Van Driver - Mastrick.
Blue ArrowThe Breakroom Take
- People enjoy this job
- Respectful managers
About Blue Arrow
Blue Arrow is a recruitment agency. They specialise in catering, driving, call centre, warehouse and office roles.
Job description from Blue Arrow
Location: Mastrick Delivery Office
Contract: Temporary
Hours: Approx 40 hours per week
Shift: Monday - Saturday with rotational day off.
Hourly Rate: £16.58 per hour
Royal Mail is one of the UK's best-loved brands. Every day, bringing letters and parcels to people around the country; something that communities across the UK rely on. They are 150,000 strong with 500 years of history and are hugely proud of the service they provide.
About the role
You'll start your day for an hour or so in the local delivery office, sorting the mail for your route, before taking out your van to complete your round. You'll each be given a hand-held computer device to capture customer signatures for deliveries. The hand-held computer will also act as your routing system putting your round in the most economical route, telling you which house to go to next.
About You
Upbeat and self-motivated, you'll be as happy working alone as you will be working as part of a team and getting to know the different people on your round. You'll have a strong sense of community and the idea of doing a job that involves flexible working patterns will appeal to you.
We deliver parcels come rain or shine, so we're looking for people who like being outdoors whatever the weather, you'll also be someone who likes the idea of doing a job that will help you keep fit.
Some experience in a customer facing role would be ideal.
Driving licence requirements
A full UK manual driving licence (in your current UK address), with no more than six penalty points is essential, but a clean licence is preferred. Please note you will be required to show this at assessment. AGY Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
TPBN1_UKTJ
Job insights from Breakroom
Delivery drivers and couriers
Parcel delivery drivers and couriers collect items from a depot or warehouse and deliver them to customers
What you’ll do as a delivery driver/courier:
- Pick up items for delivery from a depot or warehouse
- Load and unload your vehicle including heavy items
- Deliver hundreds of packages a day to customers
- Record mileage and fuel used
- Talk to customers
Is it right for you?
This job may involve:
- Driving
- Walking
- Heavy lifting
- Long hours
- Physical activities
- Wearing a uniform
- Working alone
What employees say
Pay
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Good
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Most people are paid a living wage
Do Blue Arrow pay a living wage?
Most people are paid a living wage.
How we know this
89% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 19 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Blue Arrow pay market rates?
Most people are paid above average for their job.
How we know this
91% of people are paid above average for the type of work they do.Based on data from 22 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Blue Arrow get paid breaks?
No. Most people don’t get paid breaks.
How we know this
75% of people say they don’t get paid breaks.Based on data from 24 people who took the Breakroom Quiz between September 2022 and August 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Blue Arrow pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 24 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Blue Arrow do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
52% of people report that they do extra work that they don’t get paid for.Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Blue Arrow?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 63% of people with changing schedules report getting one week notice or less.
- 16% of people with changing schedules report getting two weeks notice.
- 5% of people with changing schedules report getting three weeks notice.
- 16% of people with changing schedules report getting four weeks notice or more.
Based on data from 19 people who took the Breakroom Quiz between September 2022 and August 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Needs improving
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Most people worry about their hours
Do workers at Blue Arrow worry about hours?
Most people worry about getting enough hours.
How we know this
68% of people report they worry about getting enough hours.Based on data from 22 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Blue Arrow workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
60% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 20 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Blue Arrow workers to change shifts?
Some people find it hard to change shifts.
How we know this
63% of people report that it’s hard to change shifts if they need to.Based on data from 16 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Blue Arrow?
Most people find it easy to book holiday.
How we know this
90% of people report it’s easy to book holidays.Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Blue Arrow managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
81% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Blue Arrow?
Most people find it easy to take sick leave.
How we know this
71% of people report that it’s easy to take time off if they are sick.Based on data from 17 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at Blue Arrow feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
80% of people say they’re treated with respect by their managers.Based on data from 20 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Blue Arrow get proper breaks?
Some people don’t get proper breaks.
How we know this
36% of people report that they don’t get to take proper breaks.Based on data from 22 people who took the Breakroom Quiz between September 2022 and August 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Blue Arrow?
Some people feel stressed here.
How we know this
54% of people say they often feel stressed at work.Based on data from 24 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Blue Arrow enjoy their jobs?
Most people enjoy their job.
How we know this
70% of people report they enjoy their job.Based on data from 20 people who took the Breakroom Quiz between September 2022 and September 2024.
Okay
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Only some people recommend their team
Do people at Blue Arrow recommend working with their team?
Only some people recommend working with their team.
How we know this
40% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 25 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Blue Arrow?
Some people did’t get enough training when they started.
How we know this
57% of people report they didn’t get enough training when they started working here.Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Blue Arrow?
Only some people are given support to progress here.
How we know this
In the last year, 58% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 19 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Blue Arrow head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
76% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Blue Arrow is doing?
Only some people feel well informed about how the company is doing.
How we know this
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 22 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Blue Arrow employees say about their job
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Best thing
They're a nice company to work with
Worst thing
An Electrical Engineer doing cleaning jobs is not giving me joy
Blue Arrow School cleaner, April 2024
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Best thing
Decent pay because it's warehouse work
Worst thing
Unpaid breaks, boss is rude and unhelpful, was blamed for their faulty equipment and inadequate training, I leave work very stressed and dreading having to go back, will be leaving the job because of the shocking management
Blue Arrow Warehouse operative, April 2024
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