Store Manager
Crew Clothing Company
No pay info
EX1 1GE, United Kingdom
Full time
The Breakroom Take
- Great team mates
- People enjoy this job
- Pays all ages fairly
- Recommended by students
- Respectful managers
- Proper breaks
About Crew Clothing Company
Crew Clothing Clothing is a fashion retailer. They offer sports-inspired clothes for women, men and children.
Job description from Crew Clothing Company
37.5 hours per week
At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name - Crew.
Purpose of the role:
You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI's and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.
Responsibilities:
- Delivering LFL. growth of both sales and KPI performance in the store
- Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
- Complying with reasonable instructions from senior members of the retail team
- Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
- Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
- Controlling payroll and other store expenditures ensuring they come within budget
- Training and inducting your team to deliver excellent customer service
Key Skills and Experience:
Essential:
- Customer service focused
- Sales and target driven
- Excellent visual merchandising skills
- Commercial awareness
- Good communication skills
Desirable:
- Good IT skills
- Experience of managing poor performance
- Experience of working in a premium fashion brand
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Job insights from Breakroom
Retail store and shop managers
Retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail store and shop manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Crew Clothing Company pay a living wage?
Some people are not paid a living wage.
How we know this
59% of people say they are paid below the Real Living Wage for where they live.Based on data from 29 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Crew Clothing Company pay market rates?
Only some people are paid above average for their job.
How we know this
55% of people are paid below average for the type of work they do.Based on data from 33 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do Crew Clothing Company pay the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Crew Clothing Company pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 31 people who took the Breakroom Quiz between January 2023 and November 2024.
Needs improving
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Most people don’t get paid breaks
Do workers at Crew Clothing Company get paid breaks?
No. Most people don’t get paid breaks.
How we know this
97% of people say they don’t get paid breaks.Based on data from 32 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Crew Clothing Company pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
75% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 28 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Crew Clothing Company do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
58% of people report that they do extra work that they don’t get paid for.Based on data from 24 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Crew Clothing Company?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 19% of people with changing schedules report getting one week notice or less.
- 8% of people with changing schedules report getting two weeks notice.
- 27% of people with changing schedules report getting three weeks notice.
- 46% of people with changing schedules report getting four weeks notice or more.
Based on data from 26 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Crew Clothing Company worry about hours?
Most people don’t worry about getting enough hours.
How we know this
67% of people report they don’t worry about getting enough hours.Based on data from 18 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Crew Clothing Company workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
76% report that their manager gives them enough choice over which shifts they work.Based on data from 21 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Easy to change shifts
How easy is it for Crew Clothing Company workers to change shifts?
Most people find it easy to change shifts.
How we know this
77% of people report that it’s easy to change shifts if they need to.Based on data from 22 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Crew Clothing Company?
Most people find it easy to book holiday.
How we know this
93% of people report it’s easy to book holidays.Based on data from 30 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
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Shifts get changed at short notice
Do Crew Clothing Company managers change shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
68% of people say their manager changes their shifts at the last minute.Based on data from 25 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Crew Clothing Company?
Most people find it easy to take sick leave.
How we know this
69% of people report that it’s easy to take time off if they are sick.Based on data from 29 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a Crew Clothing Company job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
83% of students report this is a good place to work if you’re studying.Based on data from 12 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Good
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Most people feel treated with respect
Do people at Crew Clothing Company feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
74% of people say they’re treated with respect by their managers.Based on data from 31 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Crew Clothing Company get proper breaks?
Most people get proper breaks.
How we know this
86% of people report that they get to take proper breaks.Based on data from 29 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Crew Clothing Company?
Some people feel stressed here.
How we know this
56% of people say they often feel stressed at work.Based on data from 32 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Crew Clothing Company enjoy their jobs?
Most people enjoy their job.
How we know this
74% of people report they enjoy their job.Based on data from 27 people who took the Breakroom Quiz between January 2023 and November 2024.
Good
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Most people recommend their team
Do people at Crew Clothing Company recommend working with their team?
Most people recommend working with their team.
How we know this
67% of people report that they would recommend working with their immediate team to a friend.Based on data from 33 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Crew Clothing Company?
Some people did’t get enough training when they started.
How we know this
44% of people report they didn’t get enough training when they started working here.Based on data from 32 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Crew Clothing Company?
Only some people are given support to progress here.
How we know this
In the last year, 45% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 29 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
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Head office only partly understands what’s happening
Do people think Crew Clothing Company head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
60% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 30 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Crew Clothing Company is doing?
Only some people feel well informed about how the company is doing.
How we know this
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 30 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Crew Clothing Company employees say about their job
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Best thing
Nice hours, had fun doing delivery, serving customers, help on the till.
Worst thing
Was hard using the touch screen I pad sometimes wouldn't work and sometimes the till wouldn't recognise changed prices.
Crew Clothing Company Sales assistant, November 2024
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Best thing
Colleges, work life balance.
Worst thing
Short staffed
Crew Clothing Company Manager, August 2024
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