Part Time Barista - Hampstead, London
Gail'sThe Breakroom Take
- Free food
- Pays all ages fairly
- Recommended by students
- Respectful managers
About Gail's
Gail's is a bakery and cafe company. They specialise in bread, pastries, and cakes.
Job description from Gail's
Part Time Barista vacancy at GAIL's!
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!
We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards.
As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including:
- Free food and drink when working
- 50% off food and drink when not working
- Pension Scheme
- Discounts and Savings from high-street retailers and restaurants
- 24 hour GP service
- Cycle to work scheme
- Twice yearly pay review
- Development programmes for you to RISE with GAIL's
Apprenticeships available alongside this role including 'Hospitality Barista Level 2'
Map
London, London
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Gail's pay baristas enough to live on?
Some people are not paid a living wage.
How we know this
61% of people say they are paid below the Real Living Wage for where they live.Based on data from 23 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Gail's pay baristas market rates?
Most people are paid above average for their job.
How we know this
96% of people are paid above average for the type of work they do.Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do baristas at Gail's get paid breaks?
No. Most people don’t get paid breaks.
How we know this
89% of people say they don’t get paid breaks.Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Gail's pay baristas sick pay?
No. Most people don’t get proper sick pay.
How we know this
96% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 25 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do baristas at Gail's do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 23 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do baristas get of their shift pattern at Gail's?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 61% of people with changing schedules report getting one week notice or less.
- 39% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do baristas at Gail's worry about hours?
Some people worry about getting enough hours.
How we know this
54% of people report they worry about getting enough hours.Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do baristas at Gail's get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
52% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 27 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for baristas at Gail's to change shifts?
Some people find it hard to change shifts.
How we know this
57% of people report that it’s hard to change shifts if they need to.Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for baristas to book a holiday at Gail's?
Most people find it easy to book holiday.
How we know this
91% of people report it’s easy to book holidays.Based on data from 23 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
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Shifts get changed at short notice
Do Gail's managers change baristas shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
70% of people say their manager changes their shifts at the last minute.Based on data from 27 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for baristas to take sick leave at Gail's?
Some people find it hard to take sick leave.
How we know this
38% of people report that it’s hard to take time off if they are sick.Based on data from 21 people who took the Breakroom Quiz between October 2022 and August 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is baristas at Gail's job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
83% of students report this is a good place to work if you’re studying.Based on data from 12 people who took the Breakroom Quiz between July 2022 and July 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Good
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Most people feel treated with respect
Do baristas at Gail's feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
88% of people say they’re treated with respect by their managers.Based on data from 25 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do baristas at Gail's get proper breaks?
Some people don’t get proper breaks.
How we know this
36% of people report that they don’t get to take proper breaks.Based on data from 25 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for baristas to work at Gail's?
Most people feel stressed here.
How we know this
89% of people say they often feel stressed at work.Based on data from 27 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do baristas at Gail's enjoy their jobs?
Only some people enjoy their job.
How we know this
40% of people report they don’t enjoy their job.Based on data from 20 people who took the Breakroom Quiz between January 2023 and November 2024.
Okay
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Only some people recommend their team
Do baristas at Gail's recommend working with their team?
Only some people recommend working with their team.
How we know this
36% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do baristas get enough training when they start at Gail's?
Some people did’t get enough training when they started.
How we know this
37% of people report they didn’t get enough training when they started working here.Based on data from 27 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are baristas given support to progress at Gail's?
Only some people are given support to progress here.
How we know this
In the last year, 63% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 19 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do baristas think Gail's head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 24 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do baristas feel well informed about how Gail's is doing?
Only some people feel well informed about how the company is doing.
How we know this
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 21 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Gail's employees say about their job
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Best thing
Making food and sweet treats, great team overall, nice benefits
Worst thing
Unrealistic expectations from head office with rota and kitchen team in general
Gail's Employee, August 2024
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Best thing
The people I work with
Worst thing
The busyness and the lack of competence of the management. Frustratingly short breaks and inconsistent shifts. Etc
Gail's Barista, August 2024
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