Food Service Assistant - Bolton, Greater Manchester
AramarkThe Breakroom Take
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About Aramark
Aramark is a facilities, food and uniform service provider. They work with hospitals, universities, schools and stadiums.
Job description from Aramark
Food Service Assistant - Bolton, Greater Manchester
Job Types: Full-time, Permanent
Salary: £12.00 per hour
Your Aramark journey starts here
Are you looking for a fun, flexible role?
Looking for a full time role that will fit around your family or other commitments?
Love working in a exciting and busy environment where no day is the same?
Enjoy providing excellent customer service to an array of customers?
If so, we have a job for you!
We are currently recruiting a Food Service Assistant to be a part of our integral team here at MBDA UK Ltd, Lea Field Way, Bridgewater Ave, Bolton BL5 1EE
Perks of the job
- £12 per hour
- Full time - Monday – Friday, 7am – 3.30pm
- No evenings or weekends
- Life assurance and pension contributions
- Free parking
- Discounted meals on duty
- Local transport links
- Cycle to work / Refer a friend scheme
- A wide range of perks including MyStaffShop discounts (save money on your weekly supermarket shop!), Nest pension, Life assurance, online e-learning and much more!
What you'll be doing
- Serving food and drinks front of house
- Tidying the store
- Cleaning of front and back of house
- Providing excellent customer service
- Maximising sales opportunities
- Stocking up and stock rotation
- Operating the till and taking payments (cashless)
- Light cleaning duties to company standard
- Working as part of a great team to ensure the smooth operation of the site
- Ensuring front and back of house are kept clean and tidy
- Providing excellent customer service throughout
- Assisting where required within the department, this is a varied role where you will be trained in all areas.
Experience
- Polite, professional, and friendly at all times. Adhering to the highest level of customer care for our customers clients and colleagues.
- Can-do attitude
- Great team player with a ‘can do’ attitude
- Flexible around shifts
- Self motivated and able to use own initiative
- Must have right to work in the UK and have a clean DBS
Job insights from Breakroom
Kitchen and catering assistant
Kitchen porters or kitchen assistants prepare food, make sure chefs have everything they need
What you’ll do as a kitchen and catering assistant:
- Plan meals
- Prepare and cook food
- Purchase food and look after a budget
- Be responsible for the hygiene and safety of food served
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
Map
Bolton, Greater Manchester
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Aramark pay catering assistants enough to live on?
Most people are not paid a living wage.
How we know this
81% of people say they are paid below the Real Living Wage for where they live.Based on data from 21 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Aramark pay catering assistants market rates?
Only some people are paid above average for their job.
How we know this
41% of people are paid below average for the type of work they do.Based on data from 22 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do catering assistants at Aramark get paid breaks?
No. Most people don’t get paid breaks.
How we know this
94% of people say they don’t get paid breaks.Based on data from 17 people who took the Breakroom Quiz between December 2022 and October 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Aramark pay catering assistants sick pay?
No. Most people don’t get proper sick pay.
How we know this
90% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 20 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do catering assistants at Aramark do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
74% of people report that they don’t do extra unpaid work.Based on data from 19 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do catering assistants get of their shift pattern at Aramark?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 77% of people with changing schedules report getting one week notice or less.
- 8% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 15% of people with changing schedules report getting four weeks notice or more.
Based on data from 13 people who took the Breakroom Quiz between January 2023 and October 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do catering assistants at Aramark worry about hours?
Most people don’t worry about getting enough hours.
How we know this
76% of people report they don’t worry about getting enough hours.Based on data from 21 people who took the Breakroom Quiz between September 2022 and August 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Most people get a choice of shifts
Do catering assistants at Aramark get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
68% report that their manager gives them enough choice over which shifts they work.Based on data from 19 people who took the Breakroom Quiz between December 2022 and October 2024.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
-
Hard to change shifts
How easy is it for catering assistants at Aramark to change shifts?
Most people find it hard to change shifts.
How we know this
75% of people report that it’s hard to change shifts if they need to.Based on data from 12 people who took the Breakroom Quiz between February 2023 and October 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it for catering assistants to book a holiday at Aramark?
Some people find it hard to book holiday.
How we know this
39% of people report it’s hard to book holidays.Based on data from 18 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Aramark managers change catering assistants shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
38% of people say their manager changes their shifts at the last minute.Based on data from 21 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for catering assistants to take sick leave at Aramark?
Most people find it easy to take sick leave.
How we know this
75% of people report that it’s easy to take time off if they are sick.Based on data from 20 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Good
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Most students say it’s good
Is catering assistants at Aramark job good for students?
Most students say this is a good place to work if you’re studying.
How we know this
73% of students report this is a good place to work if you’re studying.Based on data from 11 people who took the Breakroom Quiz between October 2022 and August 2024.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Workplace
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Okay
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Only some people feel treated with respect
Do catering assistants at Aramark feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
50% of people say they’re not treated with respect by their managers.Based on data from 18 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do catering assistants at Aramark get proper breaks?
Most people get proper breaks.
How we know this
75% of people report that they get to take proper breaks.Based on data from 16 people who took the Breakroom Quiz between December 2022 and October 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for catering assistants to work at Aramark?
Most people feel stressed here.
How we know this
86% of people say they often feel stressed at work.Based on data from 22 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do catering assistants at Aramark enjoy their jobs?
Only some people enjoy their job.
How we know this
60% of people report they don’t enjoy their job.Based on data from 20 people who took the Breakroom Quiz between November 2022 and October 2024.
Needs improving
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Most people don’t recommend their team
Do catering assistants at Aramark recommend working with their team?
Not many people recommend working with their team.
How we know this
73% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 22 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do catering assistants get enough training when they start at Aramark?
Some people did’t get enough training when they started.
How we know this
67% of people report they didn’t get enough training when they started working here.Based on data from 21 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are catering assistants given support to progress at Aramark?
Most people aren’t given support to progress here.
How we know this
In the last year, 79% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 19 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do catering assistants think Aramark head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
95% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 21 people who took the Breakroom Quiz between September 2022 and August 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do catering assistants feel well informed about how Aramark is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 18 people who took the Breakroom Quiz between November 2022 and October 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Aramark employees say about their job
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Best thing
Learned lots of skills
Worst thing
Don't get paid for department coordinator duties, document control, credit card responsibilities, etc
Aramark Employee, September 2024
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Best thing
I love it just need more pay xx
Worst thing
Going from one kitchen to another to get the things that are not actually there
Aramark Nursery chef, August 2024
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