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Supervisor - Chelmsford

Brewhouse and Kitchen
Pay Up to £12.50 Per hour +tronc/tips
Location Chelmsford, Essex
Contract time Full time

The Breakroom Take

5.7

Rated 5.7 out of 10, based on 46 employees who took the Breakroom Quiz

See all job reviews

  • Respectful managers

About Brewhouse and Kitchen

Brewhouse and Kitchen operate microbreweries and pubs.

Job description from Brewhouse and Kitchen

Supervisor - Chelmsford

Role Purpose


Our Supervisors are a hugely important part of the leadership structure in our Brewpubs and with our reputation of promoting internally, there are clear lines of progression for those who wish to develop to Assistant Manager. You will be passionate about great food, drinks (particularly craft beer) and service, have a keen eye for detail, and have an understanding of how to encourage and coach to get the best out of your team. We value your work/life balance, therefore all of our Assistant Managers are contracted to work 40 hours per week.


You will be the driver of the B&K Way, our own operational standards. You will champion product knowledge and training across both our food and beverage offer and above all else be ready to learn and develop yourself along with the support of our senior team.


As a Supervisor, you will be leading shifts, this will include opening & closing the Brewpub, helping with recruitment, training & coaching of the team, managing health & safety of the Brewpub and have a keen eye for growing sales!

Benefits of being a B&K Supervisor

  • Award winning employer - Best Brewing Pub Company & Best Companies Accredited 2023
  • Competitive Rate of Pay + tronc
  • Access your pay early with Hastee Pay, including financial wellbeing support
  • Free team meal on shift
  • 30% off Food, Drink, Accommodation & Experience's in our Brewpubs and more
  • Access to Brewhub - with over 3000+ discounts & cashback opportunities
  • Cycle to Work scheme
  • Annual incentive trips and benefits
  • Access to award winning learning & development and apprenticeship programmes
  • Enhanced Maternity and Paternity Pay
  • Flexible shifts to fit in with life!

?

At Brewhouse & Kitchen we are a 'people first' business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. Brewhouse & Kitchen are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.


If all of this sounds exciting to you, then click 'apply' now!

Job insights from Breakroom

Bar, restaurant and kitchen supervisors

Bar, restaurant and kitchen supervisors are responsible for the day-to-day running of their bar or restaurant and make sure customers are happy with the food and service they receive

What you’ll do as a bar, restaurant and kitchen supervisor

  • Plan menus with your chefs
  • Organise shifts and rotas for kitchen, waiting and bar staff
  • Recruit staff and help to train them
  • Plan events like weddings or birthdays
  • Manage stock and budgets

Is it right for you?

This job may involve:

  • Standing
  • Physical activities
  • Wearing a uniform
  • Cleaning
  • Anti-social hours
  • Managing people
  • Using a computer

Map

Chelmsford, Essex

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Brewhouse and Kitchen pay a living wage?

    Some people are not paid a living wage.

    How we know this

    62% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 29 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Brewhouse and Kitchen pay market rates?

    Only some people are paid above average for their job.

    How we know this

    41% of people are paid below average for the type of work they do.

    Based on data from 29 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 21s get paid less than everyone else

    Do Brewhouse and Kitchen pay the same regardless of age?

    No, people under the age of 21 get paid less than those above 21.

    See what Brewhouse and Kitchen pays different age groups

    How we know this

    The average pay of under 21s is less than those who are over 21.

    Based on data from 32 people who took the Breakroom Quiz between June 2022 and November 2024.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Brewhouse and Kitchen get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    93% of people say they don’t get paid breaks.

    Based on data from 30 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Brewhouse and Kitchen pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    78% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 27 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Brewhouse and Kitchen do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    37% of people report that they do extra work that they don’t get paid for.

    Based on data from 27 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Brewhouse and Kitchen?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 80% of people with changing schedules report getting one week notice or less.
    • 13% of people with changing schedules report getting two weeks notice.
    • 3% of people with changing schedules report getting three weeks notice.
    • 3% of people with changing schedules report getting four weeks notice or more.

    Based on data from 30 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Brewhouse and Kitchen worry about hours?

    Some people worry about getting enough hours.

    How we know this

    65% of people report they worry about getting enough hours.

    Based on data from 26 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Brewhouse and Kitchen workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    50% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 28 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Brewhouse and Kitchen workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    64% of people report that it’s hard to change shifts if they need to.

    Based on data from 22 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Brewhouse and Kitchen?

    Most people find it easy to book holiday.

    How we know this

    79% of people report it’s easy to book holidays.

    Based on data from 29 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Brewhouse and Kitchen managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    52% of people say their manager changes their shifts at the last minute.

    Based on data from 25 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Brewhouse and Kitchen?

    Some people find it hard to take sick leave.

    How we know this

    36% of people report that it’s hard to take time off if they are sick.

    Based on data from 28 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • People work a lot more hours than their contract

    Do people work the same number they are contracted for at Brewhouse and Kitchen?

    Most people work a lot more hours than their contact..

    How we know this

    84% of people report working 8 hours or more than their contract.

    Based on data from 25 people who took the Breakroom Quiz between September 2022 and August 2024.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Brewhouse and Kitchen feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    93% of people say they’re treated with respect by their managers.

    Based on data from 27 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Brewhouse and Kitchen get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    36% of people report that they don’t get to take proper breaks.

    Based on data from 25 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Brewhouse and Kitchen?

    Most people feel stressed here.

    How we know this

    69% of people say they often feel stressed at work.

    Based on data from 26 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Brewhouse and Kitchen enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    42% of people report they don’t enjoy their job.

    Based on data from 24 people who took the Breakroom Quiz between November 2022 and November 2024.

  • Okay
  • Only some people recommend their team

    Do people at Brewhouse and Kitchen recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    47% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 30 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Brewhouse and Kitchen?

    Some people did’t get enough training when they started.

    How we know this

    48% of people report they didn’t get enough training when they started working here.

    Based on data from 29 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Brewhouse and Kitchen?

    Only some people are given support to progress here.

    How we know this

    In the last year, 38% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 26 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Brewhouse and Kitchen head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 27 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Brewhouse and Kitchen is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    41% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 27 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Brewhouse and Kitchen

What Brewhouse and Kitchen employees say about their job

  • Best thing

    A lot of friendly customers

    Worst thing

    The fact that we get set 1 hour unpaid break without being told and then only getting to get 20 minutes to actually eat and rest

    1.4

    Brewhouse and Kitchen Team member, May 2023

  • Best thing

    The best thing there are some of the staff

    Worst thing

    The managers only sometimes seem to care about your wellbeing
    Being paid less than you’re worth for the amount of effort that gets put in

    1.2

    Brewhouse and Kitchen Front of house, December 2022

See more reviews
  • Best thing

    Your a human not just a number.
    Great laughs with whole team.
    Customers pedigree.

    Worst thing

    Can't always take full breaks.
    Drunk customers.
    4 story building and no lifts.

    8.0

    Brewhouse and Kitchen Bartender, July 2022

  • Best thing

    Customers are mostly very friendly

    Worst thing

    Management have favourites, pay is terrible, staff are overworked, no security on weekends

    1.4

    Brewhouse and Kitchen Front of house staff, February 2022

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