Delivery Driver
Yodel
Estimated pay: £9.50-22.98 per hour
Gillingham, Southern, ME7
Full time
The Breakroom Take
About Yodel
Yodel is a delivery and courier company.
Job description from Yodel
Self-employed Delivery DriverAs one of our Self-Employed Delivery Drivers is great for anyone looking to deliver parcels 6 days as week.You'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. You don't need any experien...
Job insights from Breakroom
Delivery drivers and couriers
Parcel delivery drivers and couriers collect items from a depot or warehouse and deliver them to customers
What you’ll do as a delivery driver/courier:
- Pick up items for delivery from a depot or warehouse
- Load and unload your vehicle including heavy items
- Deliver hundreds of packages a day to customers
- Record mileage and fuel used
- Talk to customers
Is it right for you?
This job may involve:
- Driving
- Walking
- Heavy lifting
- Long hours
- Physical activities
- Wearing a uniform
- Working alone
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What employees say
Pay
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Good
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Most people are paid a living wage
Do Yodel pay delivery drivers enough to live on?
Most people are paid a living wage.
How we know this
69% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 16 people who took the Breakroom Quiz between August 2022 and August 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Yodel pay delivery drivers market rates?
Only some people are paid above average for their job.
How we know this
43% of people are paid below average for the type of work they do.Based on data from 14 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do delivery drivers at Yodel get paid breaks?
No. Most people don’t get paid breaks.
How we know this
79% of people say they don’t get paid breaks.Based on data from 14 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Yodel pay delivery drivers sick pay?
No. Most people don’t get proper sick pay.
How we know this
92% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Needs improving
-
Most people do unpaid extra work
Do delivery drivers at Yodel do extra work that they don't get paid for?
Yes. Lots of people do unpaid extra work.
How we know this
80% of people report that they do extra work that they don’t get paid for.Based on data from 10 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Some people worry about their hours
Do delivery drivers at Yodel worry about hours?
Some people worry about getting enough hours.
How we know this
55% of people report they worry about getting enough hours.Based on data from 11 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
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Most people don’t get any choice of shifts
Do delivery drivers at Yodel get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
70% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 10 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
-
Hard to change shifts
How easy is it for delivery drivers at Yodel to change shifts?
Most people find it hard to change shifts.
How we know this
82% of people report that it’s hard to change shifts if they need to.Based on data from 11 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for delivery drivers to book a holiday at Yodel?
Some people find it hard to book holiday.
How we know this
50% of people report it’s hard to book holidays.Based on data from 12 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do Yodel managers change delivery drivers shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
73% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for delivery drivers to take sick leave at Yodel?
Some people find it hard to take sick leave.
How we know this
46% of people report that it’s hard to take time off if they are sick.Based on data from 13 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do delivery drivers work the same number they are contracted for at Yodel?
Most people work a lot more hours than their contact..
How we know this
70% of people report working 8 hours or more than their contract.Based on data from 10 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
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Okay
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Only some people feel treated with respect
Do delivery drivers at Yodel feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
58% of people say they’re not treated with respect by their managers.Based on data from 12 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do delivery drivers at Yodel get proper breaks?
Most people don’t get proper breaks.
How we know this
92% of people report that they don’t get to take proper breaks.Based on data from 13 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for delivery drivers to work at Yodel?
Most people feel stressed here.
How we know this
92% of people say they often feel stressed at work.Based on data from 12 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do delivery drivers at Yodel enjoy their jobs?
Only some people enjoy their job.
How we know this
45% of people report they don’t enjoy their job.Based on data from 11 people who took the Breakroom Quiz between October 2022 and October 2024.
Needs improving
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Most people don’t recommend their team
Do delivery drivers at Yodel recommend working with their team?
Not many people recommend working with their team.
How we know this
79% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 14 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do delivery drivers get enough training when they start at Yodel?
Some people did’t get enough training when they started.
How we know this
64% of people report they didn’t get enough training when they started working here.Based on data from 14 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are delivery drivers given support to progress at Yodel?
Most people aren’t given support to progress here.
How we know this
In the last year, 79% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 14 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do delivery drivers think Yodel head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 12 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do delivery drivers feel well informed about how Yodel is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
75% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 12 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Yodel employees say about their job
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Best thing
Working with other people
Worst thing
The management
Yodel Employee, August 2024
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Best thing
The team
Worst thing
Stressful and tight deadlines
Yodel Customer service representative, December 2023
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About this pay
CloseEstimated pay
This pay estimate is based on data from 14 Yodel employees who took the Breakroom Quiz between October 2022 and October 2024.
Take the Breakroom Quiz to compare your job.