OCS?
Some people find it hard to take sick leave.
How we know this
38% of people report that it’s hard to take time off if they are sick.Based on data from 66 people who took the Breakroom Quiz between June 2024 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a OCS job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
69% of students report this is a good place to work if you’re studying.Based on data from 13 people who took the Breakroom Quiz between April 2023 and September 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Only some parents say it’s good
Is working at OCS good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
48% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 42 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at OCS feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
68% of people say they’re treated with respect by their managers.Based on data from 66 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at OCS get proper breaks?
Some people don’t get proper breaks.
How we know this
51% of people report that they don’t get to take proper breaks.Based on data from 65 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at OCS?
Some people feel stressed here.
How we know this
63% of people say they often feel stressed at work.Based on data from 72 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at OCS enjoy their jobs?
Only some people enjoy their job.
How we know this
44% of people report they don’t enjoy their job.Based on data from 66 people who took the Breakroom Quiz between May 2024 and November 2024.
Okay
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Only some people recommend their team
Do people at OCS recommend working with their team?
Only some people recommend working with their team.
How we know this
61% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 79 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at OCS?
Some people did’t get enough training when they started.
How we know this
47% of people report they didn’t get enough training when they started working here.Based on data from 74 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at OCS?
Only some people are given support to progress here.
How we know this
In the last year, 66% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 70 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think OCS head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 73 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how OCS is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 71 people who took the Breakroom Quiz between May 2024 and November 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What OCS employees say about their job
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Best thing
Good team
Worst thing
It’s unsafe because needs to be / cleaners on a ward
OCS Domestic cleaner, September 2024
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Best thing
Easy to get too easy work
Worst thing
Not getting paid sick pay having to have unpaid hours working all through the summer holidays
OCS Cleaner, August 2024
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