Reposted 3 days ago

Store Manager

Edinburgh Woollen Mill
Pay No pay info

Location Wolverhampton, West Midlands
Contract time Full time, permanent

The Breakroom Take

4.3

Rated 4.3 out of 10, based on 45 employees who took the Breakroom Quiz

See all job reviews

  • Respectful managers

About Edinburgh Woollen Mill

Edinburgh Woollen Mill is a clothing and homewares retailer.

Job description from Edinburgh Woollen Mill

Here at Edinburgh Woollen Mill we have a fantastic opportunity for a Store Manager based in our Codsall store.

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry recognised qualification within your first 18 months of you wish to do so.

As Store Manager we are looking for a well rounded and commercial 'retail manager’ who is proactive in their approach and can work using their own initiative, fashion retail experience desirable however not essential as full training provided. The ideal candidate will have previous experience either in management or supervision of personnel within a retail outlet.

As Store Manager, you will be expected to:

•Drive sales through your team

•Manage the day to day operation of the store whilst ensuring costs are contained within targets.

•Maximize store profitability by promoting sales within the store.

•Ensure that a high level of customer service is delivered at all times.

•Manage, coach and motivate the team to deliver to all targets and lead by example.

The ideal candidate will have:

•Commercial awareness

•Excellent leadership credentials

•An ability to drive sales through your team

•Good training and development capabilities

Job insights from Breakroom

Retail store and shop managers

Retail managers look after stores, staff and sales ensuring that targets are met

What you’ll do as a retail store and shop manager

  • Serve and advise customers
  • Look after staff and rotas
  • Manage deliveries and stock
  • Handle customer payments, complaints, returns and refunds
  • Keep the store clean and tidy
  • Be responsible for sales targets and goals

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Using a computer
  • Wearing a uniform
  • Physical activities
  • Managing people
  • Anti-social hours

Map

Wolverhampton, West Midlands

A map of the rough location for this vacancy

What employees say

Pay

    Needs improving
  • Most people aren’t paid a living wage

    Do Edinburgh Woollen Mill pay a living wage?

    Most people are not paid a living wage.

    How we know this

    70% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Edinburgh Woollen Mill pay market rates?

    Most people are paid less than average for their job.

    How we know this

    80% of people are paid below average for the type of work they do.

    Based on data from 25 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at Edinburgh Woollen Mill get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    78% of people say they don’t get paid breaks.

    Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Edinburgh Woollen Mill pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 22 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do workers at Edinburgh Woollen Mill do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    46% of people report that they do extra work that they don’t get paid for.

    Based on data from 13 people who took the Breakroom Quiz between December 2022 and August 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Edinburgh Woollen Mill?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 24% of people with changing schedules report getting one week notice or less.
    • 29% of people with changing schedules report getting two weeks notice.
    • 29% of people with changing schedules report getting three weeks notice.
    • 18% of people with changing schedules report getting four weeks notice or more.

    Based on data from 17 people who took the Breakroom Quiz between December 2022 and August 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do workers at Edinburgh Woollen Mill worry about hours?

    Some people worry about getting enough hours.

    How we know this

    35% of people report they worry about getting enough hours.

    Based on data from 17 people who took the Breakroom Quiz between December 2022 and August 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do Edinburgh Woollen Mill workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    53% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 17 people who took the Breakroom Quiz between December 2022 and August 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for Edinburgh Woollen Mill workers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    58% of people report that it’s hard to change shifts if they need to.

    Based on data from 12 people who took the Breakroom Quiz between December 2022 and August 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Edinburgh Woollen Mill?

    Some people find it hard to book holiday.

    How we know this

    35% of people report it’s hard to book holidays.

    Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Edinburgh Woollen Mill managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    65% of people say their manager changes their shifts at the last minute.

    Based on data from 17 people who took the Breakroom Quiz between December 2022 and August 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Edinburgh Woollen Mill?

    Some people find it hard to take sick leave.

    How we know this

    57% of people report that it’s hard to take time off if they are sick.

    Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Edinburgh Woollen Mill feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    70% of people say they’re treated with respect by their managers.

    Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Edinburgh Woollen Mill get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    48% of people report that they don’t get to take proper breaks.

    Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at Edinburgh Woollen Mill?

    Some people feel stressed here.

    How we know this

    67% of people say they often feel stressed at work.

    Based on data from 24 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do people at Edinburgh Woollen Mill enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    55% of people report they don’t enjoy their job.

    Based on data from 20 people who took the Breakroom Quiz between September 2022 and September 2024.

  • Needs improving
  • Most people don’t recommend their team

    Do people at Edinburgh Woollen Mill recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    68% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 25 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Edinburgh Woollen Mill?

    Some people did’t get enough training when they started.

    How we know this

    52% of people report they didn’t get enough training when they started working here.

    Based on data from 23 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are people given support to progress at Edinburgh Woollen Mill?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 73% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 22 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Edinburgh Woollen Mill head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Edinburgh Woollen Mill is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    80% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 25 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Edinburgh Woollen Mill

What Edinburgh Woollen Mill employees say about their job

  • Best thing

    Staff are amazing at keeping the store running and can plan things outside of the daily plan

    Worst thing

    Manager doesn’t do the rotas on time and hates new staff when they just want to help make the job easier for them. They also accuse staff of misbehaving and don’t like staff laughing or getting to know each other. The manager never plans the daily plans the store needs closing.

    1.1

    Edinburgh Woollen Mill Supervisor, August 2024

  • Best thing

    Great team of people. Manageable expectations from the company. Nice customers. Challenging but in a good way. No unreasonable pressure. 20% discount.

    Worst thing

    Could be more staff incentive and benefits for staff.

    8.3

    Edinburgh Woollen Mill Store manager, September 2022

See more reviews
  • Best thing

    Socialising with customers and being part of a team

    Worst thing

    Atmosphere

    3.4

    Edinburgh Woollen Mill Part time supervisor, September 2021

  • Best thing

    Helping older customers look good and provide a service to them

    Worst thing

    No communication with head office. Kept in the dark. Head office no experience of shop floor

    2.1

    Edinburgh Woollen Mill Store manager, February 2021

  • Best thing

    Great customers and store team

    Worst thing

    Management

    2.0

    Edinburgh Woollen Mill Store manager, February 2021

  • Best thing

    The other managers are really lovely and there is a lot of support from them. My area manager is good too.

    Worst thing

    Low pay for what is expected, hard to take time off because it’s always a job getting cover.

    3.7

    Edinburgh Woollen Mill Manager, August 2020

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