General Manager - Lingfield
Hall and Woodhouse
57500.00 per annum plus bonus
Lingfield, Surrey
The Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
- Proper training
- Learn new skills
About Hall and Woodhouse
Hall and Woodhouse is a brewery and pub operator. Their locations are in Southern England.
Job description from Hall and Woodhouse
Times Top 100 employer + Benefits + Bonus + 5 days working + Career pathway ......
Dynamic professional looking to further your career?
Hall & Woodhouse is the Dorset based brewer that owns over 170 high end pub restaurants and inns throughout the South of England. Founded in 1777 we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business. We are recruiting a General Manager to lead our fabulous team in an amazing pub business.
Lakeside Setting - Wonderful Wiremill
Part of the Hall & Woodhouse family of exceptional destination pubs with rooms, the Wiremill is a great fun place to work sitting beside a glorious lake nestled in the heart of the countryside. The converted 15th Century mill is the perfect setting to enjoy great food and drink and soak up fabulous hospitality for the day, or a well earned longer break. With a large lakeside terrace, the pub is a bustling window on nature in summer and the traditional interior provides a cosy bolt-hole to relax and unwind bringing in guests all year around.
Your rewards as a GM with Hall & Woodhouse:
- Up to 57,500 salary, depending on level of development in the role + highly achievable bonus scheme
- Huge benefits package covering - health, pension, discounts, wellbeing and much more
- Lead an awesome hospitality business, with a Times Top 100 employer
- Recognition
- Security and progression
- All of the support needed to succeed
Be part of something very special:
- Hall & Woodhouse has over 245 years of history in private family ownership
- A fantastic program of new builds, openings and refurbishments together with iconic locations make our pubs exceptional in every way
- A supportive culture that values every individual, with sustainability at it's core
- Pay and benefits that recognize, encourage and reward talent and commitment
Apply if you are:
- Able to lead and inspire a team within a demanding seasonal pub and rooms operation
- An expert with a comprehensive knowledge of quality food, drink and guest rooms, with an eye for detail
- Familiar with the extra challenges of a highly seasonal trade
- A strategic thinker with a proven record of business development within a branded context
- Diligent about ensuring that routine procedures are followed
- Well presented with a strong business acumen and an analytical approach to problem solving
- Able to commit to work closely with Op's management in developing the business and its team to their full potential
- Determined to develop and maintain outstanding hospitality for our guests
- A great host who gets a buzz from making people's day
- Able to access independent transport due to the rural location of the Wiremill
- Seeking an employer that recognizes and rewards ambition, commitment and talent
If you have what it takes to lead this premium hospitality business, and ideally a good knowledge of the local hospitality landscape, apply today.
pub management, bar, restaurant, assistant manager, cluster manager, multi site, area manager, run a pub
Job insights from Breakroom
Bar, restaurant and kitchen managers
Bar, restaurant and kitchen managers are responsible for the day-to-day running of their bar or restaurant and make sure customers are happy with the food and service they receive
What you’ll do as a bar, restaurant and kitchen manager
- Plan menus with your chefs
- Organise shifts and rotas for kitchen, waiting and bar staff
- Recruit staff and help to train them
- Plan events like weddings or birthdays
- Manage stock and budgets
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
- Managing people
- Using a computer
Map
Lingfield, Surrey
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Hall and Woodhouse pay a living wage?
Some people are not paid a living wage.
How we know this
42% of people say they are paid below the Real Living Wage for where they live.Based on data from 33 people who took the Breakroom Quiz between September 2023 and August 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Hall and Woodhouse pay market rates?
Only some people are paid above average for their job.
How we know this
35% of people are paid below average for the type of work they do.Based on data from 34 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 21s get paid less than everyone else
Do Hall and Woodhouse pay the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Hall and Woodhouse pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 70 people who took the Breakroom Quiz between August 2022 and September 2024.
Needs improving
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Most people don’t get paid breaks
Do workers at Hall and Woodhouse get paid breaks?
No. Most people don’t get paid breaks.
How we know this
84% of people say they don’t get paid breaks.Based on data from 32 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Hall and Woodhouse pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
83% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 30 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Hall and Woodhouse do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
70% of people report that they don’t do extra unpaid work.Based on data from 33 people who took the Breakroom Quiz between November 2023 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Hall and Woodhouse?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 57% of people with changing schedules report getting one week notice or less.
- 30% of people with changing schedules report getting two weeks notice.
- 13% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 30 people who took the Breakroom Quiz between November 2023 and September 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do workers at Hall and Woodhouse worry about hours?
Some people worry about getting enough hours.
How we know this
44% of people report they worry about getting enough hours.Based on data from 54 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Hall and Woodhouse workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
35% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 57 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Hall and Woodhouse workers to change shifts?
Some people find it hard to change shifts.
How we know this
46% of people report that it’s hard to change shifts if they need to.Based on data from 54 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Hall and Woodhouse?
Most people find it easy to book holiday.
How we know this
75% of people report it’s easy to book holidays.Based on data from 32 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Hall and Woodhouse managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
35% of people say their manager changes their shifts at the last minute.Based on data from 57 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Hall and Woodhouse?
Most people find it easy to take sick leave.
How we know this
74% of people report that it’s easy to take time off if they are sick.Based on data from 54 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do people work the same number they are contracted for at Hall and Woodhouse?
Most people work a lot more hours than their contact..
How we know this
75% of people report working 8 hours or more than their contract.Based on data from 48 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Good
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Most students say it’s good
Is a Hall and Woodhouse job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
84% of students report this is a good place to work if you’re studying.Based on data from 25 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Good
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Most people feel treated with respect
Do people at Hall and Woodhouse feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
84% of people say they’re treated with respect by their managers.Based on data from 57 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Hall and Woodhouse get proper breaks?
Some people don’t get proper breaks.
How we know this
43% of people report that they don’t get to take proper breaks.Based on data from 30 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful to work at Hall and Woodhouse?
Some people feel stressed here.
How we know this
59% of people say they often feel stressed at work.Based on data from 32 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Hall and Woodhouse enjoy their jobs?
Most people enjoy their job.
How we know this
80% of people report they enjoy their job.Based on data from 51 people who took the Breakroom Quiz between October 2022 and September 2024.
Okay
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Only some people recommend their team
Do people at Hall and Woodhouse recommend working with their team?
Only some people recommend working with their team.
How we know this
41% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 34 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do people get enough training when they start at Hall and Woodhouse?
Most people got enough training when they started.
How we know this
67% of people report they got enough training when they started working here.Based on data from 33 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are people given support to progress at Hall and Woodhouse?
Most people are given support to progress here.
How we know this
In the last year, 70% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 53 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Hall and Woodhouse head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
81% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 31 people who took the Breakroom Quiz between October 2023 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Hall and Woodhouse is doing?
Only some people feel well informed about how the company is doing.
How we know this
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 32 people who took the Breakroom Quiz between November 2023 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Hall and Woodhouse employees say about their job
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Best thing
the work itself is quite fun minus the stress
Worst thing
non stop standing and walking/running to the point of tears, given way more hours than requested
Hall and Woodhouse Bar staff, July 2024
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Best thing
Learning new skills, meeting a lot of new people when working.
Worst thing
Stress with guests
Hall and Woodhouse Front of house staff, January 2024
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