Posted over 30 days ago

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Store Assistant

Aldi
Pay £12.40-13.35 per hour
Location Crawley, Buckinghamshire, MK16, United Kingdom

The Breakroom Take

7.4

Rated 7.4 out of 10, based on 2,661 employees who took the Breakroom Quiz

See all job reviews

  • Good employer
  • Recommended by students
  • Paid breaks
  • Respectful managers
  • Proper training
  • Proper breaks

About Aldi

Aldi is an international discount supermarket company.

Job description from Aldi

At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant. In fact, time will fly by.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products. And, of course, you'll provide excellent customer service at all times by attending to customer needs in a prompt and friendly way. It's a really fast-paced environment, and everyone understands exactly what needs to happen to make their store a success - and gets on with doing it. There's a real family feel here, and we all pitch in as part of a close-knit team.

Job insights from Breakroom

Retail and sales assistants:

Sales assistants help customers and sell goods and services

What you’ll do as a retail and sales assistant:

  • Serve and advise customers
  • Take delivery of goods and stock
  • Arrange and display goods
  • Check for damaged or missing items
  • Handle customer payments, returns and refunds
  • Keep the store clean and tidy

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Wearing a uniform
  • Heavy lifting
  • Cleaning
  • Physical activities

Map

Crawley, Buckinghamshire, MK16, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Aldi pay store assistants enough to live on?

    Most people are paid a living wage.

    How we know this

    91% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 64 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Aldi pay store assistants market rates?

    Most people are paid above average for their job.

    How we know this

    95% of people are paid above average for the type of work they do.

    Based on data from 74 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Under 21s get paid less than everyone else

    Do store assistants at Aldi get paid the same regardless of age?

    No, people under the age of 21 get paid less than those above 21.

    See what Aldi pays different age groups

    How we know this

    The average pay of under 21s is less than those who are over 21.

    Based on data from 168 people who took the Breakroom Quiz between November 2019 and December 2024.

  • Good
  • Most people get paid breaks

    Do store assistants at Aldi get paid breaks?

    Yes. Most people get paid breaks.

    How we know this

    91% of people say they get paid breaks.

    Based on data from 74 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Aldi pay store assistants sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    87% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 62 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do store assistants at Aldi do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    86% of people report that they don’t do extra unpaid work.

    Based on data from 65 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do store assistants get of their shift pattern at Aldi?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 7% of people with changing schedules report getting one week notice or less.
    • 22% of people with changing schedules report getting two weeks notice.
    • 45% of people with changing schedules report getting three weeks notice.
    • 26% of people with changing schedules report getting four weeks notice or more.

    Based on data from 73 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do store assistants at Aldi worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    79% of people report they don’t worry about getting enough hours.

    Based on data from 71 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do store assistants at Aldi get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    42% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 71 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for store assistants at Aldi to change shifts?

    Some people find it hard to change shifts.

    How we know this

    50% of people report that it’s hard to change shifts if they need to.

    Based on data from 125 people who took the Breakroom Quiz between December 2023 and December 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for store assistants to book a holiday at Aldi?

    Most people find it easy to book holiday.

    How we know this

    77% of people report it’s easy to book holidays.

    Based on data from 65 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Aldi managers change store assistants shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    41% of people say their manager changes their shifts at the last minute.

    Based on data from 66 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for store assistants to take sick leave at Aldi?

    Some people find it hard to take sick leave.

    How we know this

    46% of people report that it’s hard to take time off if they are sick.

    Based on data from 121 people who took the Breakroom Quiz between December 2023 and December 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Good
  • Most students say it’s good

    Is store assistants at Aldi job good for students?

    Most students say this is a good place to work if you’re studying.

    How we know this

    82% of students report this is a good place to work if you’re studying.

    Based on data from 66 people who took the Breakroom Quiz between December 2022 and December 2024.

    Why this matters

    A good job should allow you to fit work around important things in your life, like studying.

    Life isn’t just about work. Good jobs make space for you to do well in both.

  • Okay
  • Only some parents say it’s good

    Is working as store assistants at Aldi good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    41% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 34 people who took the Breakroom Quiz between December 2023 and November 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Good
  • Most people feel treated with respect

    Do store assistants at Aldi feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    75% of people say they’re treated with respect by their managers.

    Based on data from 65 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do store assistants at Aldi get proper breaks?

    Most people get proper breaks.

    How we know this

    76% of people report that they get to take proper breaks.

    Based on data from 63 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for store assistants to work at Aldi?

    Most people feel stressed here.

    How we know this

    73% of people say they often feel stressed at work.

