Team Member Step Up
WhitbreadThe Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
About Whitbread
Whitbread is a restaurant and hotel operator. They run Premier Inn, Beefeater and Brewers Fayre.
Job description from Whitbread
Step Up Team Member - John Milne Table Table, Restaurant.
Come and be the friendly face of Table Table in John Milne. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step Up Team Leader, take charge of the shift. We'll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.
PAY RATE:
£11.49-£13.24 per hour*
*Max. amount paid when you are fully trained and lead the shift
CONTRACT TYPE:
Permanent - we don't do zero hours contracts!
HOURS:
30 hours per week - guaranteed hours to plan your week around
LOCATION:
Newhey Road, Milnrow, Rochdale OL16 4JF
Why you'll love it here:
- Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a career path in our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us
What you'll do:
Join our team at John Milne Table Table, as a Step Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Other details
- Pay Type Hourly
- Employment Indicator Permanent
Apply Now
Job insights from Breakroom
Kitchen and catering assistant
Kitchen porters or kitchen assistants prepare food, make sure chefs have everything they need
What you’ll do as a kitchen and catering assistant:
- Plan meals
- Prepare and cook food
- Purchase food and look after a budget
- Be responsible for the hygiene and safety of food served
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
Map
Rochdale
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Whitbread pay kitchen assistants enough to live on?
Most people are not paid a living wage.
How we know this
75% of people say they are paid below the Real Living Wage for where they live.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Whitbread pay kitchen assistants market rates?
Most people are paid above average for their job.
How we know this
83% of people are paid above average for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do kitchen assistants at Whitbread get paid breaks?
No. Most people don’t get paid breaks.
How we know this
91% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Whitbread pay kitchen assistants sick pay?
No. Most people don’t get proper sick pay.
How we know this
80% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do kitchen assistants at Whitbread do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
55% of people report that they do extra work that they don’t get paid for.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do kitchen assistants get of their shift pattern at Whitbread?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 42% of people with changing schedules report getting one week notice or less.
- 42% of people with changing schedules report getting two weeks notice.
- 17% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do kitchen assistants at Whitbread worry about hours?
Some people worry about getting enough hours.
How we know this
42% of people report they worry about getting enough hours.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
-
Most people get a choice of shifts
Do kitchen assistants at Whitbread get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
75% report that their manager gives them enough choice over which shifts they work.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for kitchen assistants at Whitbread to change shifts?
Some people find it hard to change shifts.
How we know this
45% of people report that it’s hard to change shifts if they need to.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for kitchen assistants to book a holiday at Whitbread?
Most people find it easy to book holiday.
How we know this
82% of people report it’s easy to book holidays.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Whitbread managers change kitchen assistants shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
42% of people say their manager changes their shifts at the last minute.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for kitchen assistants to take sick leave at Whitbread?
Most people find it easy to take sick leave.
How we know this
70% of people report that it’s easy to take time off if they are sick.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Okay
-
Only some people get proper breaks
Do kitchen assistants at Whitbread get proper breaks?
Some people don’t get proper breaks.
How we know this
64% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for kitchen assistants to work at Whitbread?
Some people feel stressed here.
How we know this
60% of people say they often feel stressed at work.Based on data from 10 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do kitchen assistants at Whitbread enjoy their jobs?
Only some people enjoy their job.
How we know this
45% of people report they don’t enjoy their job.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Okay
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Only some people recommend their team
Do kitchen assistants at Whitbread recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do kitchen assistants get enough training when they start at Whitbread?
Some people did’t get enough training when they started.
How we know this
42% of people report they didn’t get enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are kitchen assistants given support to progress at Whitbread?
Only some people are given support to progress here.
How we know this
In the last year, 55% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 11 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do kitchen assistants think Whitbread head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do kitchen assistants feel well informed about how Whitbread is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
75% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 12 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Whitbread employees say about their job
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Best thing
The team retention and how you can turn the whole team into a family, the company wants to perform and grow and they do this by trying to get employees involved in growth and progression.
Worst thing
Uncertainty of plans, not understanding why they are doing said plans. Staffing issues and turnover when the site has recently changed. The worst things as well is how the senior management team are treated. They must review the pay grades of ALL members of staff specifically the kitchen and management.
Whitbread Duty manager, September 2024
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Best thing
People you work with keep the job positive
Worst thing
Its very obvious that cuts are made to maximise profit, not taking into consideration the wellbeing of the floor team who are stretched, standards are lower and targets become unrealistic
Whitbread Duty Manager, August 2024
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