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Line Chef

Pho
Pay £100 per day
Location Liverpool, Merseyside, L1 4HF, United Kingdom
Contract time Full time

The Breakroom Take

4.7

Rated 4.7 out of 10, based on 41 employees who took the Breakroom Quiz

See all job reviews

  • Recommended by students
  • Proper breaks

About Pho

Pho is restaurant chain that serves Vietnamese street food.

Job description from Pho

We are looking for Line Chefs to join our busy Pho restaurant.

Who and what is Pho?

We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu...

Here are some examples of some of the many fresh dishes we cook and serve everyday:

  • Freshly handmade Spring & Summer rolls
  • Homemade pork & lemongrass meatballs
  • Lotus stems, stir fried greens & many different traditional fresh salads
  • Delicious currys
  • Wok-fried noodles topped with meat, tofu or more healthy vegetables
  • And many more...!

We have branches all over the country and we want to make everyone obsessed with freshly cooked Vietnamese street food.

What Pho can offer you!

  • Full-time hours available
  • Free fresh meals at work
  • 50% discount. Bring friends and family, 50% off for them too!
  • Fun summer Parties, all hosted by Pho
  • Get paid every 2 weeks! Or...
  • ... Get paid quicker with our 'Wagestream App'
  • Earn more money if your friend joins us. From £100-£1000 extra for each friend
  • Confidential Employer Assistance Program, for any troubles you may be facing.


  • Company pension
  • Private GP Helpline and access to private prescription for you and your family


Amazing training support as you get started with us

Map

Liverpool, Merseyside, L1 4HF, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Pho pay a living wage?

    Some people are not paid a living wage.

    How we know this

    65% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 34 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Pho pay market rates?

    Most people are paid above average for their job.

    How we know this

    81% of people are paid above average for the type of work they do.

    Based on data from 32 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Pho get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    81% of people say they don’t get paid breaks.

    Based on data from 37 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Pho pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    97% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 33 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Pho do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    47% of people report that they do extra work that they don’t get paid for.

    Based on data from 32 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Pho?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 97% of people with changing schedules report getting one week notice or less.
    • 0% of people with changing schedules report getting two weeks notice.
    • 3% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 34 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Pho worry about hours?

    Some people worry about getting enough hours.

    How we know this

    45% of people report they worry about getting enough hours.

    Based on data from 33 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Pho workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    42% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 36 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Pho workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    53% of people report that it’s hard to change shifts if they need to.

    Based on data from 19 people who took the Breakroom Quiz between March 2023 and November 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Pho?

    Most people find it easy to book holiday.

    How we know this

    77% of people report it’s easy to book holidays.

    Based on data from 31 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Pho managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    59% of people say their manager changes their shifts at the last minute.

    Based on data from 32 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Pho?

    Some people find it hard to take sick leave.

    How we know this

    38% of people report that it’s hard to take time off if they are sick.

    Based on data from 34 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • People work a lot more hours than their contract

    Do people work the same number they are contracted for at Pho?

    Most people work a lot more hours than their contact..

    How we know this

    87% of people report working 8 hours or more than their contract.

    Based on data from 30 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Good
  • Most students say it’s good

    Is a Pho job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    87% of students report this is a good place to work if you’re studying.

    Based on data from 15 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

Workplace

    Okay
  • Only some people feel treated with respect

    Do people at Pho feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    34% of people say they’re not treated with respect by their managers.

    Based on data from 29 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do people at Pho get proper breaks?

    Most people get proper breaks.

    How we know this

    67% of people report that they get to take proper breaks.

    Based on data from 36 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Pho?

    Most people feel stressed here.

    How we know this

    91% of people say they often feel stressed at work.

    Based on data from 34 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Pho enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    50% of people report they don’t enjoy their job.

    Based on data from 26 people who took the Breakroom Quiz between October 2022 and September 2024.

  • Okay
  • Only some people recommend their team

    Do people at Pho recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    62% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 37 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Pho?

    Some people did’t get enough training when they started.

    How we know this

    55% of people report they didn’t get enough training when they started working here.

    Based on data from 31 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Pho?

    Only some people are given support to progress here.

    How we know this

    In the last year, 63% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 32 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Pho head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 30 people who took the Breakroom Quiz between February 2023 and November 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Pho is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    78% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 32 people who took the Breakroom Quiz between November 2022 and November 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Pho

What Pho employees say about their job

  • Best thing

    Learning new skills and the people

    Worst thing

    Lack of communication

    2.6

    Pho Employee, June 2024

  • Best thing

    Variation in work, hard work, good food, good customers

    Worst thing

    1 day notice of rotas, immature management, bullying culture, lack of planning or learning from mistakes, health and safety risks, bad head office, lazy management

    1.5

    Pho Employee, June 2024

See more reviews
  • Best thing

    Great staff, food sells itself, social, tips, manager is clear caring and supportive, not too much hierarchy, respectful team

    Worst thing

    Corporate disconnect, food wastage, lack of metal and plastic recycling, lacking adequate accessible hand washing sinks, loud music, success is based too heavily on reviews and surveys, unpaid breaks, rotas are done one day in advance for the week, 0 hours contract, preparation and organisation aren’t prioritised enough

    5.0

    Pho Front of house, July 2023

  • Best thing

    Food isn't bad

    Worst thing

    Management, understaffed environment, toxic workplace

    1.6

    Pho Sous chef, April 2023

  • Best thing

    Free food and some nice coworkers.

    Worst thing

    My role and FOH leaving junk on floor even after i cleaned up the work stations..

    2.3

    Pho Kitchen porter, February 2023

  • Best thing

    Food

    Worst thing

    FOH leaving boxes or pieces of food on the floor

    4.1

    Pho Kitchen porter, November 2022

  • Best thing

    The people that work there

    Worst thing

    - lack of communication from managers
    - customers

    3.4

    Pho Waitress, May 2022

  • Best thing

    The team, location and mostly lovely customers, biweekly pay

    Worst thing

    Long shifts, stressful when busy, no social life

    7.3

    Pho Waitress, March 2022

  • More reviews from Pho employees

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