Receptionist
Together Dental
£11.50/hour
Wellingborough, Northamptonshire, NN8 4PW, United Kingdom
Full time, permanent
The Breakroom Take
- People enjoy this job
- Respectful managers
- Learn new skills
- Proper breaks
About Together Dental
Together Dental is a dental company. They offer NHS and private services.
Job description from Together Dental
Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK? We have an exciting new opportunity for a Receptionist to join our amazing team at our mixed NHS and private practice in Wellingborough.
Our Practice Team sits at the heart of our business and we want everyone to feel as though their role is a vocation- not just a job.
We currently have two Reception vacancies within the practice:
Working pattern one:
Monday, Wednesday & Thursday 08:00 - 18:30
Friday 08:00 - 17:30
Working pattern two:
Tuesday, Wednesday & Thursday 08:00 - 18:30
Friday 08:00 - 17:30
The purpose of the role is to perform a high-quality reception and administration service to ensure patient satisfaction, providing excellent service and maximum contribution to practice efficiency, effectiveness, and profitability in line with the GDC guidelines and practice policies. As well as establishing and maintaining positive working relationships with all members of the dental team.
We are looking for a friendly and enthusiastic individual, who has strong receptionist or administration experience - along with the following requirements:
* Outstanding customer service skills
* Strong interpersonal, verbal and written communication skills
* Excellent telephone manner
* The ability to use and operate a computer-based system
* Knowledge of working with systems would be advantageous
* Be willing to learn and progress
* Excellent organisational skills and the ability to manage a varied workload
* Excellent attention to detail and use initiative
* A well-presented and motivated individual who enjoys working independently and within a great team
In return we can offer you a great range of benefits including:
* Staff referral schemes, rewards up to £500
* Discounted dental treatment after 6 months service, extended to family after 12 months
* Support from our People Team, Finance and other support teams should you ever need it
* Fully funded DBS checks
* Access to an Employee Assistance Platform, your mental well-being matters to us!
* Further education/qualification funding and support
* Career mobility and progression opportunities
* Auto enrolment into a pension after 3 months service
Interested? We can't wait to hear from you
Job insights from Breakroom
Receptionists
Receptionists are the first point of contact for visitors to hotels or businesses
What you’ll do as a receptionist:
- Checking or signing people in
- Deal with customers or guests
- Helping customers with general questions
- Manage and take bookings for rooms etc
- Answer questions both in person and over the phone
- Take payments and provide invoices
Is it right for you?
This job may involve:
- Standing
- Sitting
- Dealing with customers
- Using a computer
- Anti-social hours
- Wearing a uniform
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Together Dental pay a living wage?
Most people are paid a living wage.
How we know this
67% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
-
Most people are paid below market rates
Do Together Dental pay market rates?
Most people are paid less than average for their job.
How we know this
71% of people are paid below average for the type of work they do.Based on data from 14 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do workers at Together Dental get paid breaks?
No. Most people don’t get paid breaks.
How we know this
93% of people say they don’t get paid breaks.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Together Dental pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
93% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do workers at Together Dental do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
60% of people report that they do extra work that they don’t get paid for.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Together Dental?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 57% of people with changing schedules report getting one week notice or less.
- 29% of people with changing schedules report getting two weeks notice.
- 14% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 14 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do workers at Together Dental worry about hours?
Most people don’t worry about getting enough hours.
How we know this
93% of people report they don’t worry about getting enough hours.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do Together Dental workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
62% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 13 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Together Dental workers to change shifts?
Some people find it hard to change shifts.
How we know this
55% of people report that it’s hard to change shifts if they need to.Based on data from 11 people who took the Breakroom Quiz between December 2022 and November 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
-
Can be hard to book holiday
How easy is it to book a holiday at Together Dental?
Some people find it hard to book holiday.
How we know this
47% of people report it’s hard to book holidays.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Together Dental managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
40% of people say their manager changes their shifts at the last minute.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
-
Most people find it hard to take sick leave
How easy is it to take sick leave at Together Dental?
Most people find it hard to take sick leave.
How we know this
69% of people report that it’s hard to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Good
-
Most people feel treated with respect
Do people at Together Dental feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
80% of people say they’re treated with respect by their managers.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do people at Together Dental get proper breaks?
Most people get proper breaks.
How we know this
87% of people report that they get to take proper breaks.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful to work at Together Dental?
Most people feel stressed here.
How we know this
93% of people say they often feel stressed at work.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do people at Together Dental enjoy their jobs?
Most people enjoy their job.
How we know this
93% of people report they enjoy their job.Based on data from 14 people who took the Breakroom Quiz between November 2022 and October 2024.
Okay
-
Only some people recommend their team
Do people at Together Dental recommend working with their team?
Only some people recommend working with their team.
How we know this
56% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 16 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do people get enough training when they start at Together Dental?
Some people did’t get enough training when they started.
How we know this
40% of people report they didn’t get enough training when they started working here.Based on data from 15 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
-
Most people get support to progress
Are people given support to progress at Together Dental?
Most people are given support to progress here.
How we know this
In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Together Dental head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 13 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Together Dental is doing?
Only some people feel well informed about how the company is doing.
How we know this
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 15 people who took the Breakroom Quiz between November 2022 and November 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Together Dental employees say about their job
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Best thing
Nice colleagues
Worst thing
No benefits, no bonuses, no incentives to stay at the job. Rubbish pay, doing more work than expected for the amount paid. Bank holidays included in annual leave days so only 20 available to book. No correspondence from HR when asking general questions and very rude when you do get an answer that’s not very helpful. Higher management not helpful.
Together Dental Employee, July 2022
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