Carer
OSJCTThe Breakroom Take
- People enjoy this job
- Good employer
- Paid breaks
- Proper training
About OSJCT
The Orders of St John Care Trust (OSJCT) is a not-for-profit care home operator. They provide residential, nursing and dementia care for older people.
Job description from OSJCT
Carer
We're one of the largest not for profit care provider in the UK, specialising in providing high quality, person-centred care for older people, in care homes and extra care housing nationwide.
At OSJCT we care about our residents and we care about each other. That means you'll enjoy great career development working for an expanding organisation. Because we're a not for profit trust, we invest every penny we make in the people who live in our homes and the people who work here too. This means better quality care and lovely homes for our residents, along with competitive wages and great training and development for our people.
We provide outstanding care, working closely with leading experts on dementia and elderly care. And we're currently modernising our portfolio of care homes - refurbishing our existing homes and moving into new, inspiring, contemporary care homes too.
As we expand nationwide, we need more people with the right mix of skills, passion and ambition to help us grow even more.
Care Assistant
Location: Goodson Lodge, Trowbridge
Pay rate: Up to £12.20
Contracted Hours:
We offer various shifts and hours so get in touch and we can help you find the job you want!
[About the HOME/SCHEME]
Goodson Lodge is situated in the historic county town of Trowbridge. This purpose-built care home has been created with our residents in mind. The home provides 24-hour specialist person-centred dementia care, residential care and respite care.
We are looking for you to work as a care assistant making a real difference to our residents lives every day. Along with supporting daily routines and personal care (washing, bathing, supporting toilet use) we are looking for the right people to genuinely care for our residents and create a happy fulfilled life for them. Some days may be challenging but you will laugh, have fun and make lasting memories. You'll become part of our extended family too, bringing kindness, exceptional care and dignity to our care homes.
We are looking for both experienced carers and those that are new to care to build our teams with diverse people who can bring all sorts of life experience to the job. We provide induction training and support, with ongoing development opportunities for you to really build a career with us. You will be a great communicator and able to build relationships and positive working and living environments. We'd love you to love your job.
AND IN RETURN
We're currently the second largest not-for-profit provider in the UK, meaning we reinvest every penny we make into our homes, residents lives and team members. We offer a great range of benefits:
- 28 days holiday; increasing with length of service (pro rat'd for part time)
- Higher weekend pay
- Workplace pension
- Free uniform
- Free DBS
- Free car parking
- Life assurance
- Comprehensive induction, ongoing training and development
- Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
- Access to our Employee Assistance programme
- Care Worker Charity membership for well being and financial aid
- Blue Light Card and "My Rewards" programme, offering you discounts on shopping, days out, restaurants and much more.
We reserve the right to close this role before the closing date, with no advance notice. We do encourage you to complete an application as soon as possible if interested.
Location (Region)
Private Collection
Location (Site)
Goodson Lodge
Postcode
ba14 7jg
Contract type
Fixed term
No. of hours per week
36.00
Candidate Contact
s.burch@osjct.co.uk
Job Description
Level of DBS required
Enhanced
Vacancy Closing Date:
31/10/2024, 23:55
Job insights from Breakroom
Care workers and assistants
Care workers and assistants help support people in their daily lives to live as independently as possible
What you’ll do as a care worker/assistant:
- Help with social or physical activities
- Household tasks, like cleaning and washing
- Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do OSJCT pay carers enough to live on?
Most people are paid a living wage.
How we know this
96% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 27 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do OSJCT pay carers market rates?
Most people are paid above average for their job.
How we know this
90% of people are paid above average for the type of work they do.Based on data from 29 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
-
Most people get paid breaks
Do carers at OSJCT get paid breaks?
Yes. Most people get paid breaks.
How we know this
72% of people say they get paid breaks.Based on data from 25 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Only some people get sick pay
Do OSJCT pay carers sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
58% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 19 people who took the Breakroom Quiz between June 2022 and May 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do carers at OSJCT do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
37% of people report that they do extra work that they don’t get paid for.Based on data from 27 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Okay
-
Less than 4 weeks notice of shifts
How much notice do carers get of their shift pattern at OSJCT?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 23% of people with changing schedules report getting one week notice or less.
- 8% of people with changing schedules report getting two weeks notice.
- 19% of people with changing schedules report getting three weeks notice.
- 50% of people with changing schedules report getting four weeks notice or more.
Based on data from 26 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do carers at OSJCT worry about hours?
Most people don’t worry about getting enough hours.
How we know this
74% of people report they don’t worry about getting enough hours.Based on data from 27 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do carers at OSJCT get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
50% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 28 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
-
Hard to change shifts
How easy is it for carers at OSJCT to change shifts?
Most people find it hard to change shifts.
How we know this
70% of people report that it’s hard to change shifts if they need to.Based on data from 23 people who took the Breakroom Quiz between April 2022 and March 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
-
Can be hard to book holiday
How easy is it for carers to book a holiday at OSJCT?
Some people find it hard to book holiday.
How we know this
61% of people report it’s hard to book holidays.Based on data from 23 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do OSJCT managers change carers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
35% of people say their manager changes their shifts at the last minute.Based on data from 23 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it for carers to take sick leave at OSJCT?
Some people find it hard to take sick leave.
How we know this
45% of people report that it’s hard to take time off if they are sick.Based on data from 22 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
-
Only some parents say it’s good
Is working as carers at OSJCT good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
60% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 10 people who took the Breakroom Quiz between April 2022 and March 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Okay
-
Only some people feel treated with respect
Do carers at OSJCT feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
38% of people say they’re not treated with respect by their managers.Based on data from 21 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do carers at OSJCT get proper breaks?
Some people don’t get proper breaks.
How we know this
64% of people report that they don’t get to take proper breaks.Based on data from 28 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for carers to work at OSJCT?
Most people feel stressed here.
How we know this
85% of people say they often feel stressed at work.Based on data from 27 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do carers at OSJCT enjoy their jobs?
Most people enjoy their job.
How we know this
91% of people report they enjoy their job.Based on data from 22 people who took the Breakroom Quiz between May 2022 and May 2024.
Okay
-
Only some people recommend their team
Do carers at OSJCT recommend working with their team?
Only some people recommend working with their team.
How we know this
59% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 29 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do carers get enough training when they start at OSJCT?
Most people got enough training when they started.
How we know this
71% of people report they got enough training when they started working here.Based on data from 28 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
-
Most people don’t get support to progress
Are carers given support to progress at OSJCT?
Most people aren’t given support to progress here.
How we know this
In the last year, 83% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 23 people who took the Breakroom Quiz between April 2022 and March 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do carers think OSJCT head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 25 people who took the Breakroom Quiz between June 2022 and May 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
-
Most people don’t feel well informed by head office
Do carers feel well informed about how OSJCT is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
86% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 21 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What OSJCT employees say about their job
-
Best thing
Some of the other staff are kind
Worst thing
Management are never there to support us.
Understaffed
No support from higher up
Overworked
Lots of staff are very new to the job so every slow so not enough time to get everything doneOSJCT Carer, February 2024
-
Best thing
Feeling rewarded at the end of the shift!
Worst thing
Understaffed, causing some stress
OSJCT Carer, February 2023
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