About Hamberley
Hamberley is a care home provider.
Job description from Hamberley
Be all you can be with Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Domestic Cleaner or Home Helper to help us achieve our goals.
We offer our colleagues:
Generous, above-market rate pay for our Housekeeping/ Domestic Staff
Contracted hours - part and full-time available
Shifts work - Working alternate weekends
Enhanced overtime rates
Workplace pension
Comprehensive and further development opportunities
Opportunities for Career progression
Refer a Friend Bonus - up to £750 per referral *T&Cs Apply
Could you be part of our team?
To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.
The ideal applicant will have/be:
Previous domestic experience
Flexible and reliable attitude
Committed to customer care and first-class service provision
Ability to work alone as well as part of a team
Adaptable, friend, polite courteous and caring
Basic knowledge of Health and Safety COSHH regulations
Experience in a care home environment
Join us at West Byfleet's most stunning care home
Charrington Manor is a luxurious care home in West Byfleet, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it
Job insights from Breakroom
Housekeepers
Housekeepers carry out general cleaning of hotels and homes
What you’ll do as a housekeeper:
- Do general cleaning in hotels and properties
- Make beds and replace linen and towels
- Vacuum carpets, clean upholstery and clean bathrooms
- Follow Health and Safety guidelines
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Physical activity
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
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What employees say
Pay
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Needs improving
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Most people don’t get paid breaks
Do workers at Hamberley get paid breaks?
No. Most people don’t get paid breaks.
How we know this
92% of people say they don’t get paid breaks.Based on data from 12 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Hamberley pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 11 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Hamberley do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
40% of people report that they do extra work that they don’t get paid for.Based on data from 10 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Good
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Shifts don’t get changed at short notice
Do Hamberley managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
91% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Workplace
-
Okay
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Only some people feel treated with respect
Do people at Hamberley feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
36% of people say they’re not treated with respect by their managers.Based on data from 11 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Needs improving
-
Most people don’t get proper breaks
Do people at Hamberley get proper breaks?
Most people don’t get proper breaks.
How we know this
73% of people report that they don’t get to take proper breaks.Based on data from 11 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful to work at Hamberley?
Most people feel stressed here.
How we know this
82% of people say they often feel stressed at work.Based on data from 11 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Needs improving
-
Most people don’t recommend their team
Do people at Hamberley recommend working with their team?
Not many people recommend working with their team.
How we know this
83% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Hamberley?
Some people did’t get enough training when they started.
How we know this
50% of people report they didn’t get enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
-
Most people don’t get support to progress
Are people given support to progress at Hamberley?
Most people aren’t given support to progress here.
How we know this
In the last year, 73% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 11 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how Hamberley is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
82% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 11 people who took the Breakroom Quiz between October 2022 and September 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Hamberley employees say about their job
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Best thing
I love the work environment and how staff are treated
Worst thing
Not always getting lunch break but that’s my own fault
Hamberley Employee, October 2022
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Best thing
Wonderful residents, helpful staff. Fun place to work.
Worst thing
Getting to the location without car, specially winter time, but I drive so I help other from train station
Hamberley HCA, October 2021
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