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Part Time Barista - Hampstead, London

Gail's
Pay 12 - £12.70 per hour
Location London, London
Contract time Part time

The Breakroom Take

5.6

Rated 5.6 out of 10, based on 189 employees who took the Breakroom Quiz

See all job reviews

  • Free food
  • Pays all ages fairly
  • Recommended by students
  • Respectful managers

About Gail's

Gail's is a bakery and cafe company. They specialise in bread, pastries, and cakes.

Job description from Gail's

Part Time Barista - Hampstead, London

Part Time Barista vacancy at GAIL's!

If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!

We are looking for baristas who have a passion to join the GAIL's family and for great coffee. You should be motivated by teamwork and willing to help others. With no day being the same, you must be adaptable and positive to deliver our specialty coffee whilst maintaining high standards.

As appreciation for being a reliable barista who is always on time and hardworking, we will treat you to amazing benefits including:

  • Free food and drink when working
  • 50% off food and drink when not working
  • Pension Scheme
  • Discounts and Savings from high-street retailers and restaurants
  • 24 hour GP service
  • Cycle to work scheme
  • Twice yearly pay review
  • Development programmes for you to RISE with GAIL's

Apprenticeships available alongside this role including 'Hospitality Barista Level 2'

Map

London, London

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Gail's pay baristas enough to live on?

    Some people are not paid a living wage.

    How we know this

    61% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 23 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Gail's pay baristas market rates?

    Most people are paid above average for their job.

    How we know this

    96% of people are paid above average for the type of work they do.

    Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do baristas at Gail's get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    89% of people say they don’t get paid breaks.

    Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Gail's pay baristas sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    96% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 25 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do baristas at Gail's do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    70% of people report that they don’t do extra unpaid work.

    Based on data from 23 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do baristas get of their shift pattern at Gail's?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 61% of people with changing schedules report getting one week notice or less.
    • 39% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do baristas at Gail's worry about hours?

    Some people worry about getting enough hours.

    How we know this

    54% of people report they worry about getting enough hours.

    Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do baristas at Gail's get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    52% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 27 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for baristas at Gail's to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for baristas to book a holiday at Gail's?

    Most people find it easy to book holiday.

    How we know this

    91% of people report it’s easy to book holidays.

    Based on data from 23 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Needs improving
  • Shifts get changed at short notice

    Do Gail's managers change baristas shifts at short notice?

    Most managers change people’s shifts at short notice.

    How we know this

    70% of people say their manager changes their shifts at the last minute.

    Based on data from 27 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for baristas to take sick leave at Gail's?

    Some people find it hard to take sick leave.

    How we know this

    38% of people report that it’s hard to take time off if they are sick.

    Based on data from 21 people who took the Breakroom Quiz between October 2022 and August 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is baristas at Gail's job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    83% of students report this is a good place to work if you’re studying.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and July 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

Workplace

    Good
  • Most people feel treated with respect

    Do baristas at Gail's feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    88% of people say they’re treated with respect by their managers.

    Based on data from 25 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do baristas at Gail's get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    36% of people report that they don’t get to take proper breaks.

    Based on data from 25 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for baristas to work at Gail's?

    Most people feel stressed here.

    How we know this

    89% of people say they often feel stressed at work.

    Based on data from 27 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do baristas at Gail's enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    40% of people report they don’t enjoy their job.

    Based on data from 20 people who took the Breakroom Quiz between January 2023 and November 2024.

  • Okay
  • Only some people recommend their team

    Do baristas at Gail's recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    36% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do baristas get enough training when they start at Gail's?

    Some people did’t get enough training when they started.

    How we know this

    37% of people report they didn’t get enough training when they started working here.

    Based on data from 27 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are baristas given support to progress at Gail's?

    Only some people are given support to progress here.

    How we know this

    In the last year, 63% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 19 people who took the Breakroom Quiz between October 2022 and September 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do baristas think Gail's head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 24 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do baristas feel well informed about how Gail's is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    62% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 21 people who took the Breakroom Quiz between January 2023 and November 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Gail's

What Gail's employees say about their job

  • Best thing

    Making food and sweet treats, great team overall, nice benefits

    Worst thing

    Unrealistic expectations from head office with rota and kitchen team in general

    6.0

    Gail's Employee, August 2024

  • Best thing

    The people I work with

    Worst thing

    The busyness and the lack of competence of the management. Frustratingly short breaks and inconsistent shifts. Etc

    1.6

    Gail's Barista, August 2024

See more reviews
  • Best thing

    Friendly colleagues, pleasent environment, amazing company and management

    Worst thing

    Ops manager stresses

    6.4

    Gail's Team leader, November 2023

  • Best thing

    The team work hard and treat each other like we are a family.

    Worst thing

    I’m always messaging my manger to get my hours and the manager sometimes takes over a day to respond

    5.5

    Gail's Team member, July 2023

  • Best thing

    Some college

    Worst thing

    We don’t have enough space to work properly and safety.

    6.0

    Gail's Barista, May 2023

  • Best thing

    The team makes the job. You get to learn lots of skills and theres an opportunity to grow.

    Worst thing

    Fast-paced, stressful workplace. Sometimes don't get enough hours.

    6.4

    Gail's Team member, March 2023

  • Best thing

    free coffee
    food is good

    Worst thing

    working a kitchen alone for £11 is a bit... silly

    5.0

    Gail's Baker, February 2023

  • Best thing

    The people I work with.
    Uses good quality coffee and food

    Worst thing

    Training
    Ynderstaffing

    5.5

    Gail's Barista, January 2023

  • Best thing

    The best thing about my job is I work with amazing people!

    Worst thing

    The worst thing about my job is the head office doesn’t understand how busy our store can be, forcing us to work with less staff over the holidays

    5.0

    Gail's Team leader, January 2023

  • Best thing

    The team members are all nice to work with.
    Lots of free food and drinks.
    Nights out paid by Gail's

    Worst thing

    Rota is always sent out 3, 4, 5 days before the rota starts. I am unable to make plans in my free time.
    There is a disregard towards my mental health as they treat me as though I'm just a piece to their machine.
    I've lost a £4000 of savings due to the consistent reduced hours, yet they still hire more staff on reduced hours. This has been going on for 6 months. Therefore, I've had to cancel holiday plans and at times I haven't been able to afford to pay rent, food ect.
    We're still expected to work even though there are trip hazards due to work being done on the building.

    6.0

    Gail's Baker, July 2022

  • More reviews from Gail's employees

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