Reposted 7 days ago

Store Manager

Peacocks
Pay Estimated pay: £20.5k-30.0k per year

Location Tiverton, Devon
Contract time Full time, permanent

The Breakroom Take

4.4

Rated 4.4 out of 10, based on 193 employees who took the Breakroom Quiz

See all job reviews

  • People enjoy this job
  • Respectful managers

About Peacocks

Peacocks is a fashion retailer. They sell fashion for women, men and children.

Job description from Peacocks

Here at Peacocks we have a fantastic opportunity for a Store Manager based in our Tiverton store.

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry recognised qualification within your first 18 months if you wish to do so.

As Store Manager we are looking for a well-rounded and commercial 'retail manager’ who is proactive in their approach and can work using their own initiative, fashion retail experience is desirable but however not essential as full training is provided.

The ideal candidate will have previous experience in either management or supervision of personnel within a retail outlet.

As Store Manager you will be expected to:

· Drive sales through your team

· Manage the day to day operation of the store whilst ensuring costs are contained within targets

· Maximise store profitability by promoting sales within the store

· Ensure that a high level of customer service is delivered at all times

· Manage, coach and motivate the team to deliver to all targets and lead by example

The ideal candidate will have:

· Commercial awareness

· Excellent leadership credentials

· An ability to drive sales through your team

· Good training and development capabilities

Job insights from Breakroom

Retail store and shop managers

Retail managers look after stores, staff and sales ensuring that targets are met

What you’ll do as a retail store and shop manager

  • Serve and advise customers
  • Look after staff and rotas
  • Manage deliveries and stock
  • Handle customer payments, complaints, returns and refunds
  • Keep the store clean and tidy
  • Be responsible for sales targets and goals

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Using a computer
  • Wearing a uniform
  • Physical activities
  • Managing people
  • Anti-social hours

Map

Tiverton, Devon

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Peacocks pay managers enough to live on?

    Most people are paid a living wage.

    How we know this

    88% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 17 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Peacocks pay managers market rates?

    Most people are paid less than average for their job.

    How we know this

    88% of people are paid below average for the type of work they do.

    Based on data from 17 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do managers at Peacocks get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    82% of people say they don’t get paid breaks.

    Based on data from 17 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Peacocks pay managers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    94% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it for managers to book a holiday at Peacocks?

    Most people find it easy to book holiday.

    How we know this

    76% of people report it’s easy to book holidays.

    Based on data from 17 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Needs improving
  • Most people find it hard to take sick leave

    How easy is it for managers to take sick leave at Peacocks?

    Most people find it hard to take sick leave.

    How we know this

    75% of people report that it’s hard to take time off if they are sick.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do managers at Peacocks feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    86% of people say they’re treated with respect by their managers.

    Based on data from 14 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do managers at Peacocks get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    41% of people report that they don’t get to take proper breaks.

    Based on data from 17 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for managers to work at Peacocks?

    Most people feel stressed here.

    How we know this

    73% of people say they often feel stressed at work.

    Based on data from 15 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do managers at Peacocks enjoy their jobs?

    Most people enjoy their job.

    How we know this

    100% of people report they enjoy their job.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and October 2024.

  • Okay
  • Only some people recommend their team

    Do managers at Peacocks recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    44% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do managers get enough training when they start at Peacocks?

    Some people did’t get enough training when they started.

    How we know this

    41% of people report they didn’t get enough training when they started working here.

    Based on data from 17 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are managers given support to progress at Peacocks?

    Only some people are given support to progress here.

    How we know this

    In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 15 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do managers think Peacocks head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 16 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do managers feel well informed about how Peacocks is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    40% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 15 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Peacocks

What Peacocks employees say about their job

  • Best thing

    Fast paced environment with constant deliveries, always something to do and new designs to see.

    Worst thing

    Upper management have unrealistic expectations about what can be achieved in a day and there are almost no prospects for promotion if you don't make yourself available 8.30-6, 7 days a week, which, as a churchgoer and a parent of a pre-schooler, would be a big sacrifice for a job that pays as little as it can get away with. Also there is no real reward for giving your all, whether people are managers or sales assistants.

    5.5

    Peacocks Sales assistant, October 2024

  • Best thing

    the money

    Worst thing

    the customers being annoying

    4.8

    Peacocks Store assistant, August 2024

See more reviews
  • Best thing

    I enjoy interacting with customers n colleagues

    Worst thing

    Some colleagues don't do their task properly

    8.9

    Peacocks Supervisor, June 2024

  • Best thing

    Meeting new people

    Worst thing

    Dealing with rude customers

    4.1

    Peacocks Sales assistant, January 2023

  • Best thing

    Some of the co workers

    Worst thing

    The pay is minimum and isn't close to living wage, we do not get time and a half for overtime, and your overtime hours will roll over to next month so your constantly owed money

    1.4

    Peacocks Sales assistant, November 2022

  • Best thing

    The people I work with and the actual job of serving people.

    Worst thing

    The micromanagement from Head Office who have no real idea what is like to work in a store. Making it difficult for stores to grow and trade in the difficult times of COVID and the internet age.

    3.5

    Peacocks Retail assistant, January 2022

  • Best thing

    The people I work with.

    Worst thing

    Possible last minute rota changes.
    Not guaranteed to stay to contracted hours.
    Pay isn’t the best for me (£6.56 per hour for 19 year old)
    Sometimes has to get different managers from other shops as we only have one key holder.

    5.5

    Peacocks Sales assistant, December 2021

  • Best thing

    The best thing at work is that we do get breaks

    Worst thing

    Having to buy uniform

    4.6

    Peacocks Sales assistant, June 2021

  • Best thing

    Getting on with the staff as they are more like family.

    Worst thing

    Not enough hours

    3.9

    Peacocks Sales assistant, May 2021

  • Best thing

    Team work

    Worst thing

    No pay rise in 6 years

    4.9

    Peacocks Operations shift manager, March 2020

  • More reviews from Peacocks employees

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