Support Worker - Sutton-in-Ashfield
Mencap
£11.44/hour
Sutton in Ashfield
Full time, part time, permanent
The Breakroom Take
- People enjoy this job
- Recommended by students
- Recommended by parents
- Respectful managers
- Proper training
About Mencap
Mencap is a charity. They support people with learning disabilities.
Job description from Mencap
Job Advert
Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Sutton-in-Ashfield
As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people, each with their own unique abilities and needs.
From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.
What we're looking for:
· A genuine passion for supporting others.
· Excellent communication skills and the ability to build meaningful relationships.
· Flexibility to work various shifts, including evenings, weekends, and holidays.
· A positive and empathetic attitude towards individuals with learning disabilities.
Contract options:
· Full time - 37.5 hours
Shift times:
All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!
· Days: Between 07:00-22:00
· Waking Nights: 22:00-07:00
*All roles are subject to an enhanced DBS check and suitable references.
Job ID: 32651
Benefits
Why join Mencap?
· 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
· Ongoing training and development opportunities to enhance your skills.
· A supportive and inclusive work environment where your contributions are valued.
About Mencap
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities.
If you're ready to embark on a rewarding career that truly makes a difference, apply now
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
|fill:rgba(255,157,151,0.5)|width:2|enc:ayhcIljuFXgOpAyNbCwMrDmL|EoJ~FkHzG{EnHgCvHm@vHl@nHfCzGzE~FjH|EpJrDjLbCxMpAvNXfOYfOqAvNcCxMsDjL}EpJ_GjH{GzEoHfCwHl@wHm@oHgC{G{E_GkH}EoJsDmLcCwMqAyNYgO)
What employees say
Pay
-
Needs improving
-
Most people aren’t paid a living wage
Do Mencap pay support workers enough to live on?
Most people are not paid a living wage.
How we know this
72% of people say they are paid below the Real Living Wage for where they live.Based on data from 47 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Needs improving
-
Most people are paid below market rates
Do Mencap pay support workers market rates?
Most people are paid less than average for their job.
How we know this
78% of people are paid below average for the type of work they do.Based on data from 58 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Under 21s get paid less than everyone else
Do support workers at Mencap get paid the same regardless of age?
No, people under the age of 21 get paid less than those above 21.
See what Mencap pays different age groupsHow we know this
The average pay of under 21s is less than those who are over 21.Based on data from 70 people who took the Breakroom Quiz between December 2021 and October 2024.
Okay
-
Only some people get paid breaks
Do support workers at Mencap get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
41% of people say they don’t get paid breaks.Based on data from 51 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Only some people get sick pay
Do Mencap pay support workers sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
51% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 51 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
-
Some people do unpaid extra work
Do support workers at Mencap do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
40% of people report that they do extra work that they don’t get paid for.Based on data from 52 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Okay
-
Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at Mencap?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 24% of people with changing schedules report getting one week notice or less.
- 14% of people with changing schedules report getting two weeks notice.
- 22% of people with changing schedules report getting three weeks notice.
- 41% of people with changing schedules report getting four weeks notice or more.
Based on data from 51 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
-
Most people don’t worry about their hours
Do support workers at Mencap worry about hours?
Most people don’t worry about getting enough hours.
How we know this
70% of people report they don’t worry about getting enough hours.Based on data from 53 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do support workers at Mencap get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
37% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 54 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for support workers at Mencap to change shifts?
Some people find it hard to change shifts.
How we know this
50% of people report that it’s hard to change shifts if they need to.Based on data from 44 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for support workers to book a holiday at Mencap?
Most people find it easy to book holiday.
How we know this
85% of people report it’s easy to book holidays.Based on data from 54 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Mencap managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
35% of people say their manager changes their shifts at the last minute.Based on data from 52 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it for support workers to take sick leave at Mencap?
Some people find it hard to take sick leave.
How we know this
37% of people report that it’s hard to take time off if they are sick.Based on data from 52 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
-
Only some parents say it’s good
Is working as support workers at Mencap good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
34% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 32 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Good
-
Most people feel treated with respect
Do support workers at Mencap feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
73% of people say they’re treated with respect by their managers.Based on data from 49 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
-
Most people don’t get proper breaks
Do support workers at Mencap get proper breaks?
Most people don’t get proper breaks.
How we know this
87% of people report that they don’t get to take proper breaks.Based on data from 55 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful for support workers to work at Mencap?
Most people feel stressed here.
How we know this
76% of people say they often feel stressed at work.Based on data from 55 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do support workers at Mencap enjoy their jobs?
Most people enjoy their job.
How we know this
83% of people report they enjoy their job.Based on data from 47 people who took the Breakroom Quiz between October 2023 and October 2024.
Okay
-
Only some people recommend their team
Do support workers at Mencap recommend working with their team?
Only some people recommend working with their team.
How we know this
36% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 58 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do support workers get enough training when they start at Mencap?
Most people got enough training when they started.
How we know this
76% of people report they got enough training when they started working here.Based on data from 55 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are support workers given support to progress at Mencap?
Only some people are given support to progress here.
How we know this
In the last year, 56% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 50 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
-
Head office doesn’t understand what’s happening
Do support workers think Mencap head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 55 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do support workers feel well informed about how Mencap is doing?
Only some people feel well informed about how the company is doing.
How we know this
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 50 people who took the Breakroom Quiz between October 2023 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Mencap employees say about their job
-
Best thing
Service user's
Worst thing
Very toxic place to work Management very poor and inexperienced no qualifications and HR and Safeguarding are an absolute disgrace their more intrested in a blame culture instead of getting to the root cause so many staff have left because of this bullying is so bad and it effects the service user's and nothing is done the place is mainly fuĺ of agency.
Mencap Support worker, September 2024
-
Best thing
Working with the guys
Worst thing
The staff I have to work with
Mencap Support worker, June 2024
Similar jobs around Sutton in Ashfield
Find more jobs like this
CloseSave 11 hours a week searching for something new. We can get you…
- The pay you’re looking for
- The hours that you need
- Jobs close to where you live
Answer a few simple questions and we’ll find something that’s right for you. (You can get back to this job later.)
No thanks, I want to applyApplying will take you to a different website.
Type in your email to save this job
Close
By signing up you’re agreeing to our terms and conditions and privacy policy.
This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.