Posted 6 days ago

Supervisor

Savers
Pay £12.25–£12.40 per hour
Location Birmingham
Contract time Part time

The Breakroom Take

4.7

Rated 4.7 out of 10, based on 351 employees who took the Breakroom Quiz

See all job reviews

  • Recommended by students
  • Respectful managers
  • Learn new skills

About Savers

Savers is a discount retailer. They sell health and beauty products.

Job description from Savers

Location: Yardley
Hours per Week: 20 hours with the opportunity to work more hours
Shift pattern: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview
Salary: £12.25 - £12.40 per hour

If you love retail, you're in the right place.

Are you looking to join a great place to work? We are recruiting for a Supervisor to join the team!

Let's talk about the job:

No two days are the same here at Savers and the ideal Savers Supervisor would ensure that they are ready to get stuck in and roll up their sleeves to maximise any opportunities. Alongside your Store and Assistant manager, you will sprinkle your stardust whilst wearing the Savers uniform to help you manage and coach your team to deliver exemplary results. We recognise you are the future leaders of Savers. The challenge doesn't stop there - our SUPs are well known in their store, as they get the opportunity to connect with their local community and are inspirational to work with.

Let's talk about the benefits:

• Up to 33 days holiday entitlement
• Company sick pay and pregnancy loss policy.
• Wagestream - access to an app that gives you power over your pay and supports financial wellbeing
• Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations
• Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug
• Employee Assistance Programme with Retail Trust
• Your career, your way - a clear progression plan, steered by us and driven by you!

Let's talk about you:

• Do you have 1+ years of retail experience?
• Do you love to develop your own skills to enhance others?
• Are you passionate about the products we sell?

If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for!

Next steps...

If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck!

Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us: savers.jobs@uk.aswatson.com

Job insights from Breakroom

Retail and sales supervisors

Retail and sales supervisors help retail managers look after stores, staff and sales ensuring that targets are met

What you’ll do as a retail and sales supervisor

  • Support the retail manager
  • Serve and advise customers
  • Look after staff and rotas
  • Manage deliveries and stock
  • Handle customer payments, complaints, returns and refunds
  • Keep the store clean and tidy
  • Be responsible for sales targets and goals

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Using a computer
  • Wearing a uniform
  • Physical activities
  • Managing people
  • Anti-social hours

Map

Birmingham

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Savers pay supervisors enough to live on?

    Most people are paid a living wage.

    How we know this

    72% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 43 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Savers pay supervisors market rates?

    Most people are paid less than average for their job.

    How we know this

    83% of people are paid below average for the type of work they do.

    Based on data from 48 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do supervisors at Savers get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    96% of people say they don’t get paid breaks.

    Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Savers pay supervisors sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    90% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 42 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do supervisors at Savers do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    61% of people report that they do extra work that they don’t get paid for.

    Based on data from 44 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do supervisors get of their shift pattern at Savers?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 58% of people with changing schedules report getting one week notice or less.
    • 17% of people with changing schedules report getting two weeks notice.
    • 25% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 48 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do supervisors at Savers worry about hours?

    Some people worry about getting enough hours.

    How we know this

    57% of people report they worry about getting enough hours.

    Based on data from 47 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do supervisors at Savers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    58% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for supervisors at Savers to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 35 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for supervisors to book a holiday at Savers?

    Some people find it hard to book holiday.

    How we know this

    38% of people report it’s hard to book holidays.

    Based on data from 42 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Needs improving
  • Shifts get changed at short notice

    Do Savers managers change supervisors shifts at short notice?

    Most managers change people’s shifts at short notice.

    How we know this

    84% of people say their manager changes their shifts at the last minute.

    Based on data from 44 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for supervisors to take sick leave at Savers?

    Some people find it hard to take sick leave.

    How we know this

    65% of people report that it’s hard to take time off if they are sick.

    Based on data from 40 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some parents say it’s good

    Is working as supervisors at Savers good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    36% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 14 people who took the Breakroom Quiz between June 2022 and May 2024.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do supervisors at Savers feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    35% of people say they’re not treated with respect by their managers.

