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Security Officer

Compass Group
Pay Estimated pay: £9.50-12.14 per hour

Location Leek, Staffordshire, ST13, United Kingdom
Contract time Full time

The Breakroom Take

5.7

Rated 5.7 out of 10, based on 884 employees who took the Breakroom Quiz

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  • Free food
  • People enjoy this job
  • Recommended by students
  • Recommended by parents

About Compass Group

Compass Group is a food service company. They also provide facilities management, guest services and cleaning services.

Job description from Compass Group

Job Introduction

We're currently recruiting a motivated Security Officer to help us ensure continual safety for 14Forty on a full time basis, contracted to 36 hours per week.

As a Security Officer, you will use your skills to ensure the safety of our customers, staff and buildings whilst providing excellent customer service. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package:
  • Aviva Digicare - Free annual healthcare check
  • Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
  • Perks at Work - Access to exclusive benefits and wellbeing resources
  • Career training & development opportunities - Including Apprenticeships and Career Pathways
  • Earn up to £500 when you refer a friend
  • Comprehensive pension scheme and life assurance

Could you bring your spark to 14Forty? Here's what you need to know before applying:

Your key responsibilities will include:
  • Being an enthusiastic team player and excellent communicator
  • Control the comings and goings of the buildings and surrounding proximity
  • Delivering a safe and effective security operation
  • Ensuring the safety of the premises
  • Helping the public with general queries
  • Representing 14Forty and maintaining a positive brand image

Our ideal Security Officer will:
  • Either hold a valid SIA license or be eligible to hold one
  • Be a brilliant communicator and easily build relationships
  • Have determination and resilience
  • Have previous experience in delivering fantastic customer service
  • Look smart and professional
  • Take individual initiative and be an excellent team player
  • Possess the ability to work under pressure
  • Have an eye for detail
  • Understand relevant health & safety, criminal laws and operations

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/3010/93951001/52692609/BU

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!

Job insights from Breakroom

Security guards

Security guards make sure that people, buildings and valuables are safe

What you’ll do as a security guard:

  • Be alert and observant
  • Be polite and deal with customers or the general public
  • Be responsible for public safety and security
  • Pass background checks and required tests

Is it right for you?

This job may involve:

  • Standing
  • Sitting
  • Physical activities
  • Using a computer
  • Anti-social hours
  • Night work
  • Wearing a uniform
  • Working alone
  • Wearing protective clothing
  • Working alone

Map

Leek, Staffordshire, ST13, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Compass Group pay security officers enough to live on?

    Some people are not paid a living wage.

    How we know this

    36% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Compass Group pay security officers market rates?

    Only some people are paid above average for their job.

    How we know this

    45% of people are paid below average for the type of work they do.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do security officers at Compass Group get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    64% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Compass Group pay security officers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    90% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Most people don’t worry about their hours

    Do security officers at Compass Group worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    70% of people report they don’t worry about getting enough hours.

    Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do security officers at Compass Group get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    55% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Good
  • Easy to book holiday

    How easy is it for security officers to book a holiday at Compass Group?

    Most people find it easy to book holiday.

    How we know this

    100% of people report it’s easy to book holidays.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Shifts don’t get changed at short notice

    Do Compass Group managers change security officers shifts at short notice?

    Most managers don’t change people’s shifts at short notice.

    How we know this

    73% of people say their manager doesn’t changes their shifts at the last minute.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Workplace

    Okay
  • Only some people feel treated with respect

    Do security officers at Compass Group feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    40% of people say they’re not treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do security officers at Compass Group get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    73% of people report that they don’t get to take proper breaks.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for security officers to work at Compass Group?

    Most people feel stressed here.

    How we know this

    73% of people say they often feel stressed at work.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do security officers at Compass Group enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    40% of people report they don’t enjoy their job.

    Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.

  • Okay
  • Only some people recommend their team

    Do security officers at Compass Group recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    55% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do security officers get enough training when they start at Compass Group?

    Some people did’t get enough training when they started.

    How we know this

    36% of people report they didn’t get enough training when they started working here.

    Based on data from 11 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are security officers given support to progress at Compass Group?

    Only some people are given support to progress here.

    How we know this

    In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do security officers think Compass Group head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 10 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Find out more about working at Compass Group

What Compass Group employees say about their job

  • Best thing

    People you work with

    Worst thing

    Managiment

    4.6

    Compass Group Chef, October 2024

  • Best thing

    The people I work with

    Worst thing

    The stress of the job and the lack of training plans for new starters and lack of effort to streamline different processes

    7.0

    Compass Group Employee, August 2024

See more reviews
  • Best thing

    Meeting different customers

    Worst thing

    When off sick you don't get paid
    Or they cut my hours without notice

    4.3

    Compass Group Employee, July 2024

  • Best thing

    It fits around my personal life

    Worst thing

    Being asked to do overtime at short notice

    6.0

    Compass Group Housekeeper, June 2024

  • Best thing

    The fact I've only got to give 2 weeks' notice.

    Worst thing

    No equipment
    Being treated like I'm stupid
    Spoken to like I'm an idiot
    Condescending supervisors who couldn't light a torch to what I do
    Rubbish money
    Micro management

    2.8

    Compass Group Domestic assistant, June 2024

  • Best thing

    Its easy preparing, and packing prepared meals for patients

    Worst thing

    Being in the refrigerated room and freezer, where i pick and packed meals for patient wards and stored them in cooler boxes, almost 4 hours a day, 5 days a week.And in 3 days a week i am only alone doing pick and pack in the refrigerated room for 10 cooler boxes or 20+ patient wards and uncluterring the food storage,(in short we are understaff in that 3days a week).So in that 3 days im alone, i have to be quick in order to finish on time of delivery of my colleages, but most of the time i get complaints from my colleages because mistakes and missed food in their cooler boxes which i prepared, that stresses me.

    5.5

    Compass Group Catering assistant, March 2024

  • Best thing

    Monday- Friday. Finish at 2pm
    School holidays off.

    Worst thing

    Don't get paid at all for school holidays so actual monthly pay is below minimum wage. (They keep the difference in hourly rate back so you are in fact paying yourself in the holidays) Staff not valued, not so much as a unit email at Christmas to thank staff, absolutely nothing.

    5.5

    Compass Group Manager, January 2023

  • Best thing

    Meeting sick people and making them feel at home keeping them all in high spirits

    Worst thing

    Manager don’t kno how to manage, he dant kno what or how to do his job; he don’t care about anyone

    5.0

    Compass Group Porter, October 2022

  • Best thing

    Supervisor is nice.

    Worst thing

    We are servilery understaffed and our manager keep adding work on the team even though we told him we could do it and he said we will figure it out and he still hasn't 4 months on. He also tell us to stop telling people we are understaffed if we don't get round to going their clean.

    4.8

    Compass Group Cleaner, June 2022

  • Best thing

    The life style. Evenings, weekends and bank holidays off and all the school holidays. Only working term time. Spread over pay.

    Worst thing

    Pay compared to my staff. Not enough given the responsibility I have.

    6.7

    Compass Group Unit manager, February 2021

  • More reviews from Compass Group employees

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