Children's Residential Support Worker - Sheffield (Drivers)
Keys Group
£25500 - £26900/annum
Sheffield
Full time, permanent
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper training
About Keys Group
Keys Group provides care and support to children.
Job description from Keys Group
Package Description
Job Title: Children's Residential Support Worker
Location: Sheffield
Salary: £25.5k - £26.9k per year + additional £3,000-£6,000 per year for sleep-ins
Hours: Full-time, 39 hours per week
Driving Requirement: Full UK Driving Licence is required
About Us: Keys Group is a leading provider of innovative care and education services for children and young people with complex needs, emotional, and behavioural difficulties. Our mission is to make every day extraordinary for the children we support, believing in their potential and helping them achieve it.
The Opportunity: We are experiencing continued growth within our EPIC team and are seeking full-time superheroes to join our amazing, supportive team in Sheffield. As a Children's Residential Support Worker, you will play a crucial role in delivering outstanding care and support, helping young people lead happy and fulfilling lives.
No Experience Needed: Experience within the care sector is not required as we offer full training, coaching, and development. Keys Group provides sector-leading training and coaching to help our staff level up and advance their careers. By learning new key skills and gaining a variety of excellent qualifications, you will open up numerous progression opportunities within the social care sector.
Many of our regional and service managers started as support workers and have successfully climbed the Keys ladder - and we are committed to supporting you to do the same!
Key Responsibilities:
Provide a safe, caring, and loving home environment for children and young people
Act as a positive role model to meet their everyday living needs.
Participate in fun activities and outings such as football, PlayStation, cycling, and baking.
Encourage and share hobbies and interests.
Perform household tasks such as cooking and cleaning.
Offer emotional and physical support to help children reach their full potential in sometimes challenging situations.
Build friendships and trusting relationships.
Empower young people to make decisions about their lives. Requirements:
The ability to relate well to young people, share interests, provide encouragement, and actively participate in activities.
A full UK Driving Licence is essential.
Over the age of 21
Naturally caring, flexible, and resilient with a keen interest in the lives of young people.
Great communication skills, positivity, and energy.
Flexibility to work shifts and sleep-ins. Benefits of joining Keys Group
Real Progression Opportunities - Let us invest in you and level up your career
Competitive Salary: We offer the Real Living Wage as a minimum.
Enhanced Pay Scales: Recognise both qualifications and experience with higher pay rates
Family Support: Enhanced company maternity and paternity pay.
Rewarding Job - Full of variety and enjoyment. No two days are ever the same
Supportive Management - regular supervisions and appraisals to ensure you are enjoying life at Keys Group
Regular Team Meetings - Include and contribute your ideas towards the progression of the service and have your voice heard
Funded Qualifications - We fully fund and support you to obtain a range of QCF's opening up further career opportunities and extra pay
Paid Training - Get paid to enrol in our sector leading training and level up your career
Full Induction Program: Comprehensive introductory training to set you up for success.
Free Meals - Enjoy complimentary meals during your shift
Amazing Discount Schemes - You'll have access to both the Hapi App & a Blue Light Card which give you incredible discounts at high street retailers, days out, gifts, holidays - even when buying a car
NEST Pension Scheme: Secure your future with our pension plan.
Wellbeing Support, Advice and Guidance - via our Employee Assistance Program though an online portal or over the telephone
Staff Referral Scheme - Refer a friend to join Keys Group and split a £500 referral bonus between you
Generous Annual Leave: 28 days of annual leave, including Bank Holidays entitlement
Free Enhanced DBS Check: We cover the cost of your enhanced Disclosure and Barring Service check. We look forward to welcoming you to our team!
Safeguarding Commitment: Keys Group is committed to safeguarding and promoting the welfare of everyone in our care. This post is subject to an enhanced DBS check.
Equal Opportunities: Keys Group is an equal opportunities employer and encourages applications from all sections of the community.
*(£12.60 - £13.30 per hour)
KG3
#CVL
Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
Map
Sheffield
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What employees say
Pay
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Good
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Most people are paid a living wage
Do Keys Group pay support workers enough to live on?
Most people are paid a living wage.
How we know this
94% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 32 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do Keys Group pay support workers market rates?
Most people are paid above average for their job.
How we know this
90% of people are paid above average for the type of work they do.Based on data from 30 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do support workers at Keys Group get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
61% of people say they don’t get paid breaks.Based on data from 28 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Keys Group pay support workers sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 31 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do support workers at Keys Group do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
38% of people report that they do extra work that they don’t get paid for.Based on data from 26 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do support workers get of their shift pattern at Keys Group?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 14% of people with changing schedules report getting one week notice or less.
- 29% of people with changing schedules report getting two weeks notice.
- 11% of people with changing schedules report getting three weeks notice.
- 46% of people with changing schedules report getting four weeks notice or more.
Based on data from 28 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do support workers at Keys Group worry about hours?
Most people don’t worry about getting enough hours.
How we know this
83% of people report they don’t worry about getting enough hours.Based on data from 29 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do support workers at Keys Group get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
47% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 30 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for support workers at Keys Group to change shifts?
Some people find it hard to change shifts.
How we know this
67% of people report that it’s hard to change shifts if they need to.Based on data from 21 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for support workers to book a holiday at Keys Group?
Some people find it hard to book holiday.
How we know this
34% of people report it’s hard to book holidays.Based on data from 29 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Keys Group managers change support workers shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
48% of people say their manager changes their shifts at the last minute.Based on data from 29 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for support workers to take sick leave at Keys Group?
Some people find it hard to take sick leave.
How we know this
48% of people report that it’s hard to take time off if they are sick.Based on data from 27 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do support workers at Keys Group feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
81% of people say they’re treated with respect by their managers.Based on data from 26 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
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Most people don’t get proper breaks
Do support workers at Keys Group get proper breaks?
Most people don’t get proper breaks.
How we know this
90% of people report that they don’t get to take proper breaks.Based on data from 29 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for support workers to work at Keys Group?
Most people feel stressed here.
How we know this
87% of people say they often feel stressed at work.Based on data from 30 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do support workers at Keys Group enjoy their jobs?
Most people enjoy their job.
How we know this
74% of people report they enjoy their job.Based on data from 23 people who took the Breakroom Quiz between August 2022 and July 2024.
Okay
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Only some people recommend their team
Do support workers at Keys Group recommend working with their team?
Only some people recommend working with their team.
How we know this
48% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 33 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do support workers get enough training when they start at Keys Group?
Most people got enough training when they started.
How we know this
77% of people report they got enough training when they started working here.Based on data from 30 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are support workers given support to progress at Keys Group?
Only some people are given support to progress here.
How we know this
In the last year, 43% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 28 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do support workers think Keys Group head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 28 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do support workers feel well informed about how Keys Group is doing?
Only some people feel well informed about how the company is doing.
How we know this
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 28 people who took the Breakroom Quiz between August 2022 and July 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Keys Group employees say about their job
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Best thing
I love working with the YP's but management do not act on safeguarding staff when there is an incident, personal information left for all to see.
Worst thing
Management not listening to safeguarding concerns and brushing incidents under the carpet.
Keys Group Employee, March 2024
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Best thing
Making people smile
Worst thing
Sometimes being under appreciated. Long hours. Can be stressful.
Keys Group Residential support worker, February 2024
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