Supervisor
SaversThe Breakroom Take
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About Savers
Savers is a discount retailer. They sell health and beauty products.
Job description from Savers
Hours per Week: 20 hours with the opportunity to work more hours
Shift pattern: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview
Salary: £12.25 - £12.40 per hour
If you love retail, you're in the right place.
Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!
Let's talk about the job:
No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to maximise any opportunities. Alongside your Store and Assistant manager, you will sprinkle your stardust whilst wearing the Savers uniform to help you manage and coach your team to deliver exemplary results. We recognise you are the future leaders of Savers. The challenge doesn't stop there - our SUPs are well known in their store, as they get the opportunity to connect with their local community and are inspirational to work with.
Let's talk about the benefits:
• Up to 33 days holiday entitlement
• Company sick pay and pregnancy loss policy.
• Wagestream - access to an app that gives you power over your pay and supports financial wellbeing
• Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations
• Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug
• Employee Assistance Programme with Retail Trust
• Your career, your way - a clear progression plan, steered by us and driven by you!
Let's talk about you:
• Do you have 1+ years of retail experience?
• Do you love to develop your own skills to enhance others?
• Are you passionate about the products we sell?
If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for!
Next steps...
If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck!
Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us: savers.jobs@uk.aswatson.com
Job insights from Breakroom
Retail and sales supervisors
Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail and sales supervisor
- Support the retail manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
Map
Birmingham
What employees say
Pay
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Good
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Most people are paid a living wage
Do Savers pay supervisors enough to live on?
Most people are paid a living wage.
How we know this
72% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 43 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
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Most people are paid below market rates
Do Savers pay supervisors market rates?
Most people are paid less than average for their job.
How we know this
83% of people are paid below average for the type of work they do.Based on data from 48 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do supervisors at Savers get paid breaks?
No. Most people don’t get paid breaks.
How we know this
96% of people say they don’t get paid breaks.Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Savers pay supervisors sick pay?
No. Most people don’t get proper sick pay.
How we know this
90% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 42 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do supervisors at Savers do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
61% of people report that they do extra work that they don’t get paid for.Based on data from 44 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do supervisors get of their shift pattern at Savers?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 58% of people with changing schedules report getting one week notice or less.
- 17% of people with changing schedules report getting two weeks notice.
- 25% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 48 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do supervisors at Savers worry about hours?
Some people worry about getting enough hours.
How we know this
57% of people report they worry about getting enough hours.Based on data from 47 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do supervisors at Savers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
58% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for supervisors at Savers to change shifts?
Some people find it hard to change shifts.
How we know this
57% of people report that it’s hard to change shifts if they need to.Based on data from 35 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for supervisors to book a holiday at Savers?
Some people find it hard to book holiday.
How we know this
38% of people report it’s hard to book holidays.Based on data from 42 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Needs improving
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Shifts get changed at short notice
Do Savers managers change supervisors shifts at short notice?
Most managers change people’s shifts at short notice.
How we know this
84% of people say their manager changes their shifts at the last minute.Based on data from 44 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for supervisors to take sick leave at Savers?
Some people find it hard to take sick leave.
How we know this
65% of people report that it’s hard to take time off if they are sick.Based on data from 40 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working as supervisors at Savers good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
36% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 14 people who took the Breakroom Quiz between June 2022 and May 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Okay
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Only some people feel treated with respect
Do supervisors at Savers feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
35% of people say they’re not treated with respect by their managers.Based on data from 40 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do supervisors at Savers get proper breaks?
Some people don’t get proper breaks.
How we know this
51% of people report that they don’t get to take proper breaks.Based on data from 43 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for supervisors to work at Savers?
Most people feel stressed here.
How we know this
89% of people say they often feel stressed at work.Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do supervisors at Savers enjoy their jobs?
Only some people enjoy their job.
How we know this
54% of people report they don’t enjoy their job.Based on data from 35 people who took the Breakroom Quiz between August 2022 and August 2024.
Needs improving
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Most people don’t recommend their team
Do supervisors at Savers recommend working with their team?
Not many people recommend working with their team.
How we know this
69% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 48 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do supervisors get enough training when they start at Savers?
Some people did’t get enough training when they started.
How we know this
59% of people report they didn’t get enough training when they started working here.Based on data from 46 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are supervisors given support to progress at Savers?
Most people are given support to progress here.
How we know this
In the last year, 72% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 39 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do supervisors think Savers head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
96% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do supervisors feel well informed about how Savers is doing?
Only some people feel well informed about how the company is doing.
How we know this
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 44 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Savers employees say about their job
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Best thing
Meeting new customers and talking to them
Worst thing
Shoplifters
Savers Sales assistant, August 2024
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Best thing
The team I work with in store
Worst thing
Overload of work and tasks
Savers Manager, June 2024
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