Support Worker
Voyage Care
£11.47/hour
Maidenhead, Berkshire, SL6 5DT
Full time, permanent
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper training
About Voyage Care
Voyage Care is a care provider. They offer care services for people with brain injuries, autism and learning difficulties.
Job description from Voyage Care
Female Support Worker – Maidenhead - £11.47ph
Typical Shifts are: 7am-2pm,2pm-9pm, 9pm-7am
Join Voyage Care and Feel Valued, we reward your dedication with:
• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards
We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!
Our residential service in Maidenhead supports up to six ladies who have learning & physical disabilities. It is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the local pub, or visiting social clubs.
This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.
Why choose us?
You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
-
Okay
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Only some people are paid a living wage
Do Voyage Care pay support workers enough to live on?
Some people are not paid a living wage.
How we know this
55% of people say they are paid below the Real Living Wage for where they live.Based on data from 47 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Voyage Care pay support workers market rates?
Only some people are paid above average for their job.
How we know this
60% of people are paid below average for the type of work they do.Based on data from 55 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do support workers at Voyage Care get paid the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Voyage Care pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 74 people who took the Breakroom Quiz between July 2022 and October 2024.
Okay
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Only some people get paid breaks
Do support workers at Voyage Care get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
40% of people say they don’t get paid breaks.Based on data from 47 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Voyage Care pay support workers sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 54 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do support workers at Voyage Care do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
38% of people report that they do extra work that they don’t get paid for.Based on data from 47 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Okay
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Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at Voyage Care?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 17% of people with changing schedules report getting one week notice or less.
- 25% of people with changing schedules report getting two weeks notice.
- 21% of people with changing schedules report getting three weeks notice.
- 38% of people with changing schedules report getting four weeks notice or more.
Based on data from 53 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do support workers at Voyage Care worry about hours?
Most people don’t worry about getting enough hours.
How we know this
82% of people report they don’t worry about getting enough hours.Based on data from 51 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do support workers at Voyage Care get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
53% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 53 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for support workers at Voyage Care to change shifts?
Some people find it hard to change shifts.
How we know this
56% of people report that it’s hard to change shifts if they need to.Based on data from 34 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for support workers to book a holiday at Voyage Care?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 48 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Voyage Care managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
36% of people say their manager changes their shifts at the last minute.Based on data from 47 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for support workers to take sick leave at Voyage Care?
Some people find it hard to take sick leave.
How we know this
56% of people report that it’s hard to take time off if they are sick.Based on data from 45 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some students say it’s good
Is support workers at Voyage Care job good for students?
Only some students say this is a good place to work if you’re studying.
How we know this
36% of students report this isn’t a good place to work if you’re studying.Based on data from 11 people who took the Breakroom Quiz between July 2022 and December 2023.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Only some parents say it’s good
Is working as support workers at Voyage Care good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
48% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 31 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Good
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Most people feel treated with respect
Do support workers at Voyage Care feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
75% of people say they’re treated with respect by their managers.Based on data from 40 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do support workers at Voyage Care get proper breaks?
Most people don’t get proper breaks.
How we know this
88% of people report that they don’t get to take proper breaks.Based on data from 50 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for support workers to work at Voyage Care?
Most people feel stressed here.
How we know this
73% of people say they often feel stressed at work.Based on data from 51 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do support workers at Voyage Care enjoy their jobs?
Most people enjoy their job.
How we know this
74% of people report they enjoy their job.Based on data from 42 people who took the Breakroom Quiz between October 2023 and October 2024.
Okay
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Only some people recommend their team
Do support workers at Voyage Care recommend working with their team?
Only some people recommend working with their team.
How we know this
64% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 55 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do support workers get enough training when they start at Voyage Care?
Most people got enough training when they started.
How we know this
83% of people report they got enough training when they started working here.Based on data from 53 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are support workers given support to progress at Voyage Care?
Only some people are given support to progress here.
How we know this
In the last year, 48% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 42 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think Voyage Care head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
88% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 50 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do support workers feel well informed about how Voyage Care is doing?
Only some people feel well informed about how the company is doing.
How we know this
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 51 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Voyage Care employees say about their job
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Best thing
Getting paid
Worst thing
Staying late or everyone aspects you do to everything
Voyage Care Senior support worker, July 2024
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Best thing
Get to support the elderly
Worst thing
Some staff aren’t kind and don’t take into account confidentiality
Voyage Care Support worker, June 2024
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