Supervisor - Brasserie Blanc Hale Barns
Brasserie Blanc
Up to £15.50 per hour
Altrincham, Greater Manchester
Full time
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper training
- Learn new skills
About Brasserie Blanc
Brasserie Blanc is a restaurant company.
Job description from Brasserie Blanc
Supervisor
We're looking for fun and passionate people to join our fantastic front-of-house team as a Supervisor.
Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (Formally White Brasserie Company) is renowned for being a home-from-home.
Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.
Supervisor- What we offer:
- Full-time position
- At least one year of experience as a Supervisor
- Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
- Employee Assistance Program with Hospitality Action
- Instant access to pay you have already earned through EarlyPay
- Enhanced Maternity & Paternity package
- Refer a Friend Bonus up to 1500
- 50% off food at any Heartwood Inns or Brasserie Blanc
- 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
- 10% off company gift cards
- A thoughtful gift to celebrate your birthday
- Long Service Recognition Awards
- The Pantry - 100's of retailers and experience discounts through Reward Gateway
- Cycle to Work Scheme
Supervisor - The Ideal Candidate:
- Will have great interpersonal skills and a vibrant personality
- Ability to be flexible and maintain high standards across the front of house
- Be a real team player, it is essential that you are a true people person
- Have great attention to detail and impeccable standards.
- Be totally customer and service focused and provide an exceptional guest experience
Our investment in your development.
Heartwood Collection has 14 Brasserie Blancs, 24 Pubs including sites with rooms and more coming! We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke "Stepping Stones" training and development programme.
Heartwood Collection is a multi award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024- Double winner at the Publican Awards 2024 - R200 - SRA 3 star rated - plus many more!*The TRONC is calculated from the previous 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.
Job insights from Breakroom
Bar, restaurant and kitchen supervisors
Bar, restaurant and kitchen supervisors are responsible for the day-to-day running of their bar or restaurant and make sure customers are happy with the food and service they receive
What you’ll do as a bar, restaurant and kitchen supervisor
- Plan menus with your chefs
- Organise shifts and rotas for kitchen, waiting and bar staff
- Recruit staff and help to train them
- Plan events like weddings or birthdays
- Manage stock and budgets
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
- Managing people
- Using a computer
Map
Altrincham, Greater Manchester
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Brasserie Blanc pay a living wage?
Some people are not paid a living wage.
How we know this
48% of people say they are paid below the Real Living Wage for where they live.Based on data from 23 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Brasserie Blanc pay market rates?
Only some people are paid above average for their job.
How we know this
48% of people are paid below average for the type of work they do.Based on data from 23 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Brasserie Blanc get paid breaks?
No. Most people don’t get paid breaks.
How we know this
84% of people say they don’t get paid breaks.Based on data from 25 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Brasserie Blanc pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
77% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 22 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Brasserie Blanc do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
60% of people report that they do extra work that they don’t get paid for.Based on data from 25 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Brasserie Blanc?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 96% of people with changing schedules report getting one week notice or less.
- 4% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 25 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Brasserie Blanc worry about hours?
Most people don’t worry about getting enough hours.
How we know this
72% of people report they don’t worry about getting enough hours.Based on data from 18 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do Brasserie Blanc workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
70% report that their manager gives them enough choice over which shifts they work.Based on data from 20 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Brasserie Blanc workers to change shifts?
Some people find it hard to change shifts.
How we know this
48% of people report that it’s hard to change shifts if they need to.Based on data from 23 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Brasserie Blanc?
Some people find it hard to book holiday.
How we know this
36% of people report it’s hard to book holidays.Based on data from 25 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Brasserie Blanc managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
84% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 25 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Brasserie Blanc?
Most people find it easy to take sick leave.
How we know this
71% of people report that it’s easy to take time off if they are sick.Based on data from 24 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do people work the same number they are contracted for at Brasserie Blanc?
Most people work a lot more hours than their contact..
How we know this
78% of people report working 8 hours or more than their contract.Based on data from 18 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
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Good
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Most people feel treated with respect
Do people at Brasserie Blanc feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
88% of people say they’re treated with respect by their managers.Based on data from 24 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do people at Brasserie Blanc get proper breaks?
Most people don’t get proper breaks.
How we know this
74% of people report that they don’t get to take proper breaks.Based on data from 23 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Brasserie Blanc?
Most people feel stressed here.
How we know this
83% of people say they often feel stressed at work.Based on data from 23 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Brasserie Blanc enjoy their jobs?
Most people enjoy their job.
How we know this
87% of people report they enjoy their job.Based on data from 23 people who took the Breakroom Quiz between November 2022 and September 2024.
Okay
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Only some people recommend their team
Do people at Brasserie Blanc recommend working with their team?
Only some people recommend working with their team.
How we know this
35% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 26 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Brasserie Blanc?
Most people got enough training when they started.
How we know this
76% of people report they got enough training when they started working here.Based on data from 25 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are people given support to progress at Brasserie Blanc?
Most people are given support to progress here.
How we know this
In the last year, 86% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 21 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Brasserie Blanc head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
74% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 23 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do workers feel well informed about how Brasserie Blanc is doing?
Most people feel well informed about how the company is doing.
How we know this
75% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 24 people who took the Breakroom Quiz between November 2022 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Brasserie Blanc employees say about their job
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Best thing
Work environment
Worst thing
Lack of recognition from the management for the back of the house
Brasserie Blanc Chef de partie, December 2023
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Best thing
Most days are different and the majority of colleagues get on amicably.
Worst thing
Poor leadership and management.
Limited communication between management and staff.
Slow progression even with consistent asking.Brasserie Blanc Bartender, September 2022
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