Assistant Manager
HalfordsThe Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
- Proper breaks
About Halfords
Halfords is a retailer. They sell car parts and accessories, bicycles, touring and camping equipment.
Job description from Halfords
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
• £28,000 to £32,136 per annum
• Average uncapped bonus of £7100 per year (with potential to earn more)
• 5 days a week (This centre is closed on Sundays)
• Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
5.6 weeks’ annual leave
Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
Financial planning support via Wagestream - access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan – to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience
- Experience / Ability to deliver high customer satisfaction and experience through effect management
- Experience / Ability to deliver coaching/training in moment to colleagues
- Technical/Mechanical ability or experience
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Job insights from Breakroom
Vehicle mechanics and technicians
Vehicle mechanics repair and service cars, vans and other vehicles
What you’ll do as a vehicle mechanic and technician:
- Drive vehicles
- Maintenance of vehicles and tools
- Understand mechanics and engineering
- Responsible for health and safety
- Ability to repair and replace parts needed
Is it right for you?
This job may involve:
- Driving
- Physical activities
- Heavy lifting
- Wearing a uniform
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Halfords pay technicians enough to live on?
Some people are not paid a living wage.
How we know this
41% of people say they are paid below the Real Living Wage for where they live.Based on data from 83 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Halfords pay technicians market rates?
Most people are paid less than average for their job.
How we know this
76% of people are paid below average for the type of work they do.Based on data from 91 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do technicians at Halfords get paid the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Halfords pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 102 people who took the Breakroom Quiz between November 2022 and November 2024.
Needs improving
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Most people don’t get paid breaks
Do technicians at Halfords get paid breaks?
No. Most people don’t get paid breaks.
How we know this
84% of people say they don’t get paid breaks.Based on data from 82 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Halfords pay technicians sick pay?
No. Most people don’t get proper sick pay.
How we know this
91% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 78 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do technicians at Halfords do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
48% of people report that they do extra work that they don’t get paid for.Based on data from 48 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do technicians get of their shift pattern at Halfords?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 26% of people with changing schedules report getting one week notice or less.
- 29% of people with changing schedules report getting two weeks notice.
- 26% of people with changing schedules report getting three weeks notice.
- 20% of people with changing schedules report getting four weeks notice or more.
Based on data from 35 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do technicians at Halfords worry about hours?
Most people don’t worry about getting enough hours.
How we know this
68% of people report they don’t worry about getting enough hours.Based on data from 66 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do technicians at Halfords get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
59% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 49 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for technicians at Halfords to change shifts?
Some people find it hard to change shifts.
How we know this
63% of people report that it’s hard to change shifts if they need to.Based on data from 38 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for technicians to book a holiday at Halfords?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 84 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Halfords managers change technicians shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
69% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 49 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for technicians to take sick leave at Halfords?
Some people find it hard to take sick leave.
How we know this
45% of people report that it’s hard to take time off if they are sick.Based on data from 78 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working as technicians at Halfords good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
63% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 38 people who took the Breakroom Quiz between January 2023 and November 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do technicians at Halfords feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
74% of people say they’re treated with respect by their managers.Based on data from 82 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do technicians at Halfords get proper breaks?
Some people don’t get proper breaks.
How we know this
57% of people report that they don’t get to take proper breaks.Based on data from 83 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for technicians to work at Halfords?
Most people feel stressed here.
How we know this
72% of people say they often feel stressed at work.Based on data from 85 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do technicians at Halfords enjoy their jobs?
Most people enjoy their job.
How we know this
73% of people report they enjoy their job.Based on data from 73 people who took the Breakroom Quiz between December 2023 and November 2024.
Okay
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Only some people recommend their team
Do technicians at Halfords recommend working with their team?
Only some people recommend working with their team.
How we know this
56% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 91 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do technicians get enough training when they start at Halfords?
Some people did’t get enough training when they started.
How we know this
48% of people report they didn’t get enough training when they started working here.Based on data from 85 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are technicians given support to progress at Halfords?
Only some people are given support to progress here.
How we know this
In the last year, 52% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 79 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do technicians think Halfords head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 87 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do technicians feel well informed about how Halfords is doing?
Only some people feel well informed about how the company is doing.
How we know this
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 78 people who took the Breakroom Quiz between December 2023 and November 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Halfords employees say about their job
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Best thing
Manager is great. Always treats people with respect and know where you stand with him. Job has a wide variety of things to do so you don't get bored.
Worst thing
Pay isn't really anything to jump with joy about, especially with how much stuff they push us to sell. Don't see anything amazing for the work you do for the company. Halfords is the lead in automotive and bike retail but can't seem to reward their workers well. Opening times are a joke too.
Halfords Sales assistant, November 2024
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Best thing
Once you’ve learnt what to do it’s an easy job. Lots of talking to customers.
Worst thing
Expected to complete a lot of tasks when you’re by yourself and have customers to serve. Pay isn’t great compared to other retail stores that are arguably easier work.
Halfords Employee, November 2024
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