Support Practitioner - Female Driver Only
The Richmond Fellowship Scotland
Estimated pay: £9.96-14.47 per hour
Leven, Scotland, KY8, gb
The Breakroom Take
- People enjoy this job
- Proper training
About The Richmond Fellowship Scotland
The Richmond Fellowship Scotland is a Scottish charity. They provide social care for people with a broad range of needs.
Job description from The Richmond Fellowship Scotland
: As a Support Practitioner you could be expected to work weekends, shift patterns and sleepovers if required. You must have a driving license as each service has this requirement for all support staff. About the Role
: Your responsibilities will depend on the needs of the individuals that you support and can include: Social Support
- Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day centres, bowling, cinema, swimming etc. Medical Support
- Administering and monitoring medication. Personal Care
- Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care. Practical Support
- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping. About Us The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care. Benefits
: -TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers) -Paid travel during shifts and 45p per mile fuel allowance. -Continuous in-house training opportunities and chances to further your career in social care. -Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague. -Free Membership of Glasgow Credit Union. -HSF Health Care plan. -Counselling & Life Works service. On top of these excellent practical benefits the biggest benefit of all is the immense job satisfaction you will gain by making a positive difference in someone`s life. How to Apply
: If you would be interested in applying, then please click on the link at the bottom of the page and submit your application there! If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you! If you have any difficulties whilst applying, then please get in touch with our Regional Resourcing Consultant by emailing Michelle at All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG;
having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date. Closing Date: 29.10.2024
(We reserve the right to close this vacancy at any time)
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Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
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What employees say
Pay
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Good
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Most people are paid a living wage
Do The Richmond Fellowship Scotland pay support workers enough to live on?
Most people are paid a living wage.
How we know this
88% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 24 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do The Richmond Fellowship Scotland pay support workers market rates?
Most people are paid above average for their job.
How we know this
82% of people are paid above average for the type of work they do.Based on data from 22 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do support workers at The Richmond Fellowship Scotland get paid breaks?
No. Most people don’t get paid breaks.
How we know this
86% of people say they don’t get paid breaks.Based on data from 22 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do The Richmond Fellowship Scotland pay support workers sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
43% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do support workers at The Richmond Fellowship Scotland do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
62% of people report that they do extra work that they don’t get paid for.Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at The Richmond Fellowship Scotland?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 67% of people with changing schedules report getting one week notice or less.
- 10% of people with changing schedules report getting two weeks notice.
- 14% of people with changing schedules report getting three weeks notice.
- 10% of people with changing schedules report getting four weeks notice or more.
Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do support workers at The Richmond Fellowship Scotland worry about hours?
Most people don’t worry about getting enough hours.
How we know this
74% of people report they don’t worry about getting enough hours.Based on data from 35 people who took the Breakroom Quiz between February 2022 and February 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
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Most people don’t get any choice of shifts
Do support workers at The Richmond Fellowship Scotland get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
69% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 16 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for support workers at The Richmond Fellowship Scotland to change shifts?
Most people find it hard to change shifts.
How we know this
69% of people report that it’s hard to change shifts if they need to.Based on data from 26 people who took the Breakroom Quiz between July 2022 and June 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for support workers to book a holiday at The Richmond Fellowship Scotland?
Some people find it hard to book holiday.
How we know this
36% of people report it’s hard to book holidays.Based on data from 22 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do The Richmond Fellowship Scotland managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
58% of people say their manager changes their shifts at the last minute.Based on data from 19 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for support workers to take sick leave at The Richmond Fellowship Scotland?
Some people find it hard to take sick leave.
How we know this
48% of people report that it’s hard to take time off if they are sick.Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working as support workers at The Richmond Fellowship Scotland good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
55% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 31 people who took the Breakroom Quiz between February 2021 and February 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do support workers at The Richmond Fellowship Scotland feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
35% of people say they’re not treated with respect by their managers.Based on data from 20 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do support workers at The Richmond Fellowship Scotland get proper breaks?
Most people don’t get proper breaks.
How we know this
84% of people report that they don’t get to take proper breaks.Based on data from 25 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for support workers to work at The Richmond Fellowship Scotland?
Most people feel stressed here.
How we know this
86% of people say they often feel stressed at work.Based on data from 21 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do support workers at The Richmond Fellowship Scotland enjoy their jobs?
Most people enjoy their job.
How we know this
88% of people report they enjoy their job.Based on data from 17 people who took the Breakroom Quiz between October 2022 and September 2024.
Needs improving
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Most people don’t recommend their team
Do support workers at The Richmond Fellowship Scotland recommend working with their team?
Not many people recommend working with their team.
How we know this
72% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 25 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do support workers get enough training when they start at The Richmond Fellowship Scotland?
Most people got enough training when they started.
How we know this
68% of people report they got enough training when they started working here.Based on data from 25 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are support workers given support to progress at The Richmond Fellowship Scotland?
Only some people are given support to progress here.
How we know this
In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 24 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think The Richmond Fellowship Scotland head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 24 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do support workers feel well informed about how The Richmond Fellowship Scotland is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 23 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What The Richmond Fellowship Scotland employees say about their job
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Best thing
Certain aspects of support and the people we care for
Worst thing
Management is totally incompetent across the board, no compassion or empathy, all about sucking money out of the the people we support even at the detriment to their health
The Richmond Fellowship Scotland Support worker, February 2024
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Best thing
The Supported People… watching them thrive and flourish.
My staff doing a great job & being happy.Worst thing
Managers & Stress.
The Richmond Fellowship Scotland Employee, December 2022
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About this pay
CloseEstimated pay
This pay estimate is based on data from 25 The Richmond Fellowship Scotland employees who took the Breakroom Quiz between September 2022 and September 2024.
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