Housekeeper
Whitbread
£11.79 per hour
Whitehaven
Part time, contract
The Breakroom Take
- People enjoy this job
- Recommended by students
- Respectful managers
About Whitbread
Whitbread is a restaurant and hotel operator. They run Premier Inn, Beefeater and Brewers Fayre.
Job description from Whitbread
Housekeeper – Whitehaven Premier Inn
Come and be a Housekeeper at Premier Inn in Whitehaven. You’ll join a fun housekeeping team that takes pride in cleaning to create the hotel rooms that help our guests rest easy. Immediate start, no experience needed.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
8 hours over 2 days a week- guaranteed hours to plan your week around.
LOCATION:
Whitehaven Premier Inn, Howgate, Whitehaven CA28 6PL
Why you’ll love it here:
- Training and support: We’ve got the super user-friendly equipment that will make your life easier from the start and the warm welcome we’re known for. If you want more, we’ve also got the career path for you!
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
Join us at Whitehaven Premier Inn as a Housekeeper, part of the Housekeeping team that clean our hotel rooms. From bedrooms to bathrooms, sheets to shiny mirrors, getting everything clean and fresh on time.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 16177-4492
Advertised: 30 Sep 2024
Job insights from Breakroom
Housekeepers
Housekeepers carry out general cleaning of hotels and homes
What you’ll do as a housekeeper:
- Do general cleaning in hotels and properties
- Make beds and replace linen and towels
- Vacuum carpets, clean upholstery and clean bathrooms
- Follow Health and Safety guidelines
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Physical activity
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
Map
Whitehaven
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Whitbread pay housekeepers enough to live on?
Some people are not paid a living wage.
How we know this
39% of people say they are paid below the Real Living Wage for where they live.Based on data from 18 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Whitbread pay housekeepers market rates?
Most people are paid above average for their job.
How we know this
89% of people are paid above average for the type of work they do.Based on data from 19 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do housekeepers at Whitbread get paid breaks?
No. Most people don’t get paid breaks.
How we know this
100% of people say they don’t get paid breaks.Based on data from 15 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Whitbread pay housekeepers sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 16 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do housekeepers at Whitbread do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
76% of people report that they don’t do extra unpaid work.Based on data from 17 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
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Less than 4 weeks notice of shifts
How much notice do housekeepers get of their shift pattern at Whitbread?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 24% of people with changing schedules report getting one week notice or less.
- 53% of people with changing schedules report getting two weeks notice.
- 18% of people with changing schedules report getting three weeks notice.
- 6% of people with changing schedules report getting four weeks notice or more.
Based on data from 17 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do housekeepers at Whitbread worry about hours?
Some people worry about getting enough hours.
How we know this
37% of people report they worry about getting enough hours.Based on data from 19 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do housekeepers at Whitbread get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
42% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 19 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for housekeepers at Whitbread to change shifts?
Some people find it hard to change shifts.
How we know this
56% of people report that it’s hard to change shifts if they need to.Based on data from 16 people who took the Breakroom Quiz between March 2022 and March 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for housekeepers to book a holiday at Whitbread?
Some people find it hard to book holiday.
How we know this
40% of people report it’s hard to book holidays.Based on data from 15 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Whitbread managers change housekeepers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
67% of people say their manager changes their shifts at the last minute.Based on data from 15 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for housekeepers to take sick leave at Whitbread?
Most people find it easy to take sick leave.
How we know this
73% of people report that it’s easy to take time off if they are sick.Based on data from 15 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do housekeepers at Whitbread feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
83% of people say they’re treated with respect by their managers.Based on data from 23 people who took the Breakroom Quiz between July 2022 and July 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do housekeepers at Whitbread get proper breaks?
Some people don’t get proper breaks.
How we know this
50% of people report that they don’t get to take proper breaks.Based on data from 14 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for housekeepers to work at Whitbread?
Some people feel stressed here.
How we know this
56% of people say they often feel stressed at work.Based on data from 18 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do housekeepers at Whitbread enjoy their jobs?
Most people enjoy their job.
How we know this
81% of people report they enjoy their job.Based on data from 16 people who took the Breakroom Quiz between October 2022 and September 2024.
Okay
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Only some people recommend their team
Do housekeepers at Whitbread recommend working with their team?
Only some people recommend working with their team.
How we know this
53% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 19 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do housekeepers get enough training when they start at Whitbread?
Some people did’t get enough training when they started.
How we know this
47% of people report they didn’t get enough training when they started working here.Based on data from 19 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are housekeepers given support to progress at Whitbread?
Most people aren’t given support to progress here.
How we know this
In the last year, 69% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 13 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do housekeepers think Whitbread head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
88% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 16 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do housekeepers feel well informed about how Whitbread is doing?
Only some people feel well informed about how the company is doing.
How we know this
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 15 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Whitbread employees say about their job
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Best thing
The team retention and how you can turn the whole team into a family, the company wants to perform and grow and they do this by trying to get employees involved in growth and progression.
Worst thing
Uncertainty of plans, not understanding why they are doing said plans. Staffing issues and turnover when the site has recently changed. The worst things as well is how the senior management team are treated. They must review the pay grades of ALL members of staff specifically the kitchen and management.
Whitbread Duty manager, September 2024
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Best thing
People you work with keep the job positive
Worst thing
Its very obvious that cuts are made to maximise profit, not taking into consideration the wellbeing of the floor team who are stretched, standards are lower and targets become unrealistic
Whitbread Duty Manager, August 2024
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