Mobile Vehicle Technician
RAC
£31.9k–£34.6k per year
Plymouth
Full time
The Breakroom Take
- Good shift notice
- Respectful managers
- Proper breaks
About RAC
RAC is a car services company. They provide car insurance and breakdown cover.
Job description from RAC
Join the RAC. Together, we're going places.
Feeling stuck? Join us for a career that gives you freedom, progression and a great work-life balance. Enjoy the benefits of a 35-hour week, without the boredom of the same four walls.
RAC Mobile Mechanics bring their technical expertise to our customers' doors. They do car services, repairs and diagnostics at customers' homes or workplaces. And we've got a fantastic opportunity for skilled, field-based vehicle technicians to join our rapidly growing team.
We bring the van, tools and bookings - you bring your personality, customer-service and experience.
You'll have the full support of a network of other mobile mechanics, roadside technicians, in-house experts and RAC professionals. Plus, enjoy ongoing training and the potential to progress your career.
Want the full picture? Let RAC Mobile Mechanic Nick talk you through life in the role: https://www.youtube.com/watch?v=nut1SVbIP30
What you'll get with the RAC
- Salary: £31,860 with an exceptional career progression plan to increase your base salary to £34,560
- Full time hours with opportunities for overtime, paid at 1.5x hourly rate
- Work pattern of 35-hours weekly, Monday to Saturday between 8am - 8pm
- Holiday allowance of 23 days (rising to 25 with service) + bank holidays
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
- 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering
- Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household
- Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options
- Free RAC Ultimate Complete Breakdown Service from day one
- Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more
Once you've passed probation, you'll automatically join our Colleague Share Scheme, awarding you a share value. The value of this increases as the business continues to grow.
Interested? Here's what we're looking for:
You're a friendly face. One of the best things about this job? You're not a faceless worker in a garage. You'll be interacting with customers at every appointment - answering questions, giving advice and representing the RAC.
You love variety. You'll be carrying out services, diagnostics, repairs and checks on peoples driveways. But the job's about so much more. Stock, reporting and talking to customers - it's all down to you.
You can think on your feet. We trust our mechanics to make the best decisions for our customers. You'll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day
You'll need:
- A level 2 light vehicle maintenance qualification (or equivalent)
- A minimum of 3 years practical experience as a vehicle technician in the motor trade working with different types of light vehicles
- A full UK driving licence with less than 6 points
About us
The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
JBRP1_UKTJ
Job insights from Breakroom
Vehicle mechanics and technicians
Vehicle mechanics repair and service cars, vans and other vehicles
What you’ll do as a vehicle mechanic and technician:
- Drive vehicles
- Maintenance of vehicles and tools
- Understand mechanics and engineering
- Responsible for health and safety
- Ability to repair and replace parts needed
Is it right for you?
This job may involve:
- Driving
- Physical activities
- Heavy lifting
- Wearing a uniform
Map
Plymouth
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What employees say
Pay
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Good
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Most people are paid a living wage
Do RAC pay a living wage?
Most people are paid a living wage.
How we know this
85% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 65 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do RAC pay market rates?
Only some people are paid above average for their job.
How we know this
40% of people are paid below average for the type of work they do.Based on data from 30 people who took the Breakroom Quiz between January 2023 and December 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do workers at RAC get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
37% of people say they don’t get paid breaks.Based on data from 60 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
Most people get sick pay
Do RAC pay sick pay?
Yes. Most people get proper sick pay.
How we know this
86% of people say they would get paid if they were sick but scheduled to work.Based on data from 59 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at RAC do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
37% of people report that they do extra work that they don’t get paid for.Based on data from 54 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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4+ weeks notice of shifts
How much notice do people get of their shift pattern at RAC?
Most people get 4 weeks notice of when they’re working.
How we know this
- 4% of people with changing schedules report getting one week notice or less.
- 2% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 94% of people with changing schedules report getting four weeks notice or more.
Based on data from 48 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at RAC worry about hours?
Some people worry about getting enough hours.
How we know this
41% of people report they worry about getting enough hours.Based on data from 17 people who took the Breakroom Quiz between December 2022 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
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Most people don’t get any choice of shifts
Do RAC workers get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
75% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 55 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for RAC workers to change shifts?
Most people find it hard to change shifts.
How we know this
70% of people report that it’s hard to change shifts if they need to.Based on data from 44 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at RAC?
Some people find it hard to book holiday.
How we know this
50% of people report it’s hard to book holidays.Based on data from 60 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do RAC managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
91% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 56 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at RAC?
Most people find it easy to take sick leave.
How we know this
78% of people report that it’s easy to take time off if they are sick.Based on data from 59 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working at RAC good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
61% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 18 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at RAC feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
73% of people say they’re treated with respect by their managers.Based on data from 63 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at RAC get proper breaks?
Most people get proper breaks.
How we know this
85% of people report that they get to take proper breaks.Based on data from 61 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at RAC?
Most people feel stressed here.
How we know this
67% of people say they often feel stressed at work.Based on data from 61 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at RAC enjoy their jobs?
Only some people enjoy their job.
How we know this
34% of people report they don’t enjoy their job.Based on data from 56 people who took the Breakroom Quiz between December 2022 and December 2024.
Okay
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Only some people recommend their team
Do people at RAC recommend working with their team?
Only some people recommend working with their team.
How we know this
53% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 30 people who took the Breakroom Quiz between December 2023 and December 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at RAC?
Some people did’t get enough training when they started.
How we know this
34% of people report they didn’t get enough training when they started working here.Based on data from 65 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at RAC?
Only some people are given support to progress here.
How we know this
In the last year, 47% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 58 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think RAC head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
83% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 65 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do workers feel well informed about how RAC is doing?
Most people feel well informed about how the company is doing.
How we know this
68% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 60 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What RAC employees say about their job
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Best thing
Helping people when vulnerable
Worst thing
Hours you work
RAC Employee, July 2024
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Best thing
Flexible shift patterns, wide range of benefits, supportive management.
Worst thing
The commute.
RAC Employee, July 2024
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