Security Officer
B&MThe Breakroom Take
- Paid breaks
About B&M
B&M is a discount retailer. They sell food, homeware, pet supplies, toys and cleaning products.
Job description from B&M
This is a full time, permanent position and gives great flexibility to work shifts in the daytime, evenings and at weekends.
No previous experience is necessary as full training will be provided - we want to hear from candidates with great communication skills, commitment and drive.
As Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the safety of our colleagues and customers. You will also:
- Observe and report any incidents in store
- Monitor CCTV footage, in line with company policy & procedures
- Adhere to and enforce Health & Safety guidelines
- Conduct internal investigations into stock loss, fraud and theft.
The role of Retail Security Officer can be challenging at times, but also rewarding and offer great progression within our Profit Protection and wider teams. Our ideal candidate will be vigilant , assertive and a helpful team player with a passion for security & delivering great service!
It is essential that applicants have the following:
- The ability to follow instructions whilst staying calm in pressured situations
- Effective communication, both verbal and written
- The ability to deal with challenging customers with professional behaviour at all times
- A balanced sense of judgement, Strong work ethics, honesty and integrity
B&M Retail are one of the UK's fastest growing retailers and with our ongoing expansion plans; there really hasn't been a better time to join us!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
Job insights from Breakroom
Security guards
Security guards make sure that people, buildings and valuables are safe
What you’ll do as a security guard:
- Be alert and observant
- Be polite and deal with customers or the general public
- Be responsible for public safety and security
- Pass background checks and required tests
Is it right for you?
This job may involve:
- Standing
- Sitting
- Physical activities
- Using a computer
- Anti-social hours
- Night work
- Wearing a uniform
- Working alone
- Wearing protective clothing
- Working alone
What employees say
Pay
-
Okay
-
Only some people are paid market rates
Do B&M pay security officers market rates?
Only some people are paid above average for their job.
How we know this
50% of people are paid below average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
-
Only some people get paid breaks
Do security officers at B&M get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
40% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Some people do unpaid extra work
Do security officers at B&M do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
40% of people report that they do extra work that they don’t get paid for.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Good
-
Most people don’t worry about their hours
Do security officers at B&M worry about hours?
Most people don’t worry about getting enough hours.
How we know this
70% of people report they don’t worry about getting enough hours.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
-
Most people don’t get any choice of shifts
Do security officers at B&M get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
80% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
-
Shifts don’t get changed at short notice
Do B&M managers change security officers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
90% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Workplace
-
Needs improving
-
Most people don’t get proper breaks
Do security officers at B&M get proper breaks?
Most people don’t get proper breaks.
How we know this
80% of people report that they don’t get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for security officers to work at B&M?
Most people feel stressed here.
How we know this
90% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
-
Most people don’t recommend their team
Do security officers at B&M recommend working with their team?
Not many people recommend working with their team.
How we know this
70% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Needs improving
-
Most people don’t get enough training
Do security officers get enough training when they start at B&M?
Most people did’t get enough training when they started.
How we know this
70% of people report they didn’t get enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
What B&M employees say about their job
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Best thing
Working with colleagues who are nice
Worst thing
Customers are rude, customers can be dangerous and threaten staff.
B&M Customer assistant, October 2024
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Best thing
Having regular customers
Worst thing
The stress
B&M Customer assistant, October 2024
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