Support Worker
NurseplusThe Breakroom Take
- People enjoy this job
- Respectful managers
- Proper training
About Nurseplus
Nurseplus is a recruitment agency for nurses, care assistants and support workers.
Job description from Nurseplus
About Nurseplus
At Nurseplus, we’re all about providing the highest quality temporary care staff. We’re big on quality, heart, and going the extra mile, and we believe in giving our team everything they need to truly impact the lives of the people we look after.
We’re a close-knit team that values a supportive and welcoming work environment. This means our staff get all the chances and tools they need to advance in their careers and help deliver incredible care to those in need. Join us, and let’s make a difference together!
Our services are available within a variety of care settings to a wide number of clients, all with individual needs; you could be supporting people with learning difficulties, complex care needs, mental health needs, dementia and providing care for older people.
As a Support Worker daily tasks can include, assisting with eating and drinking, meal preparation and planning, personal care, companionship and encouraging the service user’s independence with day to day activities.
What Nurseplus can offer you as a Support Worker:
Flexible shifts to fit around you – full or part-time, days, nights and weekends
Pay rates from £13.15 to £19.00 per hour, weekly pay*
Free training – In line with the Care Certificate
Ongoing support and further development opportunities with in-house courses and funded qualifications such as distance learning and NVQ Level 2 and 3
Annual Pay Review
Eligibility to apply for a Blue Light card, which offers thousands of amazing discounts online and on the high street.
Apply today and receive a £250 welcome bonus – a rewarding start to your new career with us!*
What Nurseplus needs from you as a Support Worker:
You must be over 18 to apply
Have the right to work in the UK
Flexibility on travel - some shifts may require you to drive or have access to public transport
A good standard of English and the ability to communicate effectively
An enhanced DBS, which you can apply for upon registration (to be paid in full at a £45.40 fee with a full refund after 100 hours worked*)
If you are passionate about healthcare and would like to know more, Nurseplus would love to hear from you!
PLEASE NOTE - ONLY APPLY FOR ONE JOB, THIS APPLICATION WILL COVER ANY JOBS WE HAVE AVAILABLE, DO NOT APPLY FOR EACH LOCATION
* T&Cs apply
INDDAH
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
Map
Cheddar
What employees say
Pay
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Good
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Most people are paid a living wage
Do Nurseplus pay a living wage?
Most people are paid a living wage.
How we know this
87% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Nurseplus pay market rates?
Most people are paid above average for their job.
How we know this
75% of people are paid above average for the type of work they do.Based on data from 24 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do workers at Nurseplus get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
61% of people say they don’t get paid breaks.Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Nurseplus pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Nurseplus do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
48% of people report that they do extra work that they don’t get paid for.Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Nurseplus?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 76% of people with changing schedules report getting one week notice or less.
- 10% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 14% of people with changing schedules report getting four weeks notice or more.
Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Nurseplus worry about hours?
Some people worry about getting enough hours.
How we know this
57% of people report they worry about getting enough hours.Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Nurseplus workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
35% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 23 people who took the Breakroom Quiz between February 2022 and November 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Nurseplus workers to change shifts?
Some people find it hard to change shifts.
How we know this
38% of people report that it’s hard to change shifts if they need to.Based on data from 16 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it to book a holiday at Nurseplus?
Most people find it easy to book holiday.
How we know this
83% of people report it’s easy to book holidays.Based on data from 18 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Nurseplus managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
36% of people say their manager changes their shifts at the last minute.Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Nurseplus?
Some people find it hard to take sick leave.
How we know this
52% of people report that it’s hard to take time off if they are sick.Based on data from 27 people who took the Breakroom Quiz between March 2022 and March 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
-
People work a lot more hours than their contract
Do people work the same number they are contracted for at Nurseplus?
Most people work a lot more hours than their contact..
How we know this
100% of people report working 8 hours or more than their contract.Based on data from 18 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
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Good
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Most people feel treated with respect
Do people at Nurseplus feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
73% of people say they’re treated with respect by their managers.Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Nurseplus get proper breaks?
Some people don’t get proper breaks.
How we know this
62% of people report that they don’t get to take proper breaks.Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Nurseplus?
Some people feel stressed here.
How we know this
64% of people say they often feel stressed at work.Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Nurseplus enjoy their jobs?
Most people enjoy their job.
How we know this
88% of people report they enjoy their job.Based on data from 17 people who took the Breakroom Quiz between June 2022 and June 2024.
Okay
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Only some people recommend their team
Do people at Nurseplus recommend working with their team?
Only some people recommend working with their team.
How we know this
36% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 25 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Nurseplus?
Most people got enough training when they started.
How we know this
88% of people report they got enough training when they started working here.Based on data from 25 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Nurseplus?
Only some people are given support to progress here.
How we know this
In the last year, 52% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Nurseplus head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
76% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Nurseplus is doing?
Only some people feel well informed about how the company is doing.
How we know this
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Nurseplus employees say about their job
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Best thing
Making people smile
Worst thing
Some of the people I work with
Nurseplus Healthcare assistant, June 2024
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Best thing
Understanding supportive managers, great colleagues, always work if you want it, butd9nt feel pressured
Worst thing
Not paid for sickness or holidays, so have to work extra to make up money
Nurseplus Healthcare assistant, April 2023
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