Food and Beverage - Head Chef - Q02
Parkdean Resorts
£38480.00 per year
Looe, Cornwall, PL131NX
The Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
About Parkdean Resorts
Parkdean Resorts is a holiday park operator. Their parks have lodges, camping and caravan facilities.
Job description from Parkdean Resorts
Get your teeth stuck into a new role at Parkdean Resorts and watch your career grow as you serve up smiles to our holidaymakers and homeowners. Nothing beats good team camaraderie and the buzz of a busy shift, and our kitchen teams enjoy both in spades.
You'll need to hold a Food Hygiene Level 3 qualification and have experience in a fast-paced kitchen.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK's largest holiday park organisation, we can offer:
- The opportunity to gain professional qualifications
- Clear career progression pathways
- Up to 50% off holidays with us
- 25% off holidays for friends and family
- 30% off park activities, food and drink
We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy.
What you will be doing...
As the new Grill Sergeant, from prep to plate you'll be hands on and highly organised, working at pace to serve up amazing memories for our guests. This means:
- Taking on a 'hands on' role in the production of menu items during service, cooking to spec, adhering to all menus and portion control, and recording wastage.
- Work on the 'front line' and managing the prep production.
- Ensuring the quality of the food production and presentation is maintained to company standard.
- Participating in and developing owners' activities and events.
- Working in a safe manner, with due diligence towards yourself, colleagues and guests.
- Training and developing the kitchen team to ensure a consistent standard is maintained.
Are we the right fit for you?
At Parkdean Resorts we don't leave unforgettable moments to chance.
We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We're the people people, Parkdean people - we're family, ensuring holiday happy is never far away.
PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie Wood at Stephanie.Wood@parkdean-resorts.com.
Other details
- Pay Type Salary
- Employment Indicator Established
- Hiring Rate £38,480.00
Apply Now
What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Parkdean Resorts pay a living wage?
Some people are not paid a living wage.
How we know this
57% of people say they are paid below the Real Living Wage for where they live.Based on data from 44 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Parkdean Resorts pay market rates?
Most people are paid above average for their job.
How we know this
73% of people are paid above average for the type of work they do.Based on data from 44 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do Parkdean Resorts pay the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Parkdean Resorts pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 78 people who took the Breakroom Quiz between November 2022 and November 2024.
Needs improving
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Most people don’t get paid breaks
Do workers at Parkdean Resorts get paid breaks?
No. Most people don’t get paid breaks.
How we know this
91% of people say they don’t get paid breaks.Based on data from 47 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Parkdean Resorts pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
84% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 49 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Parkdean Resorts do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
40% of people report that they do extra work that they don’t get paid for.Based on data from 43 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Parkdean Resorts?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 67% of people with changing schedules report getting one week notice or less.
- 17% of people with changing schedules report getting two weeks notice.
- 14% of people with changing schedules report getting three weeks notice.
- 2% of people with changing schedules report getting four weeks notice or more.
Based on data from 42 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Parkdean Resorts worry about hours?
Some people worry about getting enough hours.
How we know this
39% of people report they worry about getting enough hours.Based on data from 41 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Parkdean Resorts workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
38% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 42 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Parkdean Resorts workers to change shifts?
Some people find it hard to change shifts.
How we know this
50% of people report that it’s hard to change shifts if they need to.Based on data from 32 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Parkdean Resorts?
Most people find it easy to book holiday.
How we know this
72% of people report it’s easy to book holidays.Based on data from 46 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Parkdean Resorts managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
40% of people say their manager changes their shifts at the last minute.Based on data from 45 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Parkdean Resorts?
Some people find it hard to take sick leave.
How we know this
43% of people report that it’s hard to take time off if they are sick.Based on data from 44 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is a Parkdean Resorts job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
96% of students report this is a good place to work if you’re studying.Based on data from 26 people who took the Breakroom Quiz between December 2022 and November 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Only some parents say it’s good
Is working at Parkdean Resorts good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
42% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 19 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do people at Parkdean Resorts feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
78% of people say they’re treated with respect by their managers.Based on data from 46 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Parkdean Resorts get proper breaks?
Some people don’t get proper breaks.
How we know this
55% of people report that they don’t get to take proper breaks.Based on data from 47 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Parkdean Resorts?
Most people feel stressed here.
How we know this
70% of people say they often feel stressed at work.Based on data from 50 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Parkdean Resorts enjoy their jobs?
Most people enjoy their job.
How we know this
78% of people report they enjoy their job.Based on data from 40 people who took the Breakroom Quiz between November 2023 and November 2024.
Okay
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Only some people recommend their team
Do people at Parkdean Resorts recommend working with their team?
Only some people recommend working with their team.
How we know this
44% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 55 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Parkdean Resorts?
Some people did’t get enough training when they started.
How we know this
43% of people report they didn’t get enough training when they started working here.Based on data from 54 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Parkdean Resorts?
Only some people are given support to progress here.
How we know this
In the last year, 43% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 47 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Parkdean Resorts head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
84% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 50 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how Parkdean Resorts is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 49 people who took the Breakroom Quiz between November 2023 and November 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Parkdean Resorts employees say about their job
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Best thing
Greeting and serving customers
Worst thing
Rude customers, stressful environment, unorganised stock,small kitchen, forget to pay when covering shifts.
Parkdean Resorts Employee, August 2024
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Best thing
The staff and the site
Worst thing
The caravans
Parkdean Resorts Housekeeper, June 2024
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