Assistant Manager
Greene King
The Breakroom Take
- Recommended by students
- Respectful managers
About Greene King
Greene King is a pub, hotel, restaurant and brewery operator. They run Farmhouse Inns, Hungry Horse and Wacky Warehouse.
Job description from Greene King
As Assistant Manager, you'll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Job Description
What you'll do as an Assistant Manager...
- Support the General Manager in the day to day running of the business and leading the business in their absence.
- Bring our brand to life by leading the team in delivering amazing experiences for our customers
- Act as a role model for the team support with training and development
- Be a champion of brand standards & ensure customer & team safety at all times
What you'll bring...
- You'll be passionate about delivering amazing experiences for customers
- You'll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A keen eye for every small detail and a desire to uphold high standards in all that you do
#LI-EB1
Qualifications
Additional Information
We're all about rewarding our team's hard work, that's why...
You'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
What employees say
Pay
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Good
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Most people are paid a living wage
Do Greene King pay assistant managers enough to live on?
Most people are paid a living wage.
How we know this
80% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 30 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Greene King pay assistant managers market rates?
Only some people are paid above average for their job.
How we know this
59% of people are paid below average for the type of work they do.Based on data from 32 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do assistant managers at Greene King get paid breaks?
No. Most people don’t get paid breaks.
How we know this
97% of people say they don’t get paid breaks.Based on data from 31 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Greene King pay assistant managers sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
54% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 102 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Needs improving
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Most people do unpaid extra work
Do assistant managers at Greene King do extra work that they don't get paid for?
Yes. Lots of people do unpaid extra work.
How we know this
70% of people report that they do extra work that they don’t get paid for.Based on data from 30 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do assistant managers get of their shift pattern at Greene King?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 39% of people with changing schedules report getting one week notice or less.
- 32% of people with changing schedules report getting two weeks notice.
- 29% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 31 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do assistant managers at Greene King worry about hours?
Some people worry about getting enough hours.
How we know this
36% of people report they worry about getting enough hours.Based on data from 11 people who took the Breakroom Quiz between September 2022 and August 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do assistant managers at Greene King get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
40% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 88 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for assistant managers at Greene King to change shifts?
Some people find it hard to change shifts.
How we know this
64% of people report that it’s hard to change shifts if they need to.Based on data from 92 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for assistant managers to book a holiday at Greene King?
Most people find it easy to book holiday.
How we know this
67% of people report it’s easy to book holidays.Based on data from 30 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Greene King managers change assistant managers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
56% of people say their manager changes their shifts at the last minute.Based on data from 98 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for assistant managers to take sick leave at Greene King?
Some people find it hard to take sick leave.
How we know this
59% of people report that it’s hard to take time off if they are sick.Based on data from 104 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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Most parents say it’s bad
Is working as assistant managers at Greene King good if you have caring responsibilities?
Most parents and carer say this is a bad place to work.
How we know this
73% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 22 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do assistant managers at Greene King feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
71% of people say they’re treated with respect by their managers.Based on data from 100 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do assistant managers at Greene King get proper breaks?
Some people don’t get proper breaks.
How we know this
56% of people report that they don’t get to take proper breaks.Based on data from 104 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for assistant managers to work at Greene King?
Most people feel stressed here.
How we know this
77% of people say they often feel stressed at work.Based on data from 31 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do assistant managers at Greene King enjoy their jobs?
Most people enjoy their job.
How we know this
74% of people report they enjoy their job.Based on data from 85 people who took the Breakroom Quiz between November 2022 and October 2024.
Okay
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Only some people recommend their team
Do assistant managers at Greene King recommend working with their team?
Only some people recommend working with their team.
How we know this
44% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 32 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do assistant managers get enough training when they start at Greene King?
Most people got enough training when they started.
How we know this
67% of people report they got enough training when they started working here.Based on data from 30 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are assistant managers given support to progress at Greene King?
Only some people are given support to progress here.
How we know this
In the last year, 34% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 95 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do assistant managers think Greene King head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
90% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 102 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do assistant managers feel well informed about how Greene King is doing?
Most people feel well informed about how the company is doing.
How we know this
74% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 31 people who took the Breakroom Quiz between November 2023 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Greene King employees say about their job
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Best thing
Fellow staff are friendly, it’s evening work so I can do other things during the day
Worst thing
The manager is unreasonably hard on me, tells me to do one thing then later shouts at me for doing that thing and tells me I should’ve been doing something else. I was given a brief overview not proper training and was left to figure out most of it for myself. I am regularly sent home early so I don’t even get the hours I was scheduled for. Some weeks I get one or no shifts. I was lied to about how many hours I’d get. My contract says I’ll get 8 hours a week but it’s not guaranteed. There is no financial stability, or respect for me as a member of staff and how hard I work. I often don’t get my rota until that same week.
Greene King Front of house staff, October 2024
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Best thing
Friendly faces at work
Great co workersWorst thing
Stress levels are high
Very demanding fast pacedGreene King Cook, October 2024
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About this pay
CloseEstimated pay
This pay estimate is based on data from 32 Greene King employees who took the Breakroom Quiz between November 2023 and October 2024.
Take the Breakroom Quiz to compare your job.