Supermarket Assistant
John Lewis & PartnersThe Breakroom Take
- Good employer
- Recommended by students
- Recommended by parents
- Respectful managers
- Proper breaks
About John Lewis & Partners
John Lewis & Partners is a department store company.
Job description from John Lewis & Partners
Posting End Date:
October 4, 2024Join John Lewis or Waitrose today
If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.
That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.
Job Summary:
To deliver the best possible service and availability through excellent customer interaction and processes; demonstrating flexibility to meet the needs of the customer and the business.Job Description:
Duties and Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers. We want you to enjoy your work and share your passion for food with our customers. So we’ll train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive. Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
Job Requirements:
The role of a supermarket assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures. Partners may be expected to work in any area of the branch to support the wider team as required, and to maintain the necessary business dress and hygiene standards.
Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
Please consider the following when making your application:
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
- Print off the job description now if you require it
Pay:
Scheduled Weekly hours:
Worker Type:
Job Level:
Hours of Work:
At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.
Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.
We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world.
We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.
Find out more about D&I in the Partnership here.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.
https://embed.wirewax.com/8066939Job insights from Breakroom
Retail and sales assistants:
Sales assistants help customers and sell goods and services
What you’ll do as a retail and sales assistant:
- Serve and advise customers
- Take delivery of goods and stock
- Arrange and display goods
- Check for damaged or missing items
- Handle customer payments, returns and refunds
- Keep the store clean and tidy
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Wearing a uniform
- Heavy lifting
- Cleaning
- Physical activities
Map
Sheffield
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do John Lewis & Partners pay retail and sales assistants enough to live on?
Most people are not paid a living wage.
How we know this
80% of people say they are paid below the Real Living Wage for where they live.Based on data from 74 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do John Lewis & Partners pay retail and sales assistants market rates?
Most people are paid above average for their job.
How we know this
68% of people are paid above average for the type of work they do.Based on data from 77 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do retail and sales assistants at John Lewis & Partners get paid the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what John Lewis & Partners pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 133 people who took the Breakroom Quiz between August 2022 and October 2024.
Needs improving
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Most people don’t get paid breaks
Do retail and sales assistants at John Lewis & Partners get paid breaks?
No. Most people don’t get paid breaks.
How we know this
96% of people say they don’t get paid breaks.Based on data from 79 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
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Most people get sick pay
Do John Lewis & Partners pay retail and sales assistants sick pay?
Yes. Most people get proper sick pay.
How we know this
75% of people say they would get paid if they were sick but scheduled to work.Based on data from 71 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do retail and sales assistants at John Lewis & Partners do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
76% of people report that they don’t do extra unpaid work.Based on data from 74 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do retail and sales assistants get of their shift pattern at John Lewis & Partners?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 43% of people with changing schedules report getting one week notice or less.
- 28% of people with changing schedules report getting two weeks notice.
- 6% of people with changing schedules report getting three weeks notice.
- 23% of people with changing schedules report getting four weeks notice or more.
Based on data from 47 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do retail and sales assistants at John Lewis & Partners worry about hours?
Most people don’t worry about getting enough hours.
How we know this
90% of people report they don’t worry about getting enough hours.Based on data from 72 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do retail and sales assistants at John Lewis & Partners get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
44% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 72 people who took the Breakroom Quiz between September 2023 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for retail and sales assistants at John Lewis & Partners to change shifts?
Most people find it hard to change shifts.
How we know this
68% of people report that it’s hard to change shifts if they need to.Based on data from 47 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for retail and sales assistants to book a holiday at John Lewis & Partners?
Some people find it hard to book holiday.
How we know this
36% of people report it’s hard to book holidays.Based on data from 75 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do John Lewis & Partners managers change retail and sales assistants shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
93% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 74 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for retail and sales assistants to take sick leave at John Lewis & Partners?
Most people find it easy to take sick leave.
How we know this
83% of people report that it’s easy to take time off if they are sick.Based on data from 59 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is retail and sales assistants at John Lewis & Partners job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
85% of students report this is a good place to work if you’re studying.Based on data from 66 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Good
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Most parents say it’s good
Is working as retail and sales assistants at John Lewis & Partners good if you have caring responsibilities?
Most parents and carers say this is a good place to work.
How we know this
76% of people who care for a child or other relative report this is a good place to work.Based on data from 17 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Good
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Most people feel treated with respect
Do retail and sales assistants at John Lewis & Partners feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
80% of people say they’re treated with respect by their managers.Based on data from 76 people who took the Breakroom Quiz between September 2023 and September 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do retail and sales assistants at John Lewis & Partners get proper breaks?
Most people get proper breaks.
How we know this
89% of people report that they get to take proper breaks.Based on data from 75 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for retail and sales assistants to work at John Lewis & Partners?
Some people feel stressed here.
How we know this
56% of people say they often feel stressed at work.Based on data from 70 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do retail and sales assistants at John Lewis & Partners enjoy their jobs?
Most people enjoy their job.
How we know this
71% of people report they enjoy their job.Based on data from 65 people who took the Breakroom Quiz between September 2023 and September 2024.
Good
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Most people recommend their team
Do retail and sales assistants at John Lewis & Partners recommend working with their team?
Most people recommend working with their team.
How we know this
72% of people report that they would recommend working with their immediate team to a friend.Based on data from 79 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do retail and sales assistants get enough training when they start at John Lewis & Partners?
Some people did’t get enough training when they started.
How we know this
41% of people report they didn’t get enough training when they started working here.Based on data from 73 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are retail and sales assistants given support to progress at John Lewis & Partners?
Only some people are given support to progress here.
How we know this
In the last year, 57% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 69 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do retail and sales assistants think John Lewis & Partners head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
81% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 67 people who took the Breakroom Quiz between September 2023 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
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Most people feel well informed by head office
Do retail and sales assistants feel well informed about how John Lewis & Partners is doing?
Most people feel well informed about how the company is doing.
How we know this
87% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 71 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What John Lewis & Partners employees say about their job
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Best thing
My co workers they are my extended family
Worst thing
Being treated as your surplus to requirement
John Lewis & Partners Customer service advisor, July 2024
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Best thing
Nice place to work, decent size.
Good people to work with as wellWorst thing
Can be quite boring
John Lewis & Partners Supermarket assistant, March 2024
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