Posted 4 days ago

Support Worker

Nurseplus
Pay £13.15 - £19/hour
Location Cheddar
Contract time Full time, part time, temporary

The Breakroom Take

5.8

Rated 5.8 out of 10, based on 56 employees who took the Breakroom Quiz

See all job reviews

  • People enjoy this job
  • Respectful managers
  • Proper training

About Nurseplus

Nurseplus is a recruitment agency for nurses, care assistants and support workers.

Job description from Nurseplus

About Nurseplus

At Nurseplus, we’re all about providing the highest quality temporary care staff. We’re big on quality, heart, and going the extra mile, and we believe in giving our team everything they need to truly impact the lives of the people we look after.

We’re a close-knit team that values a supportive and welcoming work environment. This means our staff get all the chances and tools they need to advance in their careers and help deliver incredible care to those in need. Join us, and let’s make a difference together!

Our services are available within a variety of care settings to a wide number of clients, all with individual needs; you could be supporting people with learning difficulties, complex care needs, mental health needs, dementia and providing care for older people.

As a Support Worker daily tasks can include, assisting with eating and drinking, meal preparation and planning, personal care, companionship and encouraging the service user’s independence with day to day activities.

What Nurseplus can offer you as a Support Worker:

Flexible shifts to fit around you – full or part-time, days, nights and weekends
Pay rates from £13.15 to £19.00 per hour, weekly pay*
Free training – In line with the Care Certificate
Ongoing support and further development opportunities with in-house courses and funded qualifications such as distance learning and NVQ Level 2 and 3
Annual Pay Review
Eligibility to apply for a Blue Light card, which offers thousands of amazing discounts online and on the high street.
Apply today and receive a £250 welcome bonus – a rewarding start to your new career with us!*
What Nurseplus needs from you as a Support Worker:

You must be over 18 to apply
Have the right to work in the UK
Flexibility on travel - some shifts may require you to drive or have access to public transport
A good standard of English and the ability to communicate effectively
An enhanced DBS, which you can apply for upon registration (to be paid in full at a £45.40 fee with a full refund after 100 hours worked*)
If you are passionate about healthcare and would like to know more, Nurseplus would love to hear from you!

PLEASE NOTE - ONLY APPLY FOR ONE JOB, THIS APPLICATION WILL COVER ANY JOBS WE HAVE AVAILABLE, DO NOT APPLY FOR EACH LOCATION

* T&Cs apply

INDDAH

Job insights from Breakroom

Support workers

Support workers help vulnerable people to live independently

What you’ll do as a support worker:

  • Check the needs and progress of the individuals you are supporting
  • Help with daily tasks like budgeting, shopping and claiming benefits
  • Provide physical care and support including, bathing, dressing, cooking and feeding
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Cheddar

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Nurseplus pay a living wage?

    Most people are paid a living wage.

    How we know this

    87% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Nurseplus pay market rates?

    Most people are paid above average for their job.

    How we know this

    75% of people are paid above average for the type of work they do.

    Based on data from 24 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do workers at Nurseplus get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    61% of people say they don’t get paid breaks.

    Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Nurseplus pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Nurseplus do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    48% of people report that they do extra work that they don’t get paid for.

    Based on data from 23 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Nurseplus?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 76% of people with changing schedules report getting one week notice or less.
    • 10% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 14% of people with changing schedules report getting four weeks notice or more.

    Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Nurseplus worry about hours?

    Some people worry about getting enough hours.

    How we know this

    57% of people report they worry about getting enough hours.

    Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Nurseplus workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    35% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 23 people who took the Breakroom Quiz between February 2022 and November 2023.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Nurseplus workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    38% of people report that it’s hard to change shifts if they need to.

    Based on data from 16 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it to book a holiday at Nurseplus?

    Most people find it easy to book holiday.

    How we know this

    83% of people report it’s easy to book holidays.

    Based on data from 18 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Nurseplus managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    36% of people say their manager changes their shifts at the last minute.

    Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Nurseplus?

    Some people find it hard to take sick leave.

    How we know this

    52% of people report that it’s hard to take time off if they are sick.

    Based on data from 27 people who took the Breakroom Quiz between March 2022 and March 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Needs improving
  • People work a lot more hours than their contract

    Do people work the same number they are contracted for at Nurseplus?

    Most people work a lot more hours than their contact..

    How we know this

    100% of people report working 8 hours or more than their contract.

    Based on data from 18 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Nurseplus feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    73% of people say they’re treated with respect by their managers.

    Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Nurseplus get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    62% of people report that they don’t get to take proper breaks.

    Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at Nurseplus?

    Some people feel stressed here.

    How we know this

    64% of people say they often feel stressed at work.

    Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at Nurseplus enjoy their jobs?

    Most people enjoy their job.

    How we know this

    88% of people report they enjoy their job.

    Based on data from 17 people who took the Breakroom Quiz between June 2022 and June 2024.

  • Okay
  • Only some people recommend their team

    Do people at Nurseplus recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    36% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 25 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do people get enough training when they start at Nurseplus?

    Most people got enough training when they started.

    How we know this

    88% of people report they got enough training when they started working here.

    Based on data from 25 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are people given support to progress at Nurseplus?

    Only some people are given support to progress here.

    How we know this

    In the last year, 52% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Nurseplus head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    76% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 21 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Nurseplus is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    59% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 22 people who took the Breakroom Quiz between June 2022 and June 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Nurseplus

What Nurseplus employees say about their job

  • Best thing

    Making people smile

    Worst thing

    Some of the people I work with

    4.6

    Nurseplus Healthcare assistant, June 2024

  • Best thing

    Understanding supportive managers, great colleagues, always work if you want it, butd9nt feel pressured

    Worst thing

    Not paid for sickness or holidays, so have to work extra to make up money

    9.7

    Nurseplus Healthcare assistant, April 2023

See more reviews
  • Best thing

    I love meeting new clients helping clients getting job satisfaction when you have helped someone achieve something

    Worst thing

    Pay

    6.4

    Nurseplus Care assistant, January 2023

  • Best thing

    meeting people

    Worst thing

    travel in-between jobs not paid ,don't get mileage paid come out of our own pockets

    5.0

    Nurseplus Senior carer, March 2022

  • Best thing

    Talking and helping clients

    Worst thing

    Feeling like everything is a rush and to much being cramped into a dsys work

    5.0

    Nurseplus Carer, March 2022

  • Best thing

    flexible schedule

    Worst thing

    agency workers being treated like a dumb kids
    not knowing exact pay rate
    not getting sick pay
    not enough training to deal with different clients

    1.5

    Nurseplus HCA, February 2022

  • Best thing

    People I care for

    Worst thing

    Rota changing everyday and just happening to find an email with new rota.

    3.2

    Nurseplus Home carer, May 2021

  • Best thing

    The people I work with

    Worst thing

    Uncertainty of the hours I will get

    2.8

    Nurseplus Support worker, March 2021

  • Best thing

    choose own hours,holiday pay,training,usually plenty of work

    Worst thing

    not certain of hours

    9.6

    Nurseplus Healthcare assistant, March 2021

  • Best thing

    agency i cam pick and choose when I want to work

    Worst thing

    travelling

    7.1

    Nurseplus Care assistant, December 2020

  • More reviews from Nurseplus employees

Similar jobs around Cheddar