Posted 5 days ago

Night Senior Carer

Barchester Healthcare
Pay £12.93 per hour
Location Norwich, NR13 6PD
Contract time Permanent

The Breakroom Take

6.0

Rated 6.0 out of 10, based on 474 employees who took the Breakroom Quiz

See all job reviews

  • People enjoy this job
  • Recommended by students
  • Recommended by parents
  • Proper training

About Barchester Healthcare

Barchester Healthcare is a care group. They operate care homes and assisted living locations.

Job description from Barchester Healthcare

ABOUT THE ROLE
As a Night Senior Carer at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant.

ABOUT YOU
You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job insights from Breakroom

Senior care workers

Senior care workers support care workers and assistants help people in their daily lives to live as independently as possible.

What you’ll do as a senior care workers:

  • Help with social or physical activities
  • Train
  • Household tasks, like cleaning and washing
  • Support by preparing food, and providing help with eating and other tasks like bathing and getting dressed
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Managing people
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Norwich, NR13 6PD

A map of the rough location for this vacancy

What employees say

Pay

    Good
  • Most people are paid a living wage

    Do Barchester Healthcare pay senior carers enough to live on?

    Most people are paid a living wage.

    How we know this

    96% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 28 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do Barchester Healthcare pay senior carers market rates?

    Most people are paid above average for their job.

    How we know this

    71% of people are paid above average for the type of work they do.

    Based on data from 28 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do senior carers at Barchester Healthcare get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    52% of people say they don’t get paid breaks.

    Based on data from 27 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Barchester Healthcare pay senior carers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    96% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 28 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do senior carers at Barchester Healthcare do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    40% of people report that they do extra work that they don’t get paid for.

    Based on data from 25 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do senior carers get of their shift pattern at Barchester Healthcare?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 4% of people with changing schedules report getting one week notice or less.
    • 16% of people with changing schedules report getting two weeks notice.
    • 20% of people with changing schedules report getting three weeks notice.
    • 60% of people with changing schedules report getting four weeks notice or more.

    Based on data from 25 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do senior carers at Barchester Healthcare worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    89% of people report they don’t worry about getting enough hours.

    Based on data from 28 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do senior carers at Barchester Healthcare get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    42% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 24 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for senior carers at Barchester Healthcare to change shifts?

    Some people find it hard to change shifts.

    How we know this

    50% of people report that it’s hard to change shifts if they need to.

    Based on data from 20 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for senior carers to book a holiday at Barchester Healthcare?

    Most people find it easy to book holiday.

    How we know this

    72% of people report it’s easy to book holidays.

    Based on data from 29 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Barchester Healthcare managers change senior carers shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    36% of people say their manager changes their shifts at the last minute.

    Based on data from 28 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for senior carers to take sick leave at Barchester Healthcare?

    Some people find it hard to take sick leave.

    How we know this

    36% of people report that it’s hard to take time off if they are sick.

    Based on data from 28 people who took the Breakroom Quiz between September 2022 and September 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Okay
  • Only some people feel treated with respect

    Do senior carers at Barchester Healthcare feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    41% of people say they’re not treated with respect by their managers.

    Based on data from 22 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do senior carers at Barchester Healthcare get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    50% of people report that they don’t get to take proper breaks.

    Based on data from 26 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for senior carers to work at Barchester Healthcare?

    Most people feel stressed here.

    How we know this

    92% of people say they often feel stressed at work.

    Based on data from 24 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do senior carers at Barchester Healthcare enjoy their jobs?

    Most people enjoy their job.

    How we know this

    74% of people report they enjoy their job.

    Based on data from 23 people who took the Breakroom Quiz between October 2022 and October 2024.

  • Needs improving
  • Most people don’t recommend their team

    Do senior carers at Barchester Healthcare recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    68% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 28 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do senior carers get enough training when they start at Barchester Healthcare?

    Most people got enough training when they started.

    How we know this

    82% of people report they got enough training when they started working here.

    Based on data from 28 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are senior carers given support to progress at Barchester Healthcare?

    Only some people are given support to progress here.

    How we know this

    In the last year, 45% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 22 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do senior carers think Barchester Healthcare head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    95% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 21 people who took the Breakroom Quiz between November 2022 and October 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do senior carers feel well informed about how Barchester Healthcare is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    58% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 24 people who took the Breakroom Quiz between October 2022 and October 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Barchester Healthcare

What Barchester Healthcare employees say about their job

  • Best thing

    The other carers are really supportive and friendly
    Very welcoming team

    Worst thing

    Management, unprofessional
    Understaffed one carer to 17 residents with some high risk of falls. It's unsafe
    No allocated breaks it's a free for all
    No meals provided for staff
    Lack of communication between staff and management

    1.6

    Barchester Healthcare Support worker, August 2024

  • Best thing

    I love working with the elderly people who need my assistance in living a full and healthy lifestyle

    Worst thing

    Too much time taken in other duties and not enough time to care for residents the way we should care and the paperwork is unbelievable

    3.7

    Barchester Healthcare Carer, July 2024

See more reviews
  • Best thing

    looking after people

    Worst thing

    it's a toxic place to work. no support from management. she changes what she says often. bitching between staff is really bad and management don't care. you report safeguarding issue n they still allow said issue to work in building. you report concern other clients and nothing is done especially regarding nursing patients.

    6.0

    Barchester Healthcare Senior carer, March 2023

  • Best thing

    You get supports front the staff

    Worst thing

    When we are short and don't get time and half when we have to do the extra work when are short staffed

    4.9

    Barchester Healthcare Care assistant, February 2023

  • Best thing

    The team you work with on the floor and the friends you make

    Worst thing

    Management not caring about their employees and more interested in filling the rooms and accepting residents who’s needs you cannot meet, getting paid less for the same work because of your age. The stress

    5.5

    Barchester Healthcare Senior carer, November 2022

  • Best thing

    residents, progression in job and support with progressing ny career

    Worst thing

    rude management, divide between upstairs and downstairs resident in way of money spent on the area of home

    6.4

    Barchester Healthcare Senior carer, May 2022

  • Best thing

    Work a weeks hours in 3 days.
    Like who I work with.

    Worst thing

    Stressful, barchester is massively profit orientated.
    Pay isn’t great for what you do but you get that everywhere

    5.0

    Barchester Healthcare Care assistant, October 2021

  • Best thing

    I love been a carer and looking after patients . I love interacting and seeing them progress and some go home .

    Worst thing

    I feel we aren’t praised enough and rewarded enough it always seems to be the same people that get rewarded when we do so much .

    6.8

    Barchester Healthcare Care assistant, March 2021

  • Best thing

    We work incredibly hard, it’s a very rewarding place to work, the friends you make last a lifetime.

    Worst thing

    Usually not enough staff or hrs, leading to stress amongst staff.

    4.6

    Barchester Healthcare Head of Housekeeping, December 2020

  • Best thing

    I enjoy chatting and listening to the people which live in the care home.
    I work with some great people there, I enjoy chatting and working with them.

    Worst thing

    Not doing a good job, because we are not given enough time or staff to do the job correctly.
    Seeing residence unhappy and not having the time to spend with them to support them.

    4.9

    Barchester Healthcare Care assistant, November 2020

  • More reviews from Barchester Healthcare employees

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