Market Research Interviewer - Car Required - Part Time
Ipsos MORI
£12.50 per hour
Glenrothes, Fife, KY7, United Kingdom
Part time, flexible
The Breakroom Take
- Good employer
- Respectful managers
- Proper training
- Proper breaks
About Ipsos MORI
Ipsos MORI is a market research company.
Job description from Ipsos MORI
Do you enjoy chatting with people and uncovering valuable insights? As a Market Research Interviewer, you'll be the friendly face of our company, traveling to people's homes to conduct face-to-face interviews. This involves asking questions, listening attentively, and accurately recording responses on a provided device. Full training is provided, so no prior experience is needed! This is a fantastic opportunity to make a real difference while enjoying a flexible, part-time schedule. This role offers performance-based pay, mileage reimbursement, and access to a range of staff discounts.
Important Considerations:
This role requires visiting people at their homes who may not be expecting you, so confidence and resilience are key. You'll need access to a car, valid business insurance, and the ability to handle frequent driving and walking. The earning potential is performance-based, meaning your pay will reflect your results after the training period.
Requirements:
- Excellent communication and interpersonal skills
- Access to a car and a valid driver’s license
- Business car insurance
- A friendly and approachable demeanour
- Ability to build rapport with diverse individuals
- Reliable, self-motivated, and strong time management skills
Benefits:
- Comprehensive 8-week training program (paid)
- Competitive hourly rate: £12.50 during training then onto performance-based pay
- Mileage reimbursement
- Opportunity to contribute to meaningful research projects
- Access to staff discounts
- Employee recognition program
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Ipsos MORI pay telephone interviewer enough to live on?
Some people are not paid a living wage.
How we know this
36% of people say they are paid below the Real Living Wage for where they live.Based on data from 11 people who took the Breakroom Quiz between September 2022 and April 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.00 per hour, and £13.15 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people get paid breaks
Do telephone interviewer at Ipsos MORI get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
53% of people say they don’t get paid breaks.Based on data from 15 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Ipsos MORI pay telephone interviewer sick pay?
No. Most people don’t get proper sick pay.
How we know this
94% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 16 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do telephone interviewer at Ipsos MORI do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
94% of people report that they don’t do extra unpaid work.Based on data from 16 people who took the Breakroom Quiz between August 2022 and April 2024.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do telephone interviewer get of their shift pattern at Ipsos MORI?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 82% of people with changing schedules report getting one week notice or less.
- 18% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 17 people who took the Breakroom Quiz between August 2022 and April 2024.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Okay
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Some people worry about their hours
Do telephone interviewer at Ipsos MORI worry about hours?
Some people worry about getting enough hours.
How we know this
44% of people report they worry about getting enough hours.Based on data from 16 people who took the Breakroom Quiz between August 2022 and April 2024.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
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Easy to change shifts
How easy is it for telephone interviewer at Ipsos MORI to change shifts?
Most people find it easy to change shifts.
How we know this
92% of people report that it’s easy to change shifts if they need to.Based on data from 13 people who took the Breakroom Quiz between August 2022 and April 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for telephone interviewer to book a holiday at Ipsos MORI?
Most people find it easy to book holiday.
How we know this
80% of people report it’s easy to book holidays.Based on data from 15 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Ipsos MORI managers change telephone interviewer shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
94% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 16 people who took the Breakroom Quiz between August 2022 and April 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
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Most people find it easy to take sick leave
How easy is it for telephone interviewer to take sick leave at Ipsos MORI?
Most people find it easy to take sick leave.
How we know this
80% of people report that it’s easy to take time off if they are sick.Based on data from 15 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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People work a lot more hours than their contract
Do telephone interviewer work the same number they are contracted for at Ipsos MORI?
Most people work a lot more hours than their contact..
How we know this
75% of people report working 8 hours or more than their contract.Based on data from 16 people who took the Breakroom Quiz between August 2022 and April 2024.
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
Workplace
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Good
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Most people feel treated with respect
Do telephone interviewer at Ipsos MORI feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
88% of people say they’re treated with respect by their managers.Based on data from 17 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do telephone interviewer at Ipsos MORI get proper breaks?
Most people get proper breaks.
How we know this
92% of people report that they get to take proper breaks.Based on data from 12 people who took the Breakroom Quiz between September 2022 and June 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for telephone interviewer to work at Ipsos MORI?
Some people feel stressed here.
How we know this
47% of people say they often feel stressed at work.Based on data from 15 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do telephone interviewer at Ipsos MORI enjoy their jobs?
Only some people enjoy their job.
How we know this
50% of people report they don’t enjoy their job.Based on data from 12 people who took the Breakroom Quiz between August 2022 and June 2024.
Okay
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Only some people recommend their team
Do telephone interviewer at Ipsos MORI recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 18 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do telephone interviewer get enough training when they start at Ipsos MORI?
Most people got enough training when they started.
How we know this
88% of people report they got enough training when they started working here.Based on data from 17 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are telephone interviewer given support to progress at Ipsos MORI?
Only some people are given support to progress here.
How we know this
In the last year, 60% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 15 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Good
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Head office understands the what’s happening
Do telephone interviewer think Ipsos MORI head office understands what's happening where they work?
Most people think head office understands what’s happening where they work.
How we know this
50% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work.Based on data from 16 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do telephone interviewer feel well informed about how Ipsos MORI is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 15 people who took the Breakroom Quiz between August 2022 and June 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Ipsos MORI employees say about their job
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Best thing
The flexibility I get, I am able to choose the days and times I would like to work
Worst thing
Being verbally abused by the public.
Ipsos MORI Telephone interviewer, April 2024
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Best thing
Flexible, good pay, easy.
Worst thing
Lots of sitting down, tedious.
Ipsos MORI Telephone interviewer, July 2023
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