Posted 13 days ago

Sales Assistant - 20 Hours

Sofology
Pay £12.44 - £17.44 per hour
Location Belfast, County Antrim, BT12 6HR
Contract time Permanent

The Breakroom Take

6.2

Rated 6.2 out of 10, based on 25 employees who took the Breakroom Quiz

See all job reviews

  • Respectful managers

About Sofology

Sofology manufacture and sell sofas.

Job description from Sofology

Sofology is way more than just a sofa The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa.

So whether its about style, comfort, or everything in between, with your brilliant sofa knowledge youll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.

Sofology benefits
  • Great basic salary with generous, uncapped team bonus
  • Plenty of opportunities to learn & grow.

  • 30% discount across the Group, plus 15% for your friends and family

  • Access to discounts at 100s of high street retailers.

  • Mental, physical and financial support (EAP)

  • Enhanced maternity & adoption pay

  • Spend up to £1,500 at Currys / PC World and spread the cost through Sofology.

  • Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend

  • A contributory health scheme, flu vaccines, access to a Doctor and private health check

  • Income protection, bereavement and life assurance - you can count on us to be there when it matters

  • Holiday buy back scheme (5 days)

  • Okay, so the list just goes on, but heres a few more. Sharesave, volunteer days and a cycle to work scheme!

A day in the life of...

A retail sales consultant, youll spend your time doing so much more than sitting! Here are just a few of the things youll be getting up to:

  • Partnering with our customers to help them find their dream sofa

  • Showcasing our fantastic products in true Sofology style

  • Always be offering that Very Important Customer experience - no ifs, no buts

  • Understanding the world of design and style so you can help our customers make the right sofa choice for them

  • Completing finance applications to check were offering the customer the right payment products

  • Using your passion for interior design to ensure store standards are striking

  • Utilising your continued knowledge of products to support your other team members and always sharing best practice

  • Honing in on your listening skills which allows you to have really relevant conversations with your customer

  • Helping your customer to really visualise what their new sofa will look like in their home through creative interactions

  • Recognising a customers needs and recommending the right additional products

  • Sharing your in depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice

In an ideal world...

You dont need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.

We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

A little about Sofology

Were a fun place to be and we know our people are priceless. Were proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.

Were all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.

Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.

A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.

Bold By Design - We're a courageous brand with ambition and drive. Well never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now!


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Job insights from Breakroom

Retail and sales assistants:

Sales assistants help customers and sell goods and services

What you’ll do as a retail and sales assistant:

  • Serve and advise customers
  • Take delivery of goods and stock
  • Arrange and display goods
  • Check for damaged or missing items
  • Handle customer payments, returns and refunds
  • Keep the store clean and tidy

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Wearing a uniform
  • Heavy lifting
  • Cleaning
  • Physical activities

Map

Belfast, County Antrim, BT12 6HR

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Sofology pay a living wage?

    Most people are paid a living wage.

    How we know this

    70% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people get paid breaks

    Do workers at Sofology get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    60% of people say they don’t get paid breaks.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Sofology pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    91% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at Sofology?

    Most people find it easy to book holiday.

    How we know this

    80% of people report it’s easy to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it to take sick leave at Sofology?

    Some people find it hard to take sick leave.

    How we know this

    40% of people report that it’s hard to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Sofology feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    90% of people say they’re treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and September 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Sofology get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    55% of people report that they don’t get to take proper breaks.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful to work at Sofology?

    Most people feel stressed here.

    How we know this

    82% of people say they often feel stressed at work.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at Sofology recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    55% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Sofology?

    Some people did’t get enough training when they started.

    How we know this

    55% of people report they didn’t get enough training when they started working here.

    Based on data from 11 people who took the Breakroom Quiz between August 2022 and August 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do people think Sofology head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    73% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 11 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Sofology is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    50% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between November 2022 and September 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Sofology

What Sofology employees say about their job

  • Best thing

    Customers
    Team

    Worst thing

    High kpi's
    Late nights monday - friday

    8.2

    Sofology Employee, March 2023

  • Best thing

    Company really looks after everyone

    Worst thing

    Nothing

    10

    Sofology Sales consultant, February 2021

See more reviews
  • Best thing

    Boring with a decent wage

    Worst thing

    Boring and unsociable hours

    7.1

    Sofology Sales advisor, December 2020

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