    Based on data from 40 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do supervisors at Savers get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    51% of people report that they don’t get to take proper breaks.

    Based on data from 43 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for supervisors to work at Savers?

    Most people feel stressed here.

    How we know this

    89% of people say they often feel stressed at work.

    Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do supervisors at Savers enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    54% of people report they don’t enjoy their job.

    Based on data from 35 people who took the Breakroom Quiz between August 2022 and August 2024.

  • Needs improving
  • Most people don’t recommend their team

    Do supervisors at Savers recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    69% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 48 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do supervisors get enough training when they start at Savers?

    Some people did’t get enough training when they started.

    How we know this

    59% of people report they didn’t get enough training when they started working here.

    Based on data from 46 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are supervisors given support to progress at Savers?

    Most people are given support to progress here.

    How we know this

    In the last year, 72% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 39 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do supervisors think Savers head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    96% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do supervisors feel well informed about how Savers is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    50% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 44 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Savers

What Savers employees say about their job

  • Best thing

    Meeting new customers and talking to them

    Worst thing

    Shoplifters

    3.7

    Savers Sales assistant, August 2024

  • Best thing

    The team I work with in store

    Worst thing

    Overload of work and tasks

    3.9

    Savers Manager, June 2024

See more reviews
  • Best thing

    Superdrug Discount

    Worst thing

    Horrible Management - they feel entitled and are rude. They throw all of their responsibilities on you and treat you with no respect. They have ridiculous expectations. They are irresponsible too and lack empathy. The Head Office do investigations when issues are raised just for show, and let the senior staff off with a “warning” that doesn’t mean much. They handed an underaged part time sales associate keys for the store multiple times, where a 17 year old had to look after the keys and meet the manager in the morning to give to them to open.

    1.1

    Savers Sales assistant, May 2024

  • Best thing

    The team I work with.

    Worst thing

    Being attached by customers and having to clean up their bodily ablutions. Thieves being threatening. Management telling us getting a security guard isn't viable and we need to put up with the violence. We feel extremely unsafe.

    3.2

    Savers Sales assistant, April 2023

  • Best thing

    The colleagues, management, and making friends with the regular customers that come in.

    Worst thing

    The stress of dealing with a busy store during peak times.

    5.0

    Savers Sales assistant, November 2022

    1. Reply from Talent Acquisition Manager at Savers, December 2022

      Thank you for taking the time to leave a review, we do appreciate it. If there are any specific issues you would like us to be aware of please contact out People Advise Team.

  • Best thing

    Team I work with.

    Worst thing

    General public who can be rude, offensive and disrespectful when you're just doing your job. I certainly don't get paid enough to deal with that.

    3.2

    Savers Sales assistant, September 2022

    1. Reply from Talent Acquisition Manager at Savers, December 2022

      Thank you for taking the time to leave a review, we do appreciate it. If there are any specific issues you would like us to be aware of please contact out People Advise Team.

    2. Reply from Talent Acquisition Manager at Savers, December 2022

      Thank you for taking the time to leave a review, we do appreciate it. If there are any specific issues you would like us to be aware of please contact out People Advise Team.

  • Best thing

    Some of the customers and the people I work with

    Worst thing

    The customers that complain and the amount of tasks I get given

    6.0

    Savers Sales assistant, May 2022

  • Best thing

    Work colleagues
    Pay
    Staff discount

    Worst thing

    Stressful
    To much work load
    Not enough staff/ hours

    5.5

    Savers Supervisor, February 2022

  • Best thing

    Great colleagues and manager, have a great laugh with each other. Easy to call in sick, plenty of notice for schedules.

    Worst thing

    Often standing about, doing nothing. Have to sell promotional products (SAS) that people don't want, unpaid breaks, often multi-tasking due to low staff count.

    6.0

    Savers Sales assistant, February 2022

  • Best thing

    My colleagues

    Worst thing

    Minimum wage is not enough for the amount of work the company expects.

    3.4

    Savers Sales assistant, June 2021

  • More reviews from Savers employees

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