Delivery Driver - Sheffield
UPSThe Breakroom Take
- Pays all ages fairly
- Recommended by students
About UPS
UPS is a delivery company. They provide global shipping and logistics services.
Job description from UPS
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
FUTURE YOU succeeds at every turn.
Delivery Driver
Location: Sheffield
We deliver almost anything virtually anywhere in the world at UPS. Every package that comes into our care is on a journey. At whichever end of that journey it comes into your hands, Future You makes sure it gets where it needs to be, when it needs to be there. Because when you put on a UPS uniform and drive one of our instantly recognisable brown vehicles, you’re responsible for delivering our brand too. That means going the extra mile all day, every day.
You’re comfortable planning and prioritising. But you can think on your feet too. So whatever the job demands, you’ll be ready for it, look the part and know what it takes to play it well. If you can do this, our training will help drive your potential as far as it can take you.
What you’ll get:
£14.21 per hour rising to £17.48 after 12-months
Benefits ranging from a company pension scheme to corporate discount programme
We have a ‘promotion from within policy’ to make sure talent gets where it deserves
Full UPS brown uniform
Overtime paid at a higher rate
Full training
Life Assurance
Employee Assistance Program
What you’ll do:
Work 40 hours per week, Tuesday – Saturday, plus overtime when required
Collect and deliver time-sensitive packages weighing up to 70kgs
Plan and prioritise your day; doing whatever it takes to deliver
Carry out daily safety checks on your UPS vehicle; record hours worked and out on the road
Make sure paperwork is complete and payment processed where appropriate
What you’ll need:
Must hold driving licence for a minimum of 2 years.
C1 driving licence category
Experience in a similar customer-facing role would be a definite plus
Ability to work flexibly, methodically and under pressure
Self-starting, team player with a friendly, can-do attitude
Customer focus, pride in appearance (we have guidelines), professional approach
Either own or be prepared to get a digital tachograph card
How we recruit:
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Job insights from Breakroom
Delivery drivers and couriers
Parcel delivery drivers and couriers collect items from a depot or warehouse and deliver them to customers
What you’ll do as a delivery driver/courier:
- Pick up items for delivery from a depot or warehouse
- Load and unload your vehicle including heavy items
- Deliver hundreds of packages a day to customers
- Record mileage and fuel used
- Talk to customers
Is it right for you?
This job may involve:
- Driving
- Walking
- Heavy lifting
- Long hours
- Physical activities
- Wearing a uniform
- Working alone
Map
GB - SHEFFIELD
What employees say
Pay
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Good
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Most people are paid a living wage
Do UPS pay drivers enough to live on?
Most people are paid a living wage.
How we know this
84% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 56 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do UPS pay drivers market rates?
Most people are paid above average for their job.
How we know this
80% of people are paid above average for the type of work they do.Based on data from 54 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do drivers at UPS get paid breaks?
No. Most people don’t get paid breaks.
How we know this
94% of people say they don’t get paid breaks.Based on data from 53 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Only some people get sick pay
Do UPS pay drivers sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
37% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 49 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do drivers at UPS do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 30 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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Most people don’t worry about their hours
Do drivers at UPS worry about hours?
Most people don’t worry about getting enough hours.
How we know this
97% of people report they don’t worry about getting enough hours.Based on data from 29 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
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Most people don’t get any choice of shifts
Do drivers at UPS get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
84% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 25 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
-
Hard to change shifts
How easy is it for drivers at UPS to change shifts?
Most people find it hard to change shifts.
How we know this
86% of people report that it’s hard to change shifts if they need to.Based on data from 14 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Needs improving
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Hard to book holiday
How easy is it for drivers to book a holiday at UPS?
Most people find it hard to book holiday.
How we know this
71% of people report it’s hard to book holidays.Based on data from 48 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do UPS managers change drivers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
76% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 29 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for drivers to take sick leave at UPS?
Most people find it easy to take sick leave.
How we know this
67% of people report that it’s easy to take time off if they are sick.Based on data from 52 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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Most parents say it’s bad
Is working as drivers at UPS good if you have caring responsibilities?
Most parents and carer say this is a bad place to work.
How we know this
70% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do drivers at UPS feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
42% of people say they’re not treated with respect by their managers.Based on data from 57 people who took the Breakroom Quiz between May 2022 and May 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do drivers at UPS get proper breaks?
Some people don’t get proper breaks.
How we know this
40% of people report that they don’t get to take proper breaks.Based on data from 52 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for drivers to work at UPS?
Most people feel stressed here.
How we know this
80% of people say they often feel stressed at work.Based on data from 50 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do drivers at UPS enjoy their jobs?
Only some people enjoy their job.
How we know this
45% of people report they don’t enjoy their job.Based on data from 42 people who took the Breakroom Quiz between September 2022 and September 2024.
Okay
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Only some people recommend their team
Do drivers at UPS recommend working with their team?
Only some people recommend working with their team.
How we know this
61% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 54 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do drivers get enough training when they start at UPS?
Some people did’t get enough training when they started.
How we know this
39% of people report they didn’t get enough training when they started working here.Based on data from 54 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are drivers given support to progress at UPS?
Most people aren’t given support to progress here.
How we know this
In the last year, 69% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 45 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do drivers think UPS head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
88% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 48 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do drivers feel well informed about how UPS is doing?
Only some people feel well informed about how the company is doing.
How we know this
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 50 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What UPS employees say about their job
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Best thing
Some people are alright.
Worst thing
Equipment is out dated and broken, staff are expected to work like dogs, holidays are accepted based on favourites of managers and expected to lift boxes that are way to heavy for a single person lift.
UPS Warehouse operative, June 2024
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Best thing
They make you work like dogs
Worst thing
Loads are very heavy. Heavier than 32 kg
UPS Employee, May 2024
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