    Based on data from 70 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do store assistants at Aldi enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    41% of people report they don’t enjoy their job.

    Based on data from 131 people who took the Breakroom Quiz between December 2023 and December 2024.

  • Okay
  • Only some people recommend their team

    Do store assistants at Aldi recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    51% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 74 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do store assistants get enough training when they start at Aldi?

    Some people did’t get enough training when they started.

    How we know this

    36% of people report they didn’t get enough training when they started working here.

    Based on data from 70 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are store assistants given support to progress at Aldi?

    Only some people are given support to progress here.

    How we know this

    In the last year, 56% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 66 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do store assistants think Aldi head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 66 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do store assistants feel well informed about how Aldi is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    53% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 64 people who took the Breakroom Quiz between June 2024 and December 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Aldi

What Aldi employees say about their job

  • Best thing

    Colleagues

    Worst thing

    Aldi doesn’t help out as much as they portray. Poor company

    8.4

    Aldi Employee, October 2024

  • Best thing

    The days off in between days in, it’s called a 3-2-1 rota essentially you get 1 day off m then 2 days off then 3 days off for a weekend.

    Worst thing

    20min paid break for a back breaking average of 7.5 hours of deadlifting and shoulder pressing.

    8.8

    Aldi Employee, September 2024

See more reviews
  • Best thing

    My Team. My Managers. Proper breaks.

    Worst thing

    The sickness policy! The lack of staff.

    7.0

    Aldi Store assistant, September 2024

  • Best thing

    My team and the people I work with

    Worst thing

    Early hours

    7.8

    Aldi Caretaker, August 2024

  • Best thing

    Working with great people.

    Worst thing

    No store security, the way some customers treat us

    8.3

    Aldi Store assistant, June 2024

  • Best thing

    Money, good hours, flexible shifts if need be, if you need certain days off they are good at helping you get them, good banter in the workplace between staff, always backed up if there is a rude occurrence with a customer

    Worst thing

    Very stressful, customers are rude, too much to do with very little staff, managers are lazy and leave everything to the store assistants while they get paid more money, they don’t properly train people how to do things and expect them to just know, bad for just putting people on a till and leaving them on it for 10 hours, there is no staff discount and you’re scrutinised if you call in sick, you will probably have to work most weekends so say goodbye to your social life

    7.1

    Aldi Store assistant, August 2022

  • Best thing

    While you may start at 6am, you generally finish at 2pm and therefore can enjoy the rest of the day off. You see your rota 4 weeks in advance. The pay is nice. Colleagues are usually nice people. Training is good. You get used to working fast after a while.

    Worst thing

    6AM starts. Finishing a shift at 6PM and potentially starting the next morning at 6AM. The rota constantly being changed; sometimes with only a weeks notice. Prepare to be worked, HARD. No week is the same; different days and different shifts on a weekly basis. 90% of your holidays for the next year must be booked in the November the year before; trying to plan holidays out can be frusting because of this. If you aren't sweating by the end of a shift you aren't working hard enough.

    8.2

    Aldi Store assistant, September 2021

  • Best thing

    The pay for a store assistant is good for the work required, however don’t underestimate the hard graft. Deputy pay however is ridiculously low considering the amount of responsibilities, and the company tries to keep the extra £4 on top of your hourly wage when you manage the store alone to a minimum

    Worst thing

    Progression seems none existent even though they’re always advertising salaried roles. The responsibilities for a deputy are barely outweighed by an assistant manager but the pay gap is huge. Company targets are unrealistic and cripple the morale of staff

    6.8

    Aldi Deputy manager, July 2021

  • Best thing

    Set shifts, CPC training ect paid for by Aldi. 4 weeks annual sick pay, 4 weeks holiday pay, pension, nice trucks

    Worst thing

    The worst things are more the additional jobs that come with delivering groceries, the shop stockroom are always a mess and often no room so I end up having to make space before I can tip my trailer, the stores are under enough pressure as us drivers and the stockroom becomes our problem cause we need to get the stock off our trailer. Favouritism is also an issue amongst/between Management and Drivers.

    7.6

    Aldi HGV class 1 driver, May 2021

  • Best thing

    The pay is good. Shifts have been fairly consistent so far.

    Worst thing

    Expected to work at a fast past for long periods of time, which can cause mental and physical strain. Customers can be rude. Other staff can be rude or short tempered when you need help, even though you’re new. Thought I would be doing 15 hours and throughout the interview I was told that was okay, but I have had to work 18-20 hours each week instead, which I was not aware would happen when I took the job.

    6.3

    Aldi Store assistant, May 2021

  • More reviews from Aldi employees